Customer service jobs in Canada

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Added 27 days ago
FB
Customer Service Representative
Farm Boy Inc.
Hamilton, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 27 days ago
SD
Customer Service Supervisor
Spence Diamonds
Vaughan, ON
- $47,000 to $51,000 CAD / year
- Full-time
…customers through the Spence showroom experience. Establish strong customer connections and deliver exceptional service in a face-to-face…
Added 27 days ago
DS
Client Relations/Customer Support Representative
Dadavan Systems
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
A strong customer service mindset: patient, empathetic, and committed to making customers feel heard.
Added 27 days ago
CG
AP AR Customer Service Representative
Champagne Glass and Door
Waterloo, ON
- Full-time
We’re looking for an AP/AR Customer Service Representative who is warm, organized, confident on the phone, and persistent about following up. You’ll be the first point of contact for many…
Added 27 days ago
Overnight Customer Service Representative
Circle K
Cole Harbour, NS
Night shift premium
Added 27 days ago
C
Client service representative - Val-d'Or
CIBC
Val-d'Or, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
CB
Customer Service Representative
Canadian Borealis Construction Inc.
Toronto, ON · Northstar Toronto
- $55,000 to $70,000 CAD / year
- Full-time
NorthStar Equipment Rentals is looking for a motivated and customer-focused Customer Service Representative to join our team in Toronto, Ontario.
Added 27 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Regina, SK
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 27 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince Albert, SK
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 27 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Langley (District), BC
- Full-time
Customer Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Customer…
Added 27 days ago
Customer Service Associate
La Maison Simons
Montreal, QC · Galeries d'Anjou
Provide high-quality customer service to our clientele.
Added 27 days ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 27 days ago
JZ
Bilingual Customer Service Representative / Office Admin
Job Zone d'emploi
Cornwall, ON
- Contract
Are you bilingual, organized, people-focused and looking for a role where you can use your customer service and administrative skills to make a difference in our community?
Added 27 days ago
GF
Customer Service Representative (Motivator) - Fredericton Uptown Centre
GoodLife Fitness
Fredericton, NB
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 27 days ago
B
Customer Service Representative
BMO
Joliette, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 27 days ago
C
Client Service Representative (Hourly)
CIBC
Arborg, MB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
Customer Service Representative
Circle K
Mount Uniacke, NS
Night shift premium
Added 27 days ago
CK
Part-Time Customer Service Representative
Circle K
Dartmouth, NS
- Part-time
Night shift premium
Added 27 days ago
CK
Customer Service Representative
Circle K
NS
- Part-time
Night shift premium
Added 27 days ago
DC
Customer Service Representative
Danawares Corp
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
· French required
Added 27 days ago
L
Customer Service Representative - Full Time
Longo's
Mississauga, ON
- Full-time
We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 27 days ago
CK
Customer Service Representative
Circle K
Borden-Carleton, PE
- Full-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 27 days ago
CM
Bilingual Technical Customer Service Representative
Clarion Medical Technologies
Cambridge, ON
- Full-time
Monday-Friday day shift operations with work/life balance at the forefront
Added 27 days ago
CK
Part Time Customer Service Representative
Circle K
Dalhousie, NB
- Part-time
Night shift premium
Added 27 days ago
PA
Customer Service Representative
PAL Airlines
Quebec, QC
- Full-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills

BMO

Customer Service Representative

Joliette, QC, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Application Deadline:

10/23/2026

Address:

32 Place Bourget sud

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice and guidance. They also manage operational activities, including cash transactions and supporting digital banking adoption within the branch.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Banking operations
Referral management
Professional presence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Credit Cards
Inventory Management
Referrals
Money Laundering Reporting
Banking Regulations
Sales
Personal Banking
Business Banking
Transaction Processing
Service Level Agreements
Marketing Promotions
Operational Support
Financial Solutions

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Customer service jobs in Canada