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Added 37 mins ago
NA
Territory Manager
Newfoundland and Labrador Dairy Co-operative
St. John's, NL
- Full-time
o Bachelor’s Degree or Diploma in Business, Sales, Marketing, or a related field preferred
Added 7 hours ago
KS
Sales Representative (Full-Time/ Part-Time) - Cornwall, ON
Kognitive Sales Solutions
Cornwall, ON
- Full-time
- Part-time
…and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the most trusted and iconic Canadian…
Added 10 hours ago
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MDU Sales Representative
Beanfield
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
As an MDU Sales Representative, you’ll work within assigned residential buildings where Beanfield has established partnerships, giving you direct access to warm leads, in-building events,…
Added 11 hours ago
OP
Guest Experience Representative
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Mississauga, ON
- Full-time
Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)
Added 13 hours ago
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Business Development Representative
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Surrey, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Business Development Representative (BDR) is responsible for driving new business growth by expanding Merit Kitchens’ dealer network and developing new business opportunities across…
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Ottawa, ON
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Added 14 hours ago
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- Full-time
Associate’s or Bachelor’s degree in Business, Communications, Marketing, or a related field.
Added 14 hours ago
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Nurse B - Public Health Nurse
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Added 15 hours ago
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Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
Ajax, ON · Mississauga, ON
- Full-time
Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be…
Added 15 hours ago
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Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 15 hours ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 15 hours ago
SS
Sales Representative
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Remote, Canada
- $70,000 to $1,000,000 USD / year
- Full-time
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Added 16 hours ago
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HR Business Partner
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Added 17 hours ago
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Manager, Content strategy and Operations
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4–6+ years of experience in project management, content strategy, account management, or a related field.
Added 18 hours ago
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National Key Account Manager
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- Full-time
…relationships and coordinates Solina teams across Sales, Culinary/R&D, Marketing, Commercialization, Operations, Supply Chain, Quality and Finance to deliver commitments and build long-term…
Added 18 hours ago
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VIE – Demand Planning Analyst – Moët Hennessy Brands
Moët Hennessy
Montreal, QC
- Other
…Hennessy Canada portfolio and work closely with Supply Chain, Marketing, Finance, Pricing and Commercial teams. This role offers the opportunity to contribute to Moët Hennessy’s development…
Added 18 hours ago
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Manager, Content strategy and Operations
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
4–6+ years of experience in project management, content strategy, account management, or a related field.
Added 18 hours ago
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Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
Work closely with the Marketing team to identify new markets, applications, and growth opportunities.
Added 18 hours ago
RM
Inside Sales Representative
Rochester Midland Corporation
Ajax, ON
- Full-time
Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be…
Added 18 hours ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Business-Savvy Communicator: You hold a university degree in Business, Marketing, or a related field - or bring equivalent experience - and have strong communication and time management…
Added 19 hours ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
You will also work closely with Marketing to convert inbound demand from webinars, conferences, field events, and paid campaigns into qualified pipeline for the sales team.
Added 19 hours ago
DF
Executive Director
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Red Deer, AB
- Full-time
Serve as the primary representative and ambassador of Dress for Success Central Alberta.
Added 20 hours ago
EP
Operations & Administrative Associate
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Kitchener, ON
- $50,000 to $59,000 CAD / year
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Recent or Upcoming Graduate: Bachelor’s degree or diploma in Business, Commerce, Human Resources, Communications, Marketing, or a related field. Internship or co-op experience in an office…

BMO

Customer Service Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

11/12/2026

Address:

1460 Main Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves delivering exceptional service to BMO customers by identifying their financial needs and providing appropriate advice and guidance. Additionally, the representative manages operational activities, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Problem solving
Interpersonal skills
Digital literacy
Communication skills
Organization skills
Collaboration
Risk management
Compliance
Sales
Banking services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Solutions
Cash Management
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Transaction Processing
Relationship Management
Banking Regulations
Anti-Money Laundering
Operational Support
Customer Experience

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