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Added 12 mins ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities. Your…
Added 25 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent will report to the Chief of Orthopaedic Trauma and will provide full research-related support to him and 4 Orthopaedic Trauma surgeons (researchers).
Added 26 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 26 mins ago
M
Geomatics Internship - May 2027
McElhanney
Vancouver, BC
- Volunteer
We are hiring for 4 month summer internships in our Vancouver Geomatics team, where you’ll support field and office roles across a range of surveying, geospatial, and advanced reality…
Added 41 mins ago
D
Account Manager, Life and Health Insurance
Desjardins
Levis, QC
- Full-time
Hold the representative's certificate in Insurance of persons - Autorité des marchés financiers
Added 41 mins ago
T
Commercial Sales Representative
Tirecraft
Port Perry, ON
- Full-time
Join our team as a Commercial Sales Representative and play an important role in growing our commercial tire business. You’ll build strong relationships with new and existing customers,…
Added 56 mins ago
FLAGMAN
RailWorks
Niagara-on-the-Lake, ON
· Consults with the site Supervisor and/or contractor’s representative to understand scope of work being conducted, any potential hazards to the rail infrastructure and applies field level…
Added 56 mins ago
DH
CFD Intern
De Havilland Aircraft of Canada Limited
Mississauga, ON
- Volunteer
Shadow senior engineers and support field investigations, root cause analyses, and corrective actions.
Added 1 hour ago
Office Manager
The Government of Nova Scotia
HALIFAX, NS
The Office Manager will support the management teams of the Planning and Preparedness Branch and will perform a wide range of complex officer manager and admin support duties of a…
Added 1 hour ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities.
Added 1 hour ago
BS
Controller
BGC Saskatoon
Saskatoon, SK
- $80,000 to $90,000 CAD / year
- Full-time
…financial processes that protect organizational assets and support accurate financial…
Added 1 hour ago
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Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Full-time
…operational management, financial sustainability, governance support, and community impact of Dress for Success Central Alberta. Reporting directly to the Board of Directors, the Executive…
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
Build the Future With Us - Take your health and safety expertise into the field and help support safe project delivery in Canada’s North.
Added 1 hour ago
DF
Executive Director
Dress for Success Central Alberta
Red Deer, AB
- Part-time
…operational management, financial sustainability, governance support, and community impact of Dress for Success Central Alberta. Reporting directly to the Board of Directors, the Executive…
Added 1 hour ago
AS
Outside Sales Representative
ABC Supply Co. Inc.
Kingston, ON
- Full-time
College degree (Business, Sales or other related field) or equivalent combination of education and experience
Added 1 hour ago
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Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Claireville - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 1 hour ago
F
Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Milton - Infrastructure Management
Ferrovial
Milton, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 1 hour ago
D
P&C insurance agent, P&C insurance
Desjardins
Brossard, QC · Levis, QC · Montreal, QC · Quebec, QC · Sainte-Thérèse, QC · Trois-Rivières, QC
- Full-time
Hold the representative's certificate in Personal-lines Damage Insurance - Autorité des marchés financiers
Added 1 hour ago
Associate Product Owner
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 1 hour ago
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Manager, Digital Health Rural & North
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…functionally within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 1 hour ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
B2B Sales Career Track: Graduate into a Business Development Representative (BDR) / Account Manager role, driving new client partnerships and revenue.
Added 2 hours ago
Municipal Law Enforcement Officer I (12 month contract)
City of Quinte West
Quinte West, ON
Provide information and support in preparing by-laws and, as appropriate, the setting of fines and short-forming process under the Provincial Offences Act.
Added 2 hours ago
Ground Test Engineering Intern
Westerkirk
Mississauga, ON
…disciplines, contributing to ongoing design, analysis, testing, and support activities that keep our aircraft performing safely and…
Added 2 hours ago
CFD Intern
Westerkirk
Mississauga, ON
Shadow senior engineers and support field investigations, root cause analyses, and corrective actions.
Added 2 hours ago
GG
C-Construction Coordinator - Piping Construction
Grizzlytrek Group
AB
- Full-time
…energy project in Edmonton, Alberta. You will be the Owner's field representative for assigned piping construction, directing contractor execution through welding, NDE, pressure testing and…

BMO

Customer Service Representative

Victoria, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

11/12/2026

Address:

735 Goldstream Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice and guidance. They also handle transactions, support operational activities, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Regulatory compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales
Referrals
Operational Support
Banking Services
Credit Card Needs
Personal Banking
Market Trends
Regulatory Environment
Inventory Management
Service Level Agreements
Professional Presence
Business Banking

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