Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 26, 2026

Hiring at a glance

View jobs

Open jobs: 3,345
Employers: 661

Advertised starting pay

Average starting payCAD / hour: $18.84Across 446 listings
Average starting payCAD / year: $47,995Across 72 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%181 listings
On-site: 93%3,127 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (343), Shoppers Drug Mart (301).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Coquitlam, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 10 days ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 days ago
C
Client Service Representative, 31h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
Added 10 days ago
C
Client Service Representative, 15h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
Added 10 days ago
TG
Customer Service Assistant (Community Services)
Thrive Group Canada
Hamilton, ON
- Full-time
Added 10 days ago
BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID
Green Shield Canada
Montreal, QC
Added 10 days ago
TA
Customer Service Representative (Calgary - Sunridge)
Trail Appliances Ltd.
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 10 days ago
TA
Customer Service Representative (Calgary - Sunridge)
Trail Appliances AB/SK
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
M
Senior Customer Service Representative
Motion
Lethbridge, AB
- Full-time
Under limited supervision, the Senior Customer Service Representative responds to
Added 10 days ago
B
Customer Service Representative
BMO
Alma, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 10 days ago
BB
Customer Service Representative (Full Time)
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative…
Added 10 days ago
L
Customer Service Representative (Casual) - Long Sault
LCBO
Saint-André-d'Argenteuil, QC
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer…
Added 10 days ago
HI
Customer Support Representative
HUB International
Abbotsford, BC
- Full-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC · Kahnawake
- Full-time
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time

BMO

Customer Service Representative

Alma, QC, Canada

$35,500.00 - $55,000.00 · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 14, 2026

Original job description

Application Deadline:

10/18/2026

Address:

530, rue Sacre-Coeur ouest

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their financial needs, and providing guidance on suitable banking and credit card solutions. Support branch operations, refer customers to specialists, promote digital banking options, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, comfort with digital tools, basic banking knowledge, and the ability to collaborate and solve problems.

Skills

Customer Service
Banking Transactions
Needs-Based Sales
Financial Product Advice
Customer Relationship Building
Digital Banking Guidance
Problem Solving
Active Listening
Communication
Organization
Team Collaboration
Cash Handling
Risk Management
Regulatory Compliance
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Banking Transactions
Financial Solutions
Credit Cards
Digital Banking
Self-Service Banking
Customer Referrals
Branch Operations
Cash Reconciliation
Treasury
Customer Experience
Needs-Based Conversations
Sales Promotions
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Service Level Agreements
Inventory Management
Social Media
Tablets
Smartphones
Online Tools
Applications

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