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Added 8 mins ago
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(CAN) Grocery Associate
Walmart
Richmond, BC
- Part-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking…
Added 8 mins ago
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(CAN) Grocery Associate
Walmart
Kamloops, BC
- Part-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking…
Added 22 mins ago
PA
Merchandiser (nights)
Princess Auto Ltd.
Edmonton, AB
- Part-time
…customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100…
Added 22 mins ago
SA
Food Service Worker
SSP America
Mississauga, ON
- Part-time
Our Food Service Workers are experts at a few things:
Added 22 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…medical and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 22 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…benefits our patients. We pride ourselves on offering exceptional customer service and maximizing results through providing medical…
Added 22 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
Are you a experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We want you!
Added 22 mins ago
TT
Retail Store Coordinator Full Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
- Full-time
Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
Added 22 mins ago
TT
Store Associate Part Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
- Part-time
Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
Added 53 mins ago
FO
Florist Assistant
FIORI Oakville
Oakville, ON
- Full-time
Role Description: the Florist Assistant role is a full-time, customer-service focused, position based at our Oakville, ON location. Here you will be part of a creative and exciting…
Added 1 hour ago
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Beauty Advisor - Flex
sephora.com
Edmonton, AB
- $17 to $20 CAD / hour
- Full-time
Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
Added 1 hour ago
TC
Retail Store Associate Part Time Marshalls/HomeSense - Lethbridge
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Part-time
Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Port Hawkesbury, NS
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Regina, SK
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 1 hour ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Corner Brook, NL
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 1 hour ago
NY
Dietetic Attendant - Patient Food Services - PT (J1026-0353)
North York General Hospital
Toronto, ON
- Part-time
…with colleagues, staff and patients, and provide excellent customer service. You are comfortable with operation of computerized and/or electronic devices. This position supports the…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 1 hour ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking…
Added 1 hour ago
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Store Cleaner
Coach
Richmond, BC
- Part-time
Excellent communication and customer service skills.
Added 1 hour ago
TC
Store Associate Part Time Winners Duncan Mall
TJX Canada – Winners, Marshalls, HomeSense
Duncan, BC
- Part-time
Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
Added 1 hour ago
(CAN) Produce Stocker**Part-Time Required Flexible Hours**
Walmart Canada
Vaughan, ON
…retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a well‑organized and fully stocked produce area, and supporting the sale…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.

BMO

Customer Service Representative

Surrey, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

11/12/2026

Address:

1626 Martin Drive

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Banking operations
Referral management
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Personal Banking
Credit Cards
Branch Operations

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