Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 30, 2026

Hiring at a glance

View jobs

Open jobs: 3,233
Employers: 702

Advertised starting pay

Average starting payCAD / hour: $18.65Across 489 listings
Average starting payCAD / year: $48,148Across 75 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%197 listings
On-site: 93%3,001 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (511), Farm Boy Inc. (388), Circle K (276).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 16 days ago
PA
Customer Service Representative
PAL Airlines
Sept-Îles, QC
- Other
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you…
Added 16 days ago
N
Seasonal Customer Service Representative
Nutrien
Westlock, AB
- Temporary
Added 16 days ago
SD
Part-Time Customer Service Associate
Spence Diamonds
Ottawa, ON
- $18.15 to $18.6 CAD / hour
- Part-time
Our people are the center stone of our business, who bring our vision to life for every customer, every day.
Added 16 days ago
WR
Customer Service Representative
Westlake Royal Building Products
Woodbridge, ON
- Full-time
…be the opportunity for you! You’ll be at the center of the customer experience, turning orders into action, coordinating with teams across the business, and helping deliveries stay on…
Added 16 days ago
WR
Customer Service Representative
Westlake Royal Building Products
Woodbridge, ON
- Full-time
…be the opportunity for you! You’ll be at the center of the customer experience, turning orders into action, coordinating with teams across the business, and helping deliveries stay on…
Added 16 days ago
Customer Service Representative
Excelitas Technologies
Mississauga, ON
Added 16 days ago
A
Client Service Representative, La Crete (18 months Term)
ATB
La Crête, AB
- Full-time
Added 16 days ago
A
Client Service Representative - Lethbridge Mayor Magrath
ATB
Lethbridge, AB
- Full-time
Added 16 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $46,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 16 days ago
IK
Customer Service Representative - Credit
INLAND KENWORTH US INC
Langley (District), BC
- Full-time
- Temporary
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 16 days ago
C
Client Service Representative (Hourly)
CIBC
Lethbridge, AB
- Part-time
Added 16 days ago
C
Client Service Representative (Hourly)
CIBC
Regina, SK
- Part-time
Added 16 days ago
C
Client Service Representative
CIBC
Campbell River, BC · CampbellRiver-StAnns&IslandHwy
- Part-time
Added 16 days ago
WC
Customer Service Representative
Waste Connections
Vancouver, BC
- Full-time
Added 16 days ago
Customer Service Representative
U-Haul
Surrey, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 16 days ago
C
Client Service Representative
CIBC
Ottawa, ON · Manotick Mews
- Part-time
Added 16 days ago
B
Customer Service Representative
BMO
Welland, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
Added 16 days ago
Customer Service Agent
Calm Air Human Resources
Rankin Inlet, NU
Added 16 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 16 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 16 days ago
Customer Service Representative - Clerk II
City of Edmonton
AB
As the primary public face of the Animal Care & Control Centre, Customer Service Representatives play a vital role in fostering safe, responsible, and compassionate pet ownership across our…
Added 16 days ago
EH
Customer Service Representative - Hamilton Airport
Enterprise Holdings
Hamilton, ON
- $19 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 16 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON · EXT - Woodbridge Siding
- Full-time
Love solving problems, connecting with people, and keeping things moving? This could be the opportunity for you! You’ll be at the center of the customer experience, turning orders into
Added 16 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON · EXT - Woodbridge Siding
- Full-time
Love solving problems, connecting with people, and keeping things moving? This could be the opportunity for you! You’ll be at the center of the customer experience, turning orders into

BMO

Customer Service Representative

Welland, ON, Canada

$35,500.00 - $50,500.00 · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Application Deadline:

10/26/2026

Address:

800 Niagara Street North

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions and digital tools. They also manage operational tasks, including cash transactions and branch support, while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication skills
Risk management
Compliance
Sales
Team collaboration
Inventory management
Transaction processing
Relationship building

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Risk Management
Compliance
Cash Handling
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Regulatory Requirements
Personal Banking
Credit Cards
Transaction Processing
Problem Solving
Interpersonal Skills
Communication
Teamwork
Branch Operations

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