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Added 45 mins ago
FL
Sales assistant
FFP Laser Systems
Oakville, ON
- $18 to $25 CAD / hour
- Part-time
- On-site
Conduct sales transactions through Internet-based electronic commerce
Added 52 mins ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Proven track record using a sales methodology to generate business leads, open doors, and manage the sales cycle to contract signature
Added 52 mins ago
A
Business Development Manager
Ayming
Montreal, QC
- Full-time
Proven track record using a sales methodology to generate business leads, open doors, and manage the sales cycle through to contract signature.
Added 4 hours ago
N
Graphic Designer (12 mos. Contract)
NETGEAR
Remote, Canada
- $42 to $60 CAD / hour
- Temporary
- Remote
Design assets across web, social, paid ads, email templates, campaign work, retail signage, event graphics, and sales collateral, working from briefs and alongside the UI Designer and…
Added 4 hours ago
SI
Senior Analyst, Integrated Business Planning (IBP)
Saputo Inc.
Georgetown, ON
- Full-time
Saputo is seeking a Senior Analyst in the Integrated Business Planning (IBP) team for an existing 18 month contract opportunity within our organization. As a Senior Analyst, you will work…
Added 6 hours ago
AG
XGIMI Ambassador
Acosta Group
AB · Edmonton, AB
- Contract
You will drive sales by partnering with store management, engaging with customers, and being the driving force behind making the XGIMI brand stand out.
Added 6 hours ago
AG
XGIMI Ambassador
Acosta Group
Montreal, QC
- Contract
You will drive sales by partnering with store management, engaging with customers, and being the driving force behind making the XGIMI brand stand out.
Added 6 hours ago
AG
XGIMI Ambassador
Acosta Group
Vancouver, BC
- Contract
You will drive sales by partnering with store management, engaging with customers, and being the driving force behind making the XGIMI brand stand out.
Added 6 hours ago
AG
XGIMI Ambassador
Acosta Group
Toronto, ON
- Contract
You will drive sales by partnering with store management, engaging with customers, and being the driving force behind making the XGIMI brand stand out.
Added 6 hours ago
D
Events Strategy P&I - Digital Customer
Deloitte
Toronto, ON
- Full-time
You will be part of a high-performing Strategy and Planning team responsible for shaping and optimizing the organization’s event ecosystem. The team partners closely with marketing leaders,…
Added 7 hours ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other…
Added 7 hours ago
EP
Sr. Counsel [Hybrid]
EDF power solutions
Toronto, ON · ON-Toronto US-CA-San Diego US-TX-Houston US-MN-Bloomington
- Full-time
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Added 8 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Up to $17 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 8 hours ago
HA
Sr Program Specialist
Honeywell Aerospace
Mississauga, ON
- Full-time
…negotiation records, MOUs, MPOs/POs, and Lockheed Martin/Honeywell part-number…
Added 8 hours ago
WC
(CAN) Stock Unloader Associate ** 6 month contract **
Walmart Canada
Orangeville, ON
- Temporary
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 8 hours ago
P
Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…accountable for workforce performance, customer satisfaction, service contract growth, and time & material revenue, while maintaining strict control over labor costs, productivity, and…
Added 9 hours ago
MM
Powerplant Engineer P.Eng
MTU Maintenance Canada
Delta, BC
- Full-time
…efficiency and innovation are our strengths. You, too, can become part of our dedicated…
Added 9 hours ago
CS
Legal Counsel
Canadian Solar Inc.
Kitchener, ON
- $130,000 to $150,000 CAD / year
- Full-time
…battery project development, and solar, inverter and battery sales. This is a full-time position, with hybrid work options available, located in the Greater Toronto Area (home office:…
Added 9 hours ago
B
Planificateur Financier
BMO
Hawkesbury, ON
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 10 hours ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
Added 10 hours ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
…BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs…
Added 10 hours ago
H
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
Capture and share lessons learned throughout projects and support contractual project closure, warranty, and after-sales activities.
Added 10 hours ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Windsor, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 11 hours ago
A
Structural Engineer
Aplin
Squamish, BC
- $110,000 to $140,000 CAD / year
- Full-time
Provide technical guidance and support to the sales and marketing teams throughout proposal, estimation, and contract processes, including product guidelines and specifications.
Added 11 hours ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
At least seven years of relevant experience in business development, partnership management, community engagement, customer acquisition, sales leadership, or a related field.

BMO

CUSTOMER SERVICE REPRESENTATIVE

Vancouver, BC, Canada
FBT, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/22/2026

Address:

595 Burrard Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing advice on financial solutions and digital banking options. They also manage operational activities, including cash transactions and branch support, while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Organization
Banking operations
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Digital Banking
Risk Management
Compliance
Sales
Banking Operations
Inventory Management
Money Laundering Reporting
Customer Experience
Relationship Management
Financial Advice
Credit Card Services
Personal Banking
Business Banking
Regulatory Requirements
Problem Solving
Teamwork

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