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Added 1 min ago
WM
Territory Sales Representative
Williams Machinery
Surrey, BC
- Full-time
If you thrive on prospecting, enjoy being out in the field, and want your performance to drive your earning potential, we have a place for you.
Added 1 min ago
AP
Full Stack Team Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
Added 15 mins ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
…have - whether you want to become a knowledge expert in your field or apply your skills to another…
Added 16 mins ago
KM
Representant en ventes technologiques (Charlottetown, Prince Edward Island)
Konica Minolta Business Solutions Canada
Charlottetown, PE
- Full-time
We’re looking for a Technology Sales Representative to join our team!
Added 16 mins ago
G
Sales Account Manager
GMA
Montreal, QC
- Full-time
Role Description The Field Sales Representative is a full-time, on-site role based in Montreal, QC. This position is responsible for visiting customer sites, presenting product and…
Added 30 mins ago
Director, Office of the Dean
University of Toronto
Toronto, ON
…international relations. Acting as a principal advisor and representative for the Dean, you will liaise with senior academic, hospital and external partners to advance strategic commitments…
Added 30 mins ago
FB
Seasonal Tax Services Associate
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- Other
Not shy about the ask. You’re comfortable mentioning another service when it fits, and asking a Member directly to come back next year.
Added 31 mins ago
1H
Digital Marketing & Social Media Manager
1 Hotels
Toronto, ON
- $75,000 to $84,900 CAD / year
- Full-time
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more…
Added 45 mins ago
AE
Project Manager
Ambient Enterprises
Coquitlam, BC
- Full-time
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality…
Added 45 mins ago
Admissions Officer
St. George's University
ON
The Admissions Officer serves as a representative of the Medforth Global Education (MGE) Admissions team, serving one of their universities, by guiding prospective students through the…
Added 1 hour ago
P
Frito Lay Route Sales Representative
PepsiCo
Regina, SK
- Contract
Frito Lay Full-Time Route Sales Representative
Added 1 hour ago
U
Route Service Representative - UniFirst Canada
UniFirst
ON
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Bonaventure, QC · Carleton-sur-Mer, QC · Maria, QC · New Richmond, QC · Caisse Desjardins de la Baie-des-Chaleurs
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 1 hour ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
B
Customer Service Representative
BMO
Orillia, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
BU
Supervisor, Facilities Services & Trades Safety
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St. Catharines, ON · Main Campus (Employees)
- Full-time
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Added 1 hour ago
Project Supervisor (Homelessness Reduction) - 16 Month
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ON · Guelph, ON
We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
Added 1 hour ago
GR
Resource Planner
Grand River Conservation Authority
Cambridge, ON
- $46.92 to $56.31 CAD / hour
- Full-time
Municipal Drains and other development proposals. Conduct meetings within and outside of the Authority and perform field inspections related to these applications and inquiries.
Added 1 hour ago
HI
Sales Manager - Western Canada
Holland Imports Inc.
Surrey, BC
- Full-time
…manage key customer relationships in the region, and direct the field sales team – comprising both employees and agents – in executing all sales strategies and campaigns. The role requires…
Added 1 hour ago
Workplace Services LeadWest/Canada
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Toronto, ON
Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship…
Added 1 hour ago
MC
On-Premise Summer Field Sales Representative - Edmonton
Molson Coors
Edmonton, AB
- Temporary
In the role of a Summer Field Sales Representative in Edmonton you will be part of the Alberta sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…
Added 1 hour ago
MC
Brand Experience Summer Representative - Calgary
Molson Coors
Calgary, AB
- Internship
In the role of a Brand Experience Summer Field Representative in Calgary you will be part of the Alberta sales teams. You will be exposed to the ever growing, fast paced beverage industry.…
Added 1 hour ago
MC
On-Premise/Retail Summer Field Sales Representative - Charlottetown
Molson Coors
NB · Charlottetown, CA-NB
- Internship
In the role of a Summer Field Sales Representative in Charlottetown you will be part of the New Brunswick sales teams. You will be exposed to the ever growing, fast paced beverage industry.…
Added 1 hour ago
MC
Brand Experience Summer Representative - Vancouver
Molson Coors
Vancouver, BC
- Internship
In the role of a Brand Experience Summer Field Representative in Vancouver you will be part of the British Columbia sales teams. You will be exposed to the ever growing, fast paced beverage…
Added 1 hour ago
MC
On-Premise Summer Field Sales Representative - London
Molson Coors
London, ON
- Internship
In the role of a Summer Field Sales Representative in London you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…

BMO

Customer Service Representative

Orillia, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Application Deadline:

11/15/2026

Address:

285 Coldwater Road West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also collaborate with branch teams to meet business objectives while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a passionate commitment to helping customers.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Digital Banking
Risk Management
Compliance
Money Laundering Reporting
Sales
Credit Cards
Inventory Management
Service Level Agreements
Banking Transactions
Relationship Management
Professional Presence
Business Banking
Market Trends
Regulatory Environment
Operational Support
Financial Services

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