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Added 44 mins ago
B
Senior Bilingual Contracting Representative
BMO
Toronto, ON · YNG
- Full-time
Manages the Federal, provincial and family services garnishment requests.
Added 59 mins ago
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Emergency Medical Technician
HealthCareersInSask.ca
Outlook, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Melfort, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
H
Physical Therapist Degree Senior
HealthCareersInSask.ca
Biggar, SK
- Full-time
Job Description: The Community Physical Therapist is responsible for providing comprehensive services within the Community Health Services Program, as a member of a multi-disciplinary…
Added 59 mins ago
Health Information Management Clerk
HealthCareersInSask.ca
La Loche, SK
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
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Combined Lab & X-Ray Technologist Working Sup
HealthCareersInSask.ca
La Loche, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
H
Occupational Therapist Degree
HealthCareersInSask.ca
La Ronge, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Beechy, SK
- Full-time
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Added 59 mins ago
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Occupational Therapist Degree
HealthCareersInSask.ca
Nipawin, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 59 mins ago
H
Physician Assistant Degree
HealthCareersInSask.ca
Regina, SK
- Part-time
Clinical experience working as a PA in a related clinical field, is an asset
Added 59 mins ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…Technology team enables simple, personalized, and compliant People Services solutions for colleagues worldwide. We value innovation, collaboration, and human-centered design, helping every…
Added 59 mins ago
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Senior Solution Architect
Manulife
Toronto, ON
- Full-time
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Added 59 mins ago
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Winter Co-op 2027 - Business Technology
Manulife
Toronto, ON
- Full-time
Currently pursuing an undergraduate degree in Computer Science, Engineering, or a related field
Added 1 hour ago
AG
Inventory - Field Data Collector
Acosta Group
Richelieu, QC
- Part-time
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 1 hour ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Ottawa, ON
- Full-time
…ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling,…
Added 1 hour ago
MG
Wireline Operator (Class 3Q Drivers for Oilfield)
MISTRAS Group
AB · Calgary, AB
- Full-time
…Flux Leakage, Caliper, and Inertial Measurement inspection services for oil and gas pipeline operators across North…
Added 1 hour ago
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Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…assist in developing, delivering and evaluating educational in-services/activities/programs/workshops. They will promote a culture in which educational learning is valued, evidence and best…
Added 1 hour ago
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Licensed Practical Nurse
HealthCareersInSask.ca
La Ronge, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 1 hour ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
Kyle, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 2 hours ago
BS
Customer Focused Field Tech
BRUSSELL SERVICES LLC
Field, BC
- Full-time
The Technical Field Representative Apprentice is responsible for performing routine service calls and sales. The Technical Field Representative Apprentice is responsible for performing…
Added 2 hours ago
H
Nurse Practitioner
HealthCareersInSask.ca
Buffalo Narrows, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 2 hours ago
H
Combined Laboratory & X-Ray Technologist
HealthCareersInSask.ca
Porcupine Plain, SK
- Part-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 2 hours ago
H
Physician Assistant Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Clinical experience working as a PA in a related clinical field, is an asset
Added 2 hours ago
H
Pharm D Degree
HealthCareersInSask.ca
La Ronge, SK
- Full-time
Job Description: The Pharmacist- PharmD- Degree is accountable for performing those duties that enable pharmacy services to be provided to the staff and patients of the Saskatchewan Health…
Added 2 hours ago
H
Occupational Therapist Degree
HealthCareersInSask.ca
Melfort, SK
- Part-time
Job Description: Assess and treat residents of KTHR for occupational treatment services. Travel is required. Job description is available upon request. "Preference for this position will be…

BMO

Customer Service Representative

Kitchener, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/11/2026

Address:

875 Highland Road West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Sales
Team collaboration
Organization
Inventory management
Banking services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales Referrals
Inventory Management
Banking Regulations
Money Laundering Reporting
Personal Banking
Credit Card Needs
Operational Support
Service Level Agreements

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