Customer service representative jobs in Cambridge, ON and nearby

Within 25 km

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Added 22 days ago
B
Customer Service Representative
BMO
Hamilton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 23 days ago
Customer Service Representative
Fletcher Building
Hamilton, ON
…Hamilton branch is growing, and we’re looking for a motivated Customer Service Representative who enjoys solving problems, building relationships, and keeping things running…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 24 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kitchener, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 24 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
GF
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
D
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant
Kitchener, ON
- Full-time
The successful candidate will provide a high level of customer service support in both English and French to ensure customer satisfaction. This role requires strong communication skills to…
Added 26 days ago
FB
Customer Service Representative
Farm Boy Inc.
Guelph, ON
- $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 26 days ago
CO
Corporate Customer Service Representative
City of Kitchener
Kitchener, ON
- Full-time
Reporting to the Supervisor, Corporate Contact Centre, Corporate Customer Service Representatives (CCSR's) are responsible for performing a variety of customer-focused information and…
Added 26 days ago
Bilingual(French/English) Client Service Representative - Kitchener, ON. - Hybrid
Demant Group
Kitchener, ON
The successful candidate will provide a high level of customer service support in both English and French to ensure customer satisfaction. This role requires strong communication skills to…
Added 26 days ago
M
Bilingual Customer Service Representative
Manulife
Waterloo, ON
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 26 days ago
R
Customer Service Associate Seasonal Part-Time
RONA
Waterloo, ON
- Part-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 26 days ago
CC
Customer Service Representative (Bilingual)
Canadian Centre for Occupational Health and Safety
Hamilton, ON
- Full-time
That’s where you come in. We need your customer service expertise to help get this important information into the hands of our key stakeholders. Our health and safety products and services…
Added 28 days ago
EH
Customer Service Representative - Hamilton Airport
Enterprise Holdings
Hamilton, ON
- $19 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 28 days ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 28 days ago
GF
Customer Service Representative (Motivator) - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 28 days ago
CM
Bilingual Technical Customer Service Representative
Clarion Medical Technologies
Cambridge, ON
- Full-time
Monday-Friday day shift operations with work/life balance at the forefront
Added 29 days ago
C
Automotive Customer Service Representative (Bilingual: English / French) On-Site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as a Bilingual Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 1 month ago
RH
Customer Service Representative
Reliance Home Comfort
Cambridge, ON
- Full-time
By joining Reliance as a Customer Service Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and…
Added 1 month ago
U
Customer Service Representative - Bilingual (French)
Uline
Cambridge, ON · Hamilton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 1 month ago
LF
Customer Service Representative (full-time hourly)
Leons Furniture Limited
Guelph, ON
- Full-time
The Customer Service Representative (Full-Time Hourly) plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous support to clients across various…

BMO

Customer Service Representative

Hamilton, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Application Deadline:

10/30/2026

Address:

50 Bay Street South

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their needs, and providing guidance on suitable banking and credit card solutions. Support branch operations, promote digital banking options, make referrals, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should have strong interpersonal and listening skills, basic communication and organizational abilities, confidence with digital tools, and a collaborative, customer-focused approach.

Skills

Customer Service
Personal Banking
Needs-Based Selling
Customer Relationship Building
Banking Transactions
Financial Product Guidance
Digital Banking Support
Credit Card Needs Assessment
Referrals
Cash Handling and Reconciliation
Risk Management
Regulatory Compliance
Anti-Money Laundering Awareness
Problem Solving
Communication
Team Collaboration

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Personal Banking
Banking Transactions
Customer Inquiries
Financial Solutions
Needs-Based Conversations
Credit Cards
Digital Banking
Self-Service Banking
Customer Referrals
Cash Management
Cash Reconciliation
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Sales and Service
Social Media
Tablets
Smartphones
Online Tools
Customer Experience
Business Results

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