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Added 25 mins ago
YH
Personal Support Worker
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 25 mins ago
C
Account Representative
CDW
Toronto, ON
- Full-time
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
Added 25 mins ago
C
Marketing Coordinator
CDW
Vancouver, BC
- Full-time
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
Added 25 mins ago
C
Account Representative
CDW
Toronto, ON
- Full-time
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
Added 25 mins ago
C
Account Representative
CDW
Calgary, AB
- Full-time
Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.
Added 25 mins ago
Financial Service Representative
Money Mart
Ottawa, ON
Support branch opening and closing procedures, including completing all required paperwork accurately.
Added 25 mins ago
Financial Service Representative
Money Mart
Downsview, ON
Support branch opening and closing procedures, including completing all required paperwork accurately.
Added 25 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Support branch opening and closing procedures, including completing all required paperwork accurately.
Added 25 mins ago
CG
Pharmacist - Permanent Part-Time (2026-234)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
Knowledge of current evidence-based, best practice pharmacotherapeutics & pharmacokinetics and their application to patient-centered pharmaceutical care
Added 25 mins ago
PC
Registered Massage Therapist
Physio Collective
Burnaby, BC
- Full-time
We have some great shifts opening up at Physio Collective for an RMT looking to join a busy, established multidisciplinary clinic!
Added 40 mins ago
MP
Quality Control: Shipping / Receiving
Mastronardi Produce
Kingsville, ON
- Full-time
Added 1 hour ago
Hospitality Service Professional
SAIT
Calgary, AB
Supporting opening and closing procedures and maintaining operational readiness.
Added 1 hour ago
EM
Return Agent - Full Time - Winnipeg Airport
Enterprise Mobility
Winnipeg, MB
- Full-time
Opening available at the following branch location: 1965 WELLINGTON AVE WINNIPEG, MB R3H 1C2
Added 1 hour ago
I
Accountant
isgSearch
Vaughan, ON
- Contract
Added 1 hour ago
WF
Prepared Foods Dishwasher - Part Time
Whole Foods Market
Oakville, ON
- Part-time
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations.
Added 2 hours ago
B
Customer Service Representative
BMO
Coquitlam, BC
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 2 hours ago
CI
Senior Analyst, Data Analytics
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
This posting does not represent an immediate opening. Instead, it is used to build a talent pool of qualified candidates for anticipated future opportunities.
Added 2 hours ago
YH
Food Services Worker (Temporary Part-Time)
Yee Hong Centre For Geriatric Care
Finch, ON · Scarborough Finch
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 2 hours ago
YH
Personal Support Worker (Temporary Part Time, Mixed Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 2 hours ago
Councillor's Administrative Assistant
City of Mississauga
Mississauga, ON
The successful candidate will be considered for the duration of the Elected Official’s term of Office. The current term ends November 14, 2030. There will be an opportunity for renewal…
Added 2 hours ago
R
Manager, Operations II
RBC
Toronto, ON
- Full-time
You will also serve as the Alternate Futures Supervisor (AFS), with overall responsibility for opening new futures accounts, tier one supervision of related activity, and risk management.…
Added 2 hours ago
Shift Supervisor
Fire & Flower Inc.
Saskatoon, SK
…experience while keeping store operations running smoothly. From opening and closing procedures to maintaining accurate inventory and ensuring compliance with company standards, you’ll make…
Added 2 hours ago
BR
Director of Care
BJRC Recruiting
Toronto, ON
- Full-time
Registered Nurse (RN) with current registration in good standing with the College of Nurses of Ontario (CNO)
Added 2 hours ago
D
Dental Hygienist - Smyth Dental Centre
dentalcorp
Ottawa, ON · Smyth Dental Centre
- Full-time
Please note that this is a replacement job opening.
Added 3 hours ago
IO
Engineer, Design and Fabrication
Invest Ottawa
Ottawa, ON
- Full-time
Establish and administer machine-specific training and authorization for all users, and maintain a current register of user qualifications

BMO

Customer Service Representative

Coquitlam, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Deadline:

11/04/2026

Address:

1161 The High Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also support operational activities, manage cash transactions, and ensure compliance with regulatory and risk management policies.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Sales
Organization skills
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Business Banking
Social Media
Tablets
Smart Phones
Operational Support
Regulatory Requirements

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