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Added 5 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 5 mins ago
B
Customer Service Represetative
BMO
Sioux Lookout, ON
- Part-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 5 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- Full-time
2-5 years' experience in Business Administration, financial analysis, accounting, or similar fields.
Added 5 mins ago
C
Project Cost Analysis
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
…information is complete, reliable, and supports effective project financial…
Added 5 mins ago
M
Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Experience within a Contact Centre, financial services, insurance or another regulated operational environment.
Added 20 mins ago
NC
Client Manager, Personal Insurance
NFP Corp
Hamilton, ON · London, ON · Markdale, ON · Markham, ON · Mississauga, ON · Oshawa, ON · Ottawa, ON · Sudbury, ON · Timmins, ON · Windsor, ON
- Full-time
…services you need, when you need them. We’re looking for a Client Manager who will leverage their industry knowledge and expertise to provide front-line counselling to our clients about…
Added 20 mins ago
L
Senior Financial Service Representative - Office 1547
LendDirect
Brampton, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 20 mins ago
VC
Project Manager / Senior Project Manager (Transmission)
Valard Construction
Kitimat, BC
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 20 mins ago
Director, Financial & Business Analytics
University of Toronto
Toronto, ON
The Director, Financial and Business Analytics works independently under the general direction of the Executive Director, Budget, Planning and Finance to develop and implement financial and…
Added 20 mins ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Peterborough, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 20 mins ago
VC
Project Manager / Senior Project Manager (Transmission Lines)
Valard Construction
Sudbury, ON
- Full-time
Reporting to the Project Director, we are seeking an experienced Project Manager with strong schedule and cost experience, as well as demonstrated commercial acumen. This is a leadership…
Added 35 mins ago
MN
Project Manager (Water Wastewater)
Modern Niagara
Vaughan, ON
- Full-time
The project manager will be overseeing the the delivery of a water wastewater project in Toronto within the major projects team and will be managing budgets, schedules, and resources to…
Added 35 mins ago
AF
Senior Financial Service Representative - Office 1547
Attain Finance
Brampton, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 35 mins ago
VB
Accounting Manager
Vaco by Highspring
Vaughan, ON
- $50 to $60 CAD / hour
- Contract
Strong full cycle accounting and financial reporting experience, at the Manager / Controller level.
Added 35 mins ago
NC
Hospital Manager
NVA Canada
Winnipeg, MB
- Full-time
…potential? Plessis Veterinary Hospital is looking for a Hospital Manager who’s passionate about team culture, operational excellence, and delivering standout employee, client and patient…
Added 35 mins ago
GL
Enterprise Architect
goeasy Ltd.
Mississauga, ON
- Full-time
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Added 35 mins ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
BMO Financial Group is driven by a shared purpose: Boldly Grow the Good in business and life. We work to create lasting, positive change for our customers, communities, and employees.…
Added 35 mins ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
BMO Financial Group is driven by a shared purpose: Boldly Grow the Good in business and life. We work to create lasting, positive change for our customers, communities, and people. By…
Added 50 mins ago
AE
Manager of Compliance - Privacy
American Express
Toronto, ON
- Full-time
Added 50 mins ago
GT
Learning Solutions Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $57 CAD / hour
- Contract
…Learning Plan. The candidate will report directly into the Senior Manager, Learning Solutions Architect for Branch Banking. The position requires critical thinking, strategic planning,…
Added 50 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- $58,000 to $73,000 CAD / year
- Contract
2-5 years' experience in Business Administration, financial analysis, accounting, or similar fields.
Added 50 mins ago
A
Senior Finance Manager
Altis
Kingston, ON
- $105,000 to $110,000 CAD / year
- Full-time
…client, a leading post-secondary institution, is seeking a Senior Manager, Finance Services to help shape a newly integrated finance service…
Added 50 mins ago
A
Développeur(se) Fullstack Java / React | Full Stack Java / React Developer
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Loïc, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 50 mins ago
ER
Client Relationship Manager
ExperTech Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Comprehensive working knowledge of at least one of the following: fund accounting, transfer agency, custody, trustee or financial reporting
Added 1 hour ago
T
Sr. IT Manager - IT Application Support
TD
Toronto, ON
- Full-time
…and FX eTrading and Front office businesses located in major financial centers including Toronto, New York, London and…

BMO

Customer Service Representative

Winnipeg, MB, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/29/2026

Address:

3647 Portage Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their needs, and providing guidance on personal banking and credit card solutions, including digital self-service options. Support branch operations, refer customers to specialists, contribute to business and customer experience goals, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, digital confidence, basic knowledge of banking products, and the ability to collaborate, organize work, and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Selling
Customer Relationship Building
Active Listening
Problem Solving
Communication
Team Collaboration
Digital Banking Guidance
Cash Handling
Transaction Processing
Risk Management
Regulatory Compliance
Organization
Referral Generation
Financial Product Knowledge

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Banking Transactions
Customer Inquiries
Credit Cards
Digital Banking
Self-Service Banking
Needs-Based Conversations
Financial Solutions
Customer Referrals
Cash Reconciliation
Treasury
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Sales
Customer Experience
Social Media
Tablets
Smartphones
Online Tools
Applications

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