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Added 14 mins ago
DC
Mechanical Program Manager
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $110,000 to $123,000 CAD / year
- Full-time
The Mechanical Project Manager is responsible for planning, coordinating, and driving the execution of mechanical hardware projects from concept through product release and into the…
Added 14 mins ago
QP
Maintenance Technician (6-Month Contract)
QuadReal Property Group
Toronto, ON · North York
- Full-time
Reporting to the Maintenance Manager or Community Manager, the Maintenance Technician will contribute and participate in activities related to preventative and unscheduled maintenance, as…
Added 14 mins ago
YO
F Class Driver & OP Staff
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Torrance, ON
- Part-time
Work with the Facilities Manager to support vehicle maintenance and readiness.
Added 14 mins ago
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Advisor Team & Culture (Maternity Leave Coverage up to 18 months)
WinSport
Calgary, AB
- Full-time
Develop and facilitate training sessions on Team & Culture policies, procedures and systems.
Added 14 mins ago
HP
Maintenance Associate
Hazelview Properties
Toronto, ON
- Full-time
Maintenance Associates report to the Senior Regional Manager and contribute to the successful operations of our apartment complexes. This role is primarily responsible for the general,…
Added 14 mins ago
TG
Engineering Manager / Directeur – Maintenance et Ingénierie
The Goodyear Tire & Rubber Company
Salaberry-de-Valleyfield, QC
- Full-time
The Maintenance & Engineering Manager leads maintenance, engineering, reliability, and capital investment activities for the Valleyfield Mixing Centre, including the power generation house.…
Added 14 mins ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Edmonton, AB
- Part-time
- Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 14 mins ago
KD
Temporary Full-Time Direct Support Professional-Supported Independent Living
Karis Disability Services
Saskatoon, SK
- Full-time
Tuition reimbursement, career development and training opportunities
Added 14 mins ago
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Part-Time Direct Support Professional-Moose Jaw SGEU
Karis Disability Services
Moose Jaw, SK
- Part-time
Tuition reimbursement, career development and training opportunities
Added 14 mins ago
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Casual Direct Support Professional-Saskatoon Enhanced Supported Independent Living
Karis Disability Services
Saskatoon, SK
- Part-time
Tuition reimbursement, career development and training opportunities
Added 14 mins ago
BP
Front of House Supervisor
Boston Pizza
Saskatoon, SK
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 14 mins ago
A
Project Engineering Coordinator
AtkinsRéalis
Montreal, QC
- Full-time
Collaborate with Station Design Manager to define project goals, timelines, and deliverables, ensuring alignment with client requirements and overall business objectives.
Added 14 mins ago
HS
Nurse - Temporary Casual 6 months
Hopewell Support Services
Ariss, ON
- Part-time
Plan training plan and educational sessions for their coworkers based on the need.
Added 14 mins ago
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Nurse - Temporary Part Time
Hopewell Support Services
Ariss, ON
- Part-time
Plan training plan and educational sessions for their coworkers based on the need.
Added 14 mins ago
UH
Project Analyst - Change Management
University Health Network
Toronto, ON
- Contract
…enterprise initiative at UHN. Reporting to the Senior Project Manager, the incumbent works closely with change management, communications, engagement, training, and operational teams to…
Added 14 mins ago
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Learning Specialist
Benevity
Remote, Canada
- Full-time
- Remote
Manage leadership programs, including Manager Essentials, end to end: scheduling, participant communications, LMS coordination, measurement, and reporting.
Added 14 mins ago
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Tire Technician, North Vancouver
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North Vancouver, BC
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Added 14 mins ago
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Utilities Operator I or II
Cowichan Valley Regional District
Duncan, BC
- Full-time
…Operator II in a regular full time capacity. Reporting to the Manager - Utility Operations and supervised by the Senior Operator, the Utilities Operator contributes to the effective…
Added 14 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 14 mins ago
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Relationship Manager, Commercial Financial Services - Agriculture
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Mississippi Mills, ON
- Full-time
World-class sales and senior leadership training with countless development opportunities
Added 14 mins ago
Gestionnaire senior de l'engagement | Sr Engagement Manager, Services professionnels du secteur public | Public Sector Professional Services
Amazon
Montreal, QC
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to…
Added 14 mins ago
UI
Assistant Manager, Finance
Umbrella Incorporated
Toronto, ON
- Full-time
We are looking for an experienced Assistant Manager, Finance to join our growing organization. Working closely with the CFO, this individual will play an important role in managing the…
Added 29 mins ago
A
New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Scheduling consistent cross-training to ensure incumbent learns and understands all aspects of the processing functions
Added 29 mins ago
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Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 29 mins ago
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General Manager - Secure Destruction Recycling Facility
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Ancaster, ON
- Full-time
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BMO

Customer Service Representative

Winnipeg, MB, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/29/2026

Address:

3647 Portage Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers by handling banking transactions and inquiries, identifying their needs, and providing guidance on personal banking and credit card solutions, including digital self-service options. Support branch operations, refer customers to specialists, contribute to business and customer experience goals, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, digital confidence, basic knowledge of banking products, and the ability to collaborate, organize work, and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Selling
Customer Relationship Building
Active Listening
Problem Solving
Communication
Team Collaboration
Digital Banking Guidance
Cash Handling
Transaction Processing
Risk Management
Regulatory Compliance
Organization
Referral Generation
Financial Product Knowledge

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Customer Service
Banking Transactions
Customer Inquiries
Credit Cards
Digital Banking
Self-Service Banking
Needs-Based Conversations
Financial Solutions
Customer Referrals
Cash Reconciliation
Treasury
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Sales
Customer Experience
Social Media
Tablets
Smartphones
Online Tools
Applications

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