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Added 2 mins ago
TT
Restaurant manager
The Tandoori Adda
Fredericton, NB
- From $31.75 CAD / hour
- Full-time
- On-site
Added 2 mins ago
SI
Assistant store manager
SHELL INGLEWOOD
Inglewood, ON
- From $43.35 CAD / hour
- Full-time
- On-site
Added 4 mins ago
HM
Bakery manager - food store
Higho Market Ltee-ltd
Caissie Cape, NB
- $57,000 to $59,000 CAD / year
- Full-time
- On-site
Added 5 mins ago
NM
Restaurant manager
New Minas Irving Big Stop
New Minas, NS
- From $50,000 CAD / year
- Full-time
- On-site
Added 6 mins ago
AH
Registered Nurse
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…will have the opportunity to make a difference in the lives of people in your community. Reporting to the Care Manager, the Registered Nurse - Case Manager is responsible for directing the…
Added 6 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
At AHS, we understand how important our people are to fulfilling our mission of providing a patient-focused, high quality health system that is accessible and sustainable for all Albertans.…
Added 6 mins ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 7 mins ago
MG
Import Transportation Supervisor
Mohawk Global Logistics Corp
Mississauga, ON · Toronto, ON
- $70,000 to $85,000 CAD / year
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren’t just words, they are demonstrable values that we…
Added 7 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Escalate team member issues to direct manager.
Added 7 mins ago
Key Account Manager (Builder Markets)
Reliance Home Comfort
Burlington, ON
By joining Reliance as a Key Account Manager (Builder Markets), you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth…
Added 7 mins ago
Driver I - Strathroy, ON
Superior Plus Propane Talent Acquisition
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Reporting directly to the Market Manager and collaborating regularly with the Delivery Coordinator, our Drivers are responsible for the safe and timely delivery of product to our customers.…
Added 7 mins ago
Project Engineering Manager - Brossard
Schneider Electric
Brossard, QC
Experience leading teams and supporting people in their development.
Added 7 mins ago
CT
Tour Manager - Canada
COLLETTE TRAVEL SERVICE INC
Canada
- Contract
…surroundings, show the depth of culture and interact with local people, and ﬁnd ways to enhance the experience and delight your…
Added 7 mins ago
Early Childhood Educator
Society of Saint Vincent de Paul
Victoria, BC
Reporting to the Mary’s Place Program Manager, the Early Childhood Educator (ECE) will provide quality, caring and supportive childcare programs that integrate the philosophy and policies…
Added 7 mins ago
AM
Sr. Manager - RTL Design Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the…
Added 7 mins ago
AM
Program Manager
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
…and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the…
Added 7 mins ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
Identifies learning requirements of staff and, in conjunction with the Manager, Educator and other members of the clinical team, provides input into the development of learning objectives;…
Added 7 mins ago
FH
Licensed Practical Nurse, Full Scope - Burnaby Hospital
Fraser Health
Burnaby, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 7 mins ago
FH
Licensed Practical Nurse, Full Scope - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 7 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 7 mins ago
Social Worker, Royal Columbian Hospital
Fraser Health
New Westminster, BC
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Services, provides clinical and consultative services to patients and…
Added 7 mins ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
Works closely with Manager, Learning and Development and People & Culture to proactively manage all aspects of team member resources to maintain the trained headcount needed to support…
Added 7 mins ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 7 mins ago
EE
Commercial Services Analyst
Emera Energy
Halifax, NS
- Full-time
…a permanent position. Reporting to the Commercial Services Manager, you will be responsible for providing data management and analytical support to Emera Energy’s Commercial Team. This role…
Added 20 mins ago
K
Shift manager - fast food restaurant
KFC
Val-d'Or, QC
- From $17.5 CAD / hour
- Full-time
- On-site

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 30, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/29/2026

Address:

383 Parliament Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Money Laundering Reporting
Digital Banking
Credit Card Services
Sales
Inventory Management
Operational Support
Relationship Management
Banking Regulations
Personal Banking

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