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Added 13 mins ago
VE
Health & Safety Manager F/H
VINCI Energies
Toronto, ON
- Full-time
Plan and lead monthly review of LTI and HiPo with the Project Director, Project Manager(s), Construction Director, Construction Managers, Plant Manager.
Added 13 mins ago
NS
2627-205 - Student Accessibility Specialist (PS4) - Lunenburg Campus
Nova Scotia Community College - NSCC
Bridgewater, NS
- Part-time
Reporting to the Manager, Student Supports, and under the functional guidance of the Manager, Student Accessibility Services, you are accountable for leading accommodation planning and…
Added 13 mins ago
EL
Senior Brand Manager, Cardiometabolic Health
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Senior Brand Manager – Cardiometabolic Health
Added 13 mins ago
NS
2627-201 - Campus Library Technician (TS8) - Ivany Campus
Nova Scotia Community College - NSCC
Dartmouth, NS
- Temporary
The Campus Library Technician reports on campus to the Manager of Student Supports and functionally to the Manager of Libraries & Learning Commons.
Added 13 mins ago
MU
Accounting Technician ll - Accounts Payable, Financial Services
MacEwan University
AB · Edmonton, AB
- Full-time
Cross train on other operational and accounting functions to support departmental objectives within the SSC as required and directed by the Senior Manager, SSC.
Added 21 mins ago
TC
Bar manager
The Cambie Bar & Grill LTD
Vancouver, BC
- From $80,000 CAD / year
- Full-time
- On-site
Added 29 mins ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology…
Added 29 mins ago
AC
Conseiller Principal En Audit TI
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
We are open to candidates with 1 to 10+ years of experience, from junior level through manager level.
Added 29 mins ago
FS
Team Member
Firehouse Subs - Calgary North/Airdrie
Calgary, AB
- $15.5 to $16 CAD / hour
- Full-time
REPORTS TO: General Manager/Assistant Manager/Shift Leader
Added 43 mins ago
H
Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 43 mins ago
BC
Business Intelligence Analyst – Finance, Corporate Solutions
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You’ll report to the Product Manager, Corporate IT Solutions, and play a key role in helping the organization get more value from its data. Your mission will be to turn data into strategic…
Added 43 mins ago
M
Building Manager
Marcon
Vancouver, BC
- $50,000 to $70,000 CAD / year
- Full-time
Marcon is seeking a hands-on Building Manager (Live-In) to support the day-to-day operation, maintenance, and presentation of our W42 residential community. Reporting to the Property…
Added 43 mins ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
The Project Manager - known internally as Technical Specialist, Project Management - provides project management services to support the delivery of routine to moderately complex…
Added 44 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Evening
Shoppers Drug Mart
Innisfil, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 44 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Innisfil, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 44 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 44 mins ago
SD
Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 56 mins ago
LL
Professional services manager - business services
LAYERMETA LABS DEVELOPMENT LTD.
Vancouver, BC
- From $4,500 CAD / month
- Full-time
- Contract
- Hybrid
Added 59 mins ago
A
Specialist II, Processing Operations
ATB
Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Foremost, AB · Fairview, AB · Falher, AB · Forestburg, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Chestermere, AB · Claresholm, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
…to adapt to changing industry requirements. Reporting to the Manager of Operations, your work will directly mitigate operational risk, improve processing efficiency, and elevate the service…
Added 59 mins ago
W
Process Engineer Level II
Worley
Vancouver, BC
- Full-time
…Work is performed under guidance of the Process Engineering Manager. The process engineer may also provide guidance, supervision and mentoring of EITs or less experienced engineers on…
Added 59 mins ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 59 mins ago
SC
store manager - Elmsdale, NS
Starbucks Coffee Company
Elmsdale, NS
- Full-time
Added 59 mins ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Added 59 mins ago
T
Personal Banker - Fixed Term Contract
TD
Calgary, AB
- Full-time
Added 59 mins ago
T
Professional Assistant Branch Manager Wealth
TD
Ottawa, ON
- Full-time
The role of Assistant Branch Manager reports directly to the Branch Manager and is one of the key leadership positions on the TD Wealth leadership team and an integral part of TD Bank’s…

BMO

Customer Service Representative

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/12/2026

Address:

595 Burrard Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling daily banking transactions. They also support branch operational activities and collaborate with team members to achieve business objectives and improve the customer experience.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Digital literacy
Communication
Risk management
Compliance
Relationship building
Operational support
Banking services
Needs-based selling
Team collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Banking Transactions
Credit Card Needs
Operational Support
Regulatory Environment
Personal Banking
Branch Operations
Service Level Agreements
Strategic Advice
Professional Presence
Team Collaboration

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