Customer service jobs in Canada (4,075 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 7, 2026

Hiring at a glance

View jobs

Open jobs: 4,075
Employers: 800

Advertised starting pay

Average starting payCAD / hour: $18.80Across 600 listings
Average starting payCAD / year: $48,380Across 96 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%229 listings
On-site: 93%3,808 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (454), Shoppers Drug Mart (378).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 8 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Added 8 days ago
W
Customer Service Representative - CONTRACT 6 months
Westlake
Ottawa, ON · Distribution - Ottawa
- Full-time
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized…
Added 8 days ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Added 8 days ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 8 days ago
B
Customer Service Representative
BMO
Orillia, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 8 days ago
Customer Service Representative - Ouellette & Park, Windsor (18.75 hrs/week)
Scotiabank
Windsor, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 days ago
EM
Customer Service Representative - Bridgewater
Enterprise Mobility
Bridgewater, NS
- $18 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Added 8 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Orleans, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 8 days ago
Customer Service Representative I
Kastle Systems
Calgary, AB
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 8 days ago
W
Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Added 8 days ago
Bilingual Customer Service Representative, Travel Insurance
Recrute Action
QC · Sherbrooke, Montréal, Quebec
Added 8 days ago
CB
Customer Service Representative
Canadian Bearings
St. Catherines
- Full-time
…worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 8 days ago
E
Customer Service Representative - Woodstock
Enterprise
Woodstock, NB
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 8 days ago
Overnight Customer Service Representative
Circle K
Mount Uniacke, NS
As a Customer Service Representative, you will enjoy:
Added 8 days ago
PW
Call Centre Agent
Pacific Western Transportation Ltd
Calgary, AB
- Part-time
Added 8 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Surrey, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 8 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 8 days ago
SD
Post Office Clerk, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
To provide prompt and superior customer service at the retail postal outlet.
Added 8 days ago
GV
Customer Service Representative
GE Vernova
Markham, ON
- Full-time
…within our CRM and ERP systems. You will directly impact on customer satisfaction and product quality, manage Return Material Authorization (RMA) requests and support repair operations at…
Added 8 days ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Who is a Customer Service Representative (Motivator)?

BMO

Customer Service Representative

Orillia, ON, Canada

$35,500.00 - $50,500.00 · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Application Deadline:

11/15/2026

Address:

285 Coldwater Road West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also collaborate with branch teams to meet business objectives while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a passionate commitment to helping customers.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Credit Cards
Inventory Management
Service Level Agreements
Banking Transactions
Relationship Management
Professional Presence
Business Banking
Market Trends
Regulatory Environment
Operational Support
Financial Services

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