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Added 7 mins ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
…manufacturing divisions and corporate functions. Partners with Operations, Supply Chain, Sales, HR, IT, and Finance to explain business performance, identify risks and opportunities, and…
Added 7 mins ago
TU
Development Coordinator, Corporate & Foundation Relations
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Operations | Corporate and Foundation Relations | Development | Development & Alumni Engagement
Added 7 mins ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Saskatoon, SK
- Part-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 7 mins ago
C
Part-Time Manager - St Laurent
Claire's
Ottawa, ON
- $17 to $19 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 7 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.
Added 7 mins ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 7 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Regina, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 7 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Saskatoon, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 7 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Winnipeg, MB
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 8 mins ago
SM
Accounting Manager (Contract)
Spin Master
Toronto, ON
- Full-time
Spin Master is seeking a Accounting Manager, to join our dynamic Finance team! As a Accounting Manager, you will report to the Sr. Manager, Corporate Accounting and help lead the financial…
Added 8 mins ago
Account Manager
Kaseya Careers
Toronto, ON
…shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 22 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates,…
Added 22 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates,…
Added 22 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
The League Manager runs a Brodie location end to end. On game night, you own the room: captains, players, fans, spectators and drop-in players. You're accountable for the crew and for every…
Added 37 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 37 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 37 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
Added 37 mins ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
This is a senior individual contributor role that combines deep enterprise sales experience, advanced coaching expertise, and data-driven performance consulting. You'll work directly with…
Added 37 mins ago
CN
Lodge Manager - CSE
Civeo North America
Fort McMurray, AB
- Full-time
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee…
Added 37 mins ago
C
Assistant Store Manager - Bayshore Shopping Centre
Claire's
Ottawa, ON
- $21 to $25 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 37 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 37 mins ago
SG
Senior Manager, Investment Distribution Management - JFL Equity Research
Scotia Global Asset Management
Montreal, QC
- Full-time
The Senior Manager, Investment Distribution Management, is responsible for designing and executing strategies that support the distribution of equity mandates managed by Jarislowsky…
Added 37 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 37 mins ago
A
Assistant Parts Manager - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $50,000 to $75,000 CAD / year
- Other
The Assistant Parts Manager will assist in overseeing the day-to-day operations of the parts department, supporting inventory management, staff coordination, customer service, and vendor…
Added 37 mins ago
CI
Banquet Assistant Manager
Canad Inns
Winnipeg, MB
- Full-time
Reporting directly to the Banquet Manager and General Manager, the Assistant Banquet Manager plays a key role in the planning, coordination, and execution of a wide range of events,…

BMO

Customer Service Representative

Elora, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Application Deadline:

11/15/2026

Address:

125 Geddes Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also support branch operational activities, including cash management, transaction processing, and maintaining compliance with regulatory standards.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers with their banking needs.

Skills

Customer service
Financial advice
Cash management
Sales
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Teamwork
Organization
Attention to detail

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales Referrals
Inventory Management
Money Laundering Reporting
Personal Banking
Credit Cards
Branch Operations
Service Level Agreements
Regulatory Requirements

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