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Added 10 mins ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
…volume, revenue, contribution, market share, and long-term customer…
Added 10 mins ago
MS
Manager, Export Liner
MEDITERRANEAN SHIP.INC.
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
…volume, revenue, contribution, market share, and long-term customer…
Added 10 mins ago
MS
Manager, Export Liner
MEDITERRANEAN SHIP.INC.
Montreal, QC
- Full-time
…volume, revenue, contribution, market share, and long-term customer…
Added 10 mins ago
CG
Security Spare Guard - Kitchener
Commissionaires Great Lakes
Kitchener, ON
- Part-time
Required Education, Qualifications and Experience:
Added 10 mins ago
MM
Part-Time Financial Service Representative
Money Mart
Olds, AB
- Part-time
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 10 mins ago
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Wealth Management Advisor
Desjardins
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- Full-time
A minimum of four years of relevant experience
Added 10 mins ago
D
Client Relationship Manager, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON · Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
A minimum of four years of relevant experience
Added 10 mins ago
C
Client Service Representative
CIBC
Richmond, BC
- Part-time
…clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the…
Added 10 mins ago
C
Business Development Representative, Enterprise
Clio
Toronto, ON
- Full-time
Our Business Development Representative team is a critical part of the engine that drives interest in Clio's product offerings across our prospective customer base. They work with new…
Added 10 mins ago
C
First Nations/Métis/Inuit Candidates - Banking Centre Roles
CIBC
Calgary, AB · Edmonton, AB · Winnipeg, MB · Regina, SK · Saskatoon, SK
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 10 mins ago
B
Regional Supervision Officer, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
5+ years of experience within wealth management, brokerage supervision, compliance, branch management, or a related regulatory environment.
Added 10 mins ago
Manager, Media Planning
WPP Media
Montreal, QC
…entrusted to you, promoting the highest quality media product and customer satisfaction. You will also be responsible for the development and growth of more junior team members, ensuring…
Added 10 mins ago
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Licensed Diesel Truck Technician/Mechanic I
Penske
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- Full-time
5+ years practical experience with tractor trailer maintenance required
Added 10 mins ago
B
Facility Manager III
BGIS
Vancouver, BC
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 13 mins ago
WL
Technical sales representative
Wainbee Limited
Pointe-Claire, QC
- $70,000 to $85,000 CAD / year
- Full-time
Added 24 mins ago
SC
Inside Sales Representative
Sego Canada Inc.
Lethbridge, AB
- Full-time
You are an exceptional Inside Sales Representative who has extensive experience in selling/servicing pumps, motors and various other equipment into the marketplace as well as communicating…
Added 24 mins ago
TE
Technical Sales Representative
The Euclid Chemical Company
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Euclid Chemical Company is currently searching for a Technical Sales Representative in the Greater Toronto Area, Ontario.
Added 24 mins ago
B
Dealer Care Representative
Becklar
AB · Edmonton, AB
- Full-time
The Dealer Care Representative supports and maintains strong relationships between Becklar and its dealers through proactive communication, problem-solving, and exceptional customer…
Added 26 mins ago
HP
Territory Manager, Ontario Public Sector
Hewlett Packard Enterprise
Mississauga, ON
- Full-time
…consultative selling, strong partner engagement, and executive-level customer relationships to create qualified pipeline and win new…
Added 26 mins ago
BB
Sales Representative
Bloomstar Bouquet
ON
- $45,000 to $50,000 CAD / year
- Full-time
We are seeking a customer-focused and organized Sales Representative to support customer service and sales activities across the business. Reporting directly to the Senior Business…
Added 26 mins ago
S
Transition Coordinator - Pediatrics RN IV
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Winnipeg, MB
- $47.54 to $62.08 CAD / hour
- Full-time
…with partnered programs while offering employees respectful customer…
Added 26 mins ago
Financial Consultant - Ottawa
Scotiabank
Ottawa, ON
…with MD’s Specialist Advisors, you will leverage your years of experience and strong client focus to prepare comprehensive financial plans and specific investment strategies for clients.…
Added 41 mins ago
RB
Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
…determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business…
Added 41 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 41 mins ago
S
Business Development Manager, Senior
SGS
Calgary, AB
- Full-time
8 years + experience selling at the executive level with existing relationships at the senior level at refineries, terminals, industrial & petrochemical plants.

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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