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Plant Operations Manager
BIC
La Vallee, ON
- Full-time
…past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for…
Added 1 min ago
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General Duty Nurse, BC Children’s Mental Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Provides direct patient care and support, including physical, psychiatric and meal support, to patients in accordance with operational policy and standards specific to the service area.…
Added 3 mins ago
MT
Production Associate
Mission Thrift Store Mississauga
Pembroke, ON
- Full-time
The Production Associate plays a vital role in supporting the day-to-day operations of Mission Thrift Store by ensuring the efficient processing, preparation, and flow of donated goods from…
Added 3 mins ago
SA
Part-Time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
As a Front of House (FOH) Team Member, you are the first point of contact for our guests, creating an exceptional customer experience from the moment they enter our facility. This role…
Added 3 mins ago
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Quality Administrator
Aston Carter
Calgary, AB
- Full-time
Ability to work effectively as a team member in a warehouse inventory environment.
Added 3 mins ago
MS
Executive Assistant/Office Manager
MPA Society
Vancouver, BC
- Full-time
…Executive Director, Board of Directors, and organizational operations. This position provides high-level administrative, board governance, and project coordination support and ensures the…
Added 4 mins ago
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Part-Time Sales Associate - Famous Footwear CAN
Caleres
Ottawa, ON · KANATA, ON
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and…
Added 4 mins ago
BS
Housekeeping Steward
Bridgemans Services
Squamish, BC
- $21.33 CAD / hour
- Full-time
As a member of the crew, you are required to participate in all safety and security-related training, drills, exercises, and emergency response duties as assigned by the Master and Vessel…
Added 18 mins ago
WC
Pharmacy Assistant - Term
Walmart Canada
Whitehorse, YT
- Contract
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 18 mins ago
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(CAN) Pharmacy Assistant
Walmart Canada
Whitehorse, YT
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 19 mins ago
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Dispatcher
Flair Airlines Ltd.
Toronto, ON
- Full-time
Join Flair’s Dispatch team, where operational control and real-time decision-making support the safe and efficient operation of the airline’s network. Reporting to the Director, Dispatch,…
Added 19 mins ago
BT
Seasonal Truck Driver (AZ License)
Brookdale Treeland Nurseries
Schomberg, ON
- $27 to $30 CAD / hour
- Temporary
As a valued member of our driver team, you will be responsible for on-time delivery of expertly grown, meticulously cared for perennial plants. Being the first face seen by our valued…
Added 19 mins ago
BT
Seasonal Truck Delivery Driver
Brookdale Treeland Nurseries
Niagara-on-the-Lake, ON
- $25 to $27 CAD / hour
- Temporary
As a valued member of our driver team, you will be responsible for on-time delivery of expertly grown, meticulously cared for perennial plants. Being the first face seen by our valued…
Added 19 mins ago
BT
Truck Delivery Driver (DZ License)
Brookdale Treeland Nurseries
Niagara-on-the-Lake, ON
- $25 to $28 CAD / hour
- Temporary
As a valued member of our driver team, you will be responsible for on-time delivery of expertly grown, meticulously cared for perennial plants. Being the first face seen by our valued…
Added 19 mins ago
Shift Worker - Justice Residential
enCompass Community Safety Agency Society
Edmonton, AB
…Apartments. These residential programs provide supervision, support and a safe, stable environment for adults transitioning from federal institutions or secure hospital settings to the…
Added 19 mins ago
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Distribution Centre Manager
Russell Food Equipment Limited
Edmonton, AB
- Full-time
Our culture is defined by a strong customer focus, a mindset of winning as one team, a commitment to investing in success, and a genuine sense of care. We collaborate, support one another,…
Added 19 mins ago
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Meat Cutter - Camrose Food
Co-op
Camrose, AB
- Part-time
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Added 33 mins ago
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PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 34 mins ago
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Pharmacy Assistant
Walmart Canada
Ottawa, ON
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 34 mins ago
PC
Project Support Office Senior Associate
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organization. This includes…
Added 34 mins ago
WC
Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 34 mins ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Tsawwassen, BC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 34 mins ago
WC
Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 36 mins ago
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Workfront Fusion
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
2+ years of experience as a team member on marketing technology implementation projects
Added 36 mins ago
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Delivery Driver - South Calgary Region
Save-On-Foods
Calgary, AB
- Part-time
Put yourself in the driver’s seat of a new career! Join our growing team of Save-On-Foods delivery drivers and be a vital part of an innovative fulfillment team focused on providing Always…

BMO

Customer Service Representative

Alma, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Application Deadline:

10/18/2026

Address:

530, rue Sacre-Coeur ouest

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their financial needs, and providing guidance on suitable banking and credit card solutions. Support branch operations, refer customers to specialists, promote digital banking options, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, comfort with digital tools, basic banking knowledge, and the ability to collaborate and solve problems.

Skills

Customer Service
Banking Transactions
Needs-Based Sales
Financial Product Advice
Customer Relationship Building
Digital Banking Guidance
Problem Solving
Active Listening
Communication
Organization
Team Collaboration
Cash Handling
Risk Management
Regulatory Compliance
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Banking Transactions
Financial Solutions
Credit Cards
Digital Banking
Self-Service Banking
Customer Referrals
Branch Operations
Cash Reconciliation
Treasury
Customer Experience
Needs-Based Conversations
Sales Promotions
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Service Level Agreements
Inventory Management
Social Media
Tablets
Smartphones
Online Tools
Applications

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