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Added 26 mins ago
IW
Manager Compliance Tier 1
IG Wealth Management
Quebec, QC
- Full-time
We are currently looking for a Manager, Compliance, to join our Compliance department located across Canada. The mandate of the Compliance Department is to ensure compliance with relevant…
Added 26 mins ago
OA
Industrial Red Seal Electrician
Oldcastle APG
Delta, BC
- Other
…complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your…
Added 26 mins ago
IL
LIS Application Specialist
In-Common Laboratories (ICL)
Toronto, ON · North York, ON
- Full-time
Operational Focus: LIS Clinical Applications, Troubleshooting & Interface Support
Added 56 mins ago
C
Senior Technical Project Manager
CGI
Vancouver, BC
- Full-time
We are seeking a Sr Project Manager to lead complex digital initiatives in a large enterprise environment. This is a senior role focused on driving delivery across multiple workstreams,…
Added 56 mins ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
The Sales Manager is responsible for planning and managing territory activities to achieve sales and market share growth.
Added 56 mins ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
Reporting to the Manager, Health Services and under the supervision of the Nursing Resource Coordinator, the Registered Nurse Home Care - CIVP provides nursing care to clients in the…
Added 56 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The successful candidate will work closely with the My Health NB PHN project team and various business,…
Added 56 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The successful candidate will work closely with the My Health NB PHN project team and various business,…
Added 56 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Added 56 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The successful candidate will work closely with the My Health NB PHN project team and various business,…
Added 56 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Added 56 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Configure and integrate Salesforce with other applications using web services or other mechanisms.
Added 1 hour ago
T
Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Data Excellence Manager, you will enable Takeda Canada’s data-driven decisions by ensuring critical local data is trusted, usable, and aligned with enterprise standards. You will…
Added 1 hour ago
XT
Project Coordinator
Xodus Travel Services Inc.
Windsor, ON
- $55,000 to $70,000 CAD / year
- Full-time
Prepare weekly status updates and reports for the Project Manager and stakeholders
Added 1 hour ago
XT
Project Manager
Xodus Travel Services Inc.
Windsor, ON · ON
- $80,000 to $105,000 CAD / year
- Full-time
The Project Manager is responsible for orchestrating the successful delivery of projects by effectively managing resources, timelines, and stakeholder expectations. This role requires the…
Added 1 hour ago
S
Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Other duties as required as per the reporting Manager
Added 1 hour ago
XT
Bilingual (EN/FR) Claims Examiner
Xodus Travel Services Inc.
Windsor, ON
- $45,000 to $50,000 CAD / year
- Full-time
Added 1 hour ago
PI
Senior Technical Team Lead - Software Development, R&D
Piicomm Inc.
Plantagenet Station, ON
- Full-time
The team supports Asset Intelligence Manager (AiM) while building Keystone, its successor. Our focus is expanding operational capacity through better software, automation and practical AI,…
Added 1 hour ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Computer literacy, working knowledge of MS Office applications.
Added 1 hour ago
BG
Junior Project Operations Manager
BV GLAZING
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
Direct quality aspects and quality control for Group factories, suppliers, and third parties in coordination with the Project Quality Manager.
Added 1 hour ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User…
Added 1 hour ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
Armtec Inc. is seeking an experienced and results-driven Branch Manager to lead our Guelph, Ontario facility.
Added 1 hour ago
FC
Document Control Manager
FCC Canada
Toronto, ON
- Full-time
The Document Control Manager key responsibilities are:
Added 1 hour ago
MO
Endpoint Management Consultant
MSP OPERATIONAL CORP
Vancouver, BC
- $125,000 to $130,000 CAD / year
- Full-time
…consultants under the direction of the technical lead and project manager or delivering on engagements as lead consultant; depending on size and technical…
Added 1 hour ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NS
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…

BMO

Customer Service Representative

Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/11/2026

Address:

601 Main Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Inventory management
Team collaboration
Organization skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Transactions
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Money Laundering Reporting
Regulatory Requirements
Personal Banking
Credit Card Needs
Branch Operations

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