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Added 24 mins ago
CC
Service Sales Representative - First Aid and Safety
Cintas Canada
Mississauga, ON
- Full-time
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and…
Added 24 mins ago
Representative - Customer Service
Wesco
Calgary, AB
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some…
Added 24 mins ago
W
Senior Representative - Inside Sales
Wesco
Nanaimo, BC
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 24 mins ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Surrey, BC
- Full-time
Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Marketing Representative, you…
Added 24 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Coquitlam, BC
- Part-time
Paid training to build valuable customer service and sales skills
Added 24 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Canada
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 24 mins ago
GT
Cashier (Full-Time)
Giant Tiger
Kirkland Lake, ON · Kirkland, QC
- Full-time
Ensures a high level of customer service at the checkouts;
Added 24 mins ago
GT
Softgoods Associate (Part-Time)
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Granby, QC
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 24 mins ago
H
Accounts Receivable Representative
Hays
Mississauga, ON
- Full-time
Collaborate with Sales, Customer Service, and Operations teams to resolve account issues.
Added 39 mins ago
CC
Member Service Representative 1 - RC - Union
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Nanaimo, BC
- Full-time
…to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and…
Added 39 mins ago
RB
Trust Officer
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- Full-time
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Added 55 mins ago
GF
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Added 1 hour ago
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Sales Pro
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Clarenville, NL
- Full-time
Achieve personal / store sales goals and service objectives
Added 1 hour ago
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Representative - Outside Sales
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Edmonton, AB
- Full-time
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Added 1 hour ago
Financial Service Representative
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Toronto, ON
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Added 1 hour ago
Bilingual Wealth Management Intern (Student/New Grad)
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Added 1 hour ago
GP
Account Representative I
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The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized…
Added 1 hour ago
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Sales Development Rep
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Edmonton, AB · UAPINC
- Full-time
The Sales Development Representative role professionally represents Motion Industries
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Senior Administrator & Yardi Operations (Condominium)
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London, ON
- Full-time
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Added 1 hour ago
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Business Development Representative
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Toronto, ON · North York, ON
- $50,000 to $70,000 USD / year
- Full-time
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Added 1 hour ago
TC
Product Support Sales Representative (PSSR) - Crushing
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Concord, ON
- Full-time
Toromont Cat is seeking a PSSR to join our team in Concord, ON. The goal of the Product Support Sales Representative (PSSR) - Crushing is to establish, qualify and maintain contact with our…
Added 1 hour ago
CF
Member Services Rep
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Winnipeg, MB
- $16.4 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 1 hour ago
IB
2026 Seasonal Customer Experience Representative
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North Bay, ON
- Up to $17.95 CAD / hour
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Added 1 hour ago
Customer Service Representative
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Added 1 hour ago
DB
Part Time Bridal Sales
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…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…

BMO

Customer Service Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

11/12/2026

Address:

1460 Main Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves delivering exceptional service to BMO customers by identifying their financial needs and providing appropriate advice and guidance. Additionally, the representative manages operational activities, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Problem solving
Interpersonal skills
Digital literacy
Communication skills
Organization skills
Collaboration
Risk management
Compliance
Sales
Banking services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Solutions
Cash Management
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Transaction Processing
Relationship Management
Banking Regulations
Anti-Money Laundering
Operational Support
Customer Experience

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