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Added 3 mins ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 3 mins ago
GB
Site Manager/ Superintendent - Building Group
Govan Brown & Associates
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $150,000 CAD / year
- Full-time
Safety: We prioritize safety at GB, with daily safety activities woven into our operations and safety programming throughout the year. We also offer a $400 Boot Allowance every two years to…
Added 3 mins ago
G
Accounting Clerk 1 - Industrial
Graham
Fort Saskatchewan, AB
- Full-time
Graham is actively recruiting an Accounting Clerk to support our Industrial Group. Reporting to the Operations Finance Manager, this role provides accounting and transactional support for…
Added 18 mins ago
R
Health and Safety Specialist
RTX
Midland, ON
- Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 18 mins ago
M
Safety Risk Specialist
Metrolinx
Canada
- Full-time
Execute elements of the safety risk management framework and strategy to address safety risks within operations and maintenance, engineering project deviations, and incident investigations.…
Added 18 mins ago
PP
Senior Manager, Engineering & Maintenance
Piramal Pharma Ltd
Aurora, ON
- Full-time
Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve…
Added 18 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
…expertise to continuous improvement of fuel and energy support operations and driving down the City fleet’s green house gas emissions (GHG) through targeted strategic…
Added 18 mins ago
P
Sales Support Manager
Progressive
Montreal, QC
- $97,000 to $114,000 USD / year
- Full-time
We are seeking a Sales Support Manager to serve as the key liaison between customers, Sales, Legal, and internal business teams. This role will support the commercial process from…
Added 33 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
Organize and coordinate tasks for maintenance and testing operations.
Added 47 mins ago
Employer Liaison - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
Contract Length: 1-year contract with opportunity for extension
Added 47 mins ago
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON
Added 47 mins ago
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
…integrated technology, specialized expertise, and scalable…
Added 47 mins ago
W
Direct Sales Manager
WithBureau
Toronto, ON
- Full-time
We’re looking for a Direct Sales Manager in Toronto, Canada - an experienced sales leader who can motivate, coach, and develop a team of high-performing Account Executives. You’ll own the…
Added 48 mins ago
A
Senior Project Manager
Airswift
Calgary, AB
- Contract
We are seeking an experienced Senior Project Manager, Project Development for a long-term contract opportunity supporting the development of strategic capital projects across gas…
Added 48 mins ago
TU
Director, Hospitality Services (Hospitality Services)
Trent University
Peterborough, ON
- $128,095 to $142,327 CAD / year
- Full-time
The Director is accountable for contract and financial management, procurement, food safety and regulatory compliance, service models, risk management, stakeholder engagement, and…
Added 48 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
The General Manager, Ontario Region, is the engine behind the company’s growth, modernization, and market dominance across Ontario. Reporting directly to the President, this executive…
Added 48 mins ago
CB
Procurement Manager
CT Bakery
Mississauga, ON
- $80,000 to $85,000 CAD / year
- Full-time
CT Bakery is seeking an experienced Procurement Manager to oversee purchasing and supplier relationships for our food manufacturing operations. This role is responsible for sourcing…
Added 1 hour ago
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Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Influence and align senior stakeholders across business, product, engineering, architecture, and operations teams.
Added 1 hour ago
BU
Senior Lab Demonstrator, Computer Science
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Please note this is 12-month fixed term contract
Added 1 hour ago
B
Manager, Business Banking Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
This role reports directly to the Senior Manager of Business Banking Customer & Process Analytics and will support a range of Business Banking initiatives focused on driving customer…
Added 1 hour ago
RP
Quality Assurance Manager – ISO 9001 & Quality Systems
Remote People
Calgary, AB
- Full-time
…manufacturing partners in Toronto for an experienced Quality Assurance Manager to lead quality systems, regulatory compliance and continuous improvement across its manufacturing…
Added 1 hour ago
CO
Program Manager, IT (MMS)
College Of Early Childhood Educators
Toronto, ON
- Full-time
- Temporary
We are seeking a Program Manager to join the Corporate Services' IT team and report to the Chief Operating Officer (COO). This role blends strategic product ownership with hands-on project…
Added 1 hour ago
TO
Operations Technologist
Town of Tillsonburg
Tillsonburg, ON
- $45.73 to $53.5 CAD / hour
- Full-time
Town of Tillsonburg is looking for an enthusiastic Operations Technologist, who will oversee the day-to-day activities associated with capital construction projects, prepare contracts,…
Added 1 hour ago
B
Junior Cybersecurity Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · Sainte-Catherine, QC · FCP
- Full-time
Experience in information security or with systems and computer operations (e.g. Identity & Access Management, IT operations, Certification & Key Management, Security Platform…
Added 1 hour ago
CS
Program Manager
Canadian Society of Physician Leaders
Ottawa, ON
- Full-time
The Program Manager coordinates and supports the operations of several of CSPL's signature programs. Reporting to the Executive Director, this role manages the Canadian Certified Physician…

BMO

Customer Service Representative

Winnipeg, MB, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/29/2026

Address:

3647 Portage Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their needs, and providing guidance on personal banking and credit card solutions, including digital self-service options. Support branch operations, refer customers to specialists, contribute to business and customer experience goals, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, digital confidence, basic knowledge of banking products, and the ability to collaborate, organize work, and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Selling
Customer Relationship Building
Active Listening
Problem Solving
Communication
Team Collaboration
Digital Banking Guidance
Cash Handling
Transaction Processing
Risk Management
Regulatory Compliance
Organization
Referral Generation
Financial Product Knowledge

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Banking Transactions
Customer Inquiries
Credit Cards
Digital Banking
Self-Service Banking
Needs-Based Conversations
Financial Solutions
Customer Referrals
Cash Reconciliation
Treasury
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Sales
Customer Experience
Social Media
Tablets
Smartphones
Online Tools
Applications

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