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Added 14 mins ago
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Manager, Content Production & Operations
AbbVie
Montreal, QC
- Full-time
We have an opportunity for a Manager, Content Production & Operations to join AbbVie Canada's Internal Agency within Customer Excellence. Reporting to the Internal Agency Lead, this role is…
Added 14 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 14 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 14 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 14 mins ago
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Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 14 mins ago
Housekeeping Supervisor
Northland Properties
North Vancouver, BC
Added 14 mins ago
Manager, Marketing Analytics
Stripe
Toronto, ON
As Manager of the Marketing Analytics team, you will lead and develop a high-performing team of analysts that delivers rigorous analysis, strategic guidance, and trusted data products to…
Added 14 mins ago
TH
ASSOCIATE MERCHANT
The Home Depot
Canada
- Full-time
…merchant with creating and maintaining vendor relationships, marketing products, developing product line strategies, and reporting financial results. The Associate Merchant assists with…
Added 14 mins ago
W
Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
The Operations Project Manager owns delivery for Bureau's larger client accounts, from signed order through to a Perfect Install: every booth Fully Complete, on the promised date, with a…
Added 14 mins ago
S
Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market…
Added 14 mins ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
…sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology…
Added 14 mins ago
E
Organizer Growth Specialist
EventGo
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As Organizer Growth Manager, you will own how event organizers discover, join and succeed on EventGo. You will find the best organizers in our focus communities, win them over, and make…
Added 14 mins ago
MB
Construction Project Manager
MBI Brands
Markham, ON
- Full-time
The Construction Project Manager is responsible for overseeing the full life cycle of Mary Brown’s and Fat Bastard Burrito Quick Service Restaurants across Canada, under MBI Brands. This…
Added 29 mins ago
Senior Manager, Lifecycle Marketing
Toast
Canada
We are seeking a Senior Manager, Lifecycle Marketing to build, run and optimize the lifecycle programs that drive customer engagement, adoption, retention, expansion and cross-sell growth.…
Added 29 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 44 mins ago
AS
Director of Retail Operations
Adrenalin Source For Sports
Calgary, AB
- Full-time
Bring the stores to life. Guide merchandising, seasonal transitions, product launches, and promotional execution alongside our Purchasing and Marketing teams.
Added 44 mins ago
CT
Office Manager
Camp Tamarack GP
Grande Prairie, AB
- Contract
At Camp Tamarack, we believe everyone deserves the chance to experience adventure, nature and belonging. Our Office Manager keeps the details moving behind the scenes so campers, families,…
Added 44 mins ago
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Territory Retail Sales Manager
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Execute sales and marketing initiatives, new product launches, enhancing brand awareness and in-store relationships
Added 44 mins ago
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Account Manager, MedSpa
Beautifi
Vancouver, BC
- Full-time
Beautifi is seeking a motivated Account Manager to convert new prospects into active accounts, promote program adoption, and retain, grow, and continue to activate our existing partner…
Added 44 mins ago
OS
Manager, Win50 Operations
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AB · Edmonton, AB
- Full-time
Win50 provides raffle marketing and operational services to the world leading Edmonton Oilers Community Foundation 50/50 as well as other clients. The Manager, Win50 combines hands-on…
Added 44 mins ago
MR
Mill Manager
MB Recruitment Canada
North Vancouver, BC
- $185,000 to $200,000 CAD / year
- Full-time
Downstream interactions will be required with the Lion One Marketing Department in regards to concentrate shipment schedule and issues related with concentrate quality.
Added 44 mins ago
MC
Gérant de District / District Manager
Merchandising Consultants Associates
Montreal, QC
- $52,000 to $59,000 CAD / year
- Full-time
Diplôme d’études postsecondaires pertinent en administration des affaires, en gestion du commerce de détail, en marketing ou dans un domaine connexe.
Added 44 mins ago
PF
Planogram Designer
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Manager, Planogram Design, you will be responsible for partnering with Category Managers throughout the category review process to provide analysis and insights, helping to…
Added 44 mins ago
VC
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
There are clear growth paths: Senior Content Manager, Demand Generation Manager, or Marketing Operations.
Added 44 mins ago
Senior Corporate Accountant
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Vancouver, BC
…leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep…

BMO

Customer Service Representative

Deer Lake, NL, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Application Deadline:

11/10/2026

Address:

10-12 Pennell's Lane

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Serve customers at a retail bank branch by handling transactions and inquiries, identifying banking and credit card needs, and providing suitable guidance or referrals. Support branch operations, manage cash, promote digital banking options, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should demonstrate customer focus, interpersonal and communication skills, basic knowledge of banking products, confidence with digital tools, and the ability to collaborate and solve problems.

Skills

Customer Service
Personal Banking
Needs-Based Sales
Customer Relationship Building
Active Listening
Problem Solving
Digital Banking Guidance
Cash Handling
Transaction Processing
Risk Management
Regulatory Compliance
Communication
Organization
Team Collaboration
Referral Generation
Financial Product Knowledge

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Credit Cards
Customer Service
Needs-Based Conversations
Financial Solutions
Customer Referrals
Digital Banking
Self-Service Banking
Cash Transactions
Cash Reconciliation
Branch Operations
Inventory Management
Customer Applications
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Marketing Promotions
Social Media
Tablets
Smartphones
Online Tools
Team Collaboration

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