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Added 7 mins ago
P
PepsiCo Beverages Full-Time Sales Representative
PepsiCo
Calgary, AB
- Full-time
- Contract
As a Relief Sales Representative for PepsiCo Beverages Canada, you will be covering vacations and sick days for the Territory Sales Representatives. The goal of this entry level position is…
Added 7 mins ago
AF
Outside Sales Representative
Action Furnace
Red Deer, AB
- Full-time
Reporting to the Director of Edmonton Operations, the Outside Sales Representative will be responsible for giving world-class in-home presentations and closing sales in homes. They will…
Added 7 mins ago
D
Advisor, Business development and sales support
Desjardins
Montreal, QC
- Full-time
As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 7 mins ago
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Bilingual Leasing Portfolio Representative
Meridian OneCap Credit Corp.
Toronto, ON
- $59,800 to $65,000 CAD / year
- Contract
The Bilingual Leasing Portfolio Representative is responsible for providing straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and…
Added 22 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Canada
- Part-time
Paid training to build valuable customer service and sales skills
Added 22 mins ago
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Client Care Representative – Auto Insurance Trainee
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Prince George, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 37 mins ago
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Fort St. John, BC
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete installations of data and structured cabling systems. This role requires the ability and know-how to…
Added 37 mins ago
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Banking Advisor
National Bank of Canada
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- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 37 mins ago
LL
Sales Development Representative
Lyon Lifts Ltd
Coquitlam, BC
- Full-time
Job Description – Sales Development Representative (SDR)
Added 37 mins ago
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Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
As a Business Development Representative (Internal Distribution) you will proactively identify and qualify Advisors and Financial Planners throughout the National Bank Branch Network for…
Added 37 mins ago
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Order Desk Coordinator
Porcea Stone
Bolton, ON
- Full-time
…orders and for providing dependable administrative and customer-service support to the external sales team. The role coordinates information between customers, sales representatives, the…
Added 37 mins ago
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Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 52 mins ago
EM
Customer Service Representative - Port Hawkesbury
Enterprise Mobility
Port Hawkesbury, NS
- $20.57 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 52 mins ago
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General Labourer
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Fort McMurray, AB
- Full-time
Inventory Support: Assist the parts and sales teams with verifying equipment serial numbers.
Added 52 mins ago
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Customer Fulfillment Representative
Veolia Environnement SA
Oakville, ON
- Full-time
…Solutions team as a North American Customer Fulfillment Solutions Representative, you are the customer's first point of contact with Veolia Water Technology & Solutions. You will be working…
Added 52 mins ago
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Wealth Management Advisor
Desjardins
Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 1 hour ago
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Sales Development Representative
Let's Roam
Canada
- Contract
Sales Development Representative (SDR) / Sales Assistant
Added 1 hour ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
Our client is a locally owned, family-run service company that has been looking after businesses across Northern Alberta for over 45 years, winning against national competitors by being…
Added 1 hour ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…property-related documentation, and ensuring a high level of customer service for residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations…
Added 1 hour ago
LC
Credit Representative ( Parental leave replacement)
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
…and supporting documents. Partner with Supply Chain, Customer Service, Pricing, and Sales teams to investigate and validate customer deductions. Resolve all deductions from customer…
Added 1 hour ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
ZS
Sales Representative - Ottawa, ON
Zedcor Security Solutions
Ottawa, ON
- Full-time
Zedcor is looking to add to our existing sales organization in the Ottawa area. We are looking to hire Sales Representative. Sales Representatives are a crucial position as we continue to…
Added 1 hour ago
BS
Business Development Representative
Bulletproof Solutions Inc
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- Full-time
Your communication skills? Top-notch. You’re a pro with tools like Salesforce, Outreach, ZoomInfo, and Sales Navigator. Bonus points if you know the Microsoft tech stack.
Added 1 hour ago
PT
Technician I - Audio Visual
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Vancouver, BC
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete…
Added 1 hour ago
HR
Sales Associate - Retail
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Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
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…returned promptly. The Coat Check Attendant delivers amplified service while maintaining an orderly and secure coat check…

BMO

Customer Service Representative

Trail, BC, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Deadline:

11/29/2026

Address:

1498 Bay Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operational activities and collaborate with team members to achieve business objectives while ensuring compliance with risk and regulatory policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers with their banking needs.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Banking services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Business Banking
Regulatory Requirements

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