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Added 10 mins ago
BG
Territory Manager
Brandt Group of Companies
Tecumseh, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Windsor location.
Added 10 mins ago
NH
Transitional Support Worker - FT
Nisa Helpline
Vancouver, BC
- Full-time
Reposts to: Home Manager Location: Nisa Homes Vancouver (In Person)
Added 10 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
Hawk’s Agro is seeking an experienced and motivated Location Manager to lead the day-to-day operations, performance, and culture of our Gravelbourg retail location.
Added 10 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
Under the supervision of the Manager, Gallery Engagement and working closely with the Gallery Activation Coordinator, you will provide daily guidance to Gallery Assistants and volunteers as…
Added 10 mins ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 10 mins ago
BG
Directeur·trice des pièces | Parts Manager
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Brandt is currently seeking a Parts Manager for our Mont-Laurier Construction and Forestry location.
Added 10 mins ago
BG
Technicien·ne de service chantier | Service Technician - Field
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Added 10 mins ago
BG
Représentant·e des ventes | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Mont Laurier Construction & Forestry location.
Added 10 mins ago
MD
Agency Chief Financial Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 10 mins ago
BG
Retail Finance Manager
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Brandt Finance Ltd is currently seeking a Retail Finance Manager for our St-Augustin location.
Added 10 mins ago
C&
Property Claims Adjuster
Crawford & Company
Sudbury, ON · Greater Sudbury, ON
- Full-time
Work with manager to maintain client relations
Added 10 mins ago
BG
Assistant Credit Manager
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Corporate Services Ltd is currently seeking an Assistant Credit Manager for our Regina, SK location.
Added 10 mins ago
BG
Retail Finance Manager
Brandt Group of Companies
Bedford, NS
- Full-time
Brandt Finance Ltd is currently seeking a Retail Finance Manager for our Bedford, NS location.
Added 10 mins ago
BG
Contremaître de chantier | Field Foreman
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
…also responsible for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 10 mins ago
AC
Canadian Tax Manager
Alimentation Couche-Tard
Laval, QC
- Full-time
Reporting to the Canadian Tax Director within the Corporate Finance team, the Canadian Tax Manager will provide advice on income tax matters, primarily from a Canadian perspective.
Added 10 mins ago
BG
Territory Manager - Construction
Brandt Group of Companies
Surrey, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Surrey Construction and Forestry location.
Added 10 mins ago
BG
Service Manager
Brandt Group of Companies
Surrey, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 10 mins ago
BG
Senior Procurement Analyst - Property Management
Brandt Group of Companies
Zehner
- Full-time
Continuous Learning: through on-the-job training and educational opportunities.
Added 10 mins ago
BG
Territory Manager - Rentals (Surrey)
Brandt Group of Companies
Surrey, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Rentals for our Surrey Construction & Forestry location.
Added 10 mins ago
BG
Territory Manager - Peterbilt
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Transportation for our Sault Ste. Marie region, reporting to our Sudbury Brandt Peterbilt location The Territory Manager -…
Added 10 mins ago
KC
Senior Manager - IT ICFR
KPMG Canada
Ottawa, ON
- Full-time
Our Technology Risk Consulting services team is growing and we are looking for Senior Manager to join our team in Toronto. The Technology Risk Consulting practice provides a variety of…
Added 10 mins ago
BG
Représentant·e pièces et service | Customer Product Support Advisor
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Added 10 mins ago
BG
Purchasing Manager - Construction & Developments
Brandt Group of Companies
Zehner
- Full-time
Continuous Learning: through on-the-job training and educational opportunities.
Added 10 mins ago
BG
Procurement Analyst
Brandt Group of Companies
Zehner
- Full-time
Monitor and report performance metrics to Purchasing Manager
Added 10 mins ago
BG
Territory Manager - Shortline
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Agriculture for our Rocky View Agriculture location.

BMO

Customer Service Representative

Ingersoll, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Deadline:

10/28/2026

Address:

104 Thames Street South

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities and collaborate with branch partners to achieve business objectives while ensuring compliance with risk management policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Sales
Team collaboration
Inventory management
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Personal Banking
Credit Card Needs
Operational Support

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