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Added 11 mins ago
B
Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 11 mins ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Partner with delivery teams to identify opportunities for AI-driven process improvements and business efficiencies.
Added 11 mins ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
…experiences we create for our members. We’re proud to be a people-first organization and to be recognized as one of Canada’s Top 100 Employers for 2026. We’re committed to making every…
Added 11 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
You bring extensive UX research experience, proven people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining…
Added 11 mins ago
Industrial Millwright 433A
Smurfit Westrock
Guelph, ON
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 11 mins ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
The Senior Manager, Business Development – Defence Systems drives market expansion, shapes capture strategies and secures high-value contract awards across Canada’s multi-domain defence…
Added 26 mins ago
C
Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join…
Added 26 mins ago
C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join…
Added 26 mins ago
C
Customer Service Rep – On-Site (Bilingual: French / English)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join…
Added 26 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
The business unit specializes in the construction of FTTH/FTTP networks. The Operations Manager is responsible for the full project cycle, starting from estimation through to project…
Added 26 mins ago
C
Customer Service Rep – Automotive (On-Site)
Concentrix
Mississauga, ON
- Full-time
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join…
Added 26 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 26 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 26 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 26 mins ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
…investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of…
Added 26 mins ago
Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
Partner with hiring leaders and HR Business Partners to understand talent needs and develop effective recruitment strategies
Added 41 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Added 41 mins ago
S
Expansion Account Executive
SurveyMonkey
Remote, Canada
- $56,312.5 to $66,250 CAD / year
- Full-time
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…information that inspire better decisions, create experiences people love, and drive business growth. Discover how at…
Added 41 mins ago
N
Associate Principal Engineer -- Infor M3 Supply Chain Functional Solution Architect
Nagarro
Brampton, ON
- Full-time
…on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 39 countries, to be exact). Our work culture is dynamic and…
Added 41 mins ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
At Peel Region, our people make a difference every day. From public health and paramedic services to housing, childcare, long-term care, and community supports, our employees help create…
Added 57 mins ago
E
Human Resources Business Partner - Eurofins Environment Testing Western Canada, Inc.
Eurofins
AB · Edmonton, AB
- Full-time
Are you an HR professional who enjoys being close to the business, building trusted relationships and turning people challenges into practical solutions?
Added 57 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 57 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
…exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company…
Added 57 mins ago
E
ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real…
Added 1 hour ago
JI
Contractor Sales-Plumbing Specialist
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- Full-time
At KENT, people don't just take jobs. They build careers.

BMO

Customer Service Representative

Corner Brook, NL, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

11/10/2026

Address:

1 West Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The role involves delivering exceptional service to BMO customers by identifying their financial needs and providing appropriate advice and guidance. Additionally, the representative manages daily banking transactions, supports operational activities, and collaborates with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Problem solving
Interpersonal skills
Digital literacy
Communication skills
Organization skills
Collaboration
Risk management
Compliance
Sales
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Solutions
Cash Transactions
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Referrals
Banking Services
Problem Solving
Communication
Collaboration
Personal Banking
Credit Cards
Regulatory Requirements
Money Laundering Reporting
Operational Support
Branch Operations

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