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Added 1 min ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
…support from the Professional Practice Leader and/or Research, Education and Practice Coordinator, the position supports the interdisciplinary program/team, which is under the direction of…
Added 1 min ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
The Manager, Fund Development & Engagement, will lead the development and execution of a comprehensive fundraising strategy that grows and diversifies revenue with a first focus on our…
Added 1 min ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
Post-secondary education in business, hospitality, human resources, or related fields is an asset. Previous spa industry experience would be considered an asset. We value strong leadership…
Added 1 min ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Parksville, BC
- Full-time
…professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation and life…
Added 16 mins ago
F
Supervisor, Material Management
Fluor
Vancouver, BC
- Full-time
This position serves as a Project Material Manager on small Engineering, Procurement, Fabrication, and Construction (EPFC) projects or may serve as a regional lead for non-project…
Added 16 mins ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project Controls Team in the Regional…
Added 16 mins ago
F
Principal Process Engineer - Power Projects
Fluor
Calgary, AB
- Full-time
Added 16 mins ago
V
Anlst II, IT
Vale
Canada
- Full-time
You will report to the Manager Transition to Run and End User Training and collaborate with cross-functional teams including business stakeholders, and external vendors.
Added 16 mins ago
MC
Machine Room Manager
Mercer Celgar
Castlegar, BC
- Full-time
Reporting to the Manufacturing Manager, the Machine Room Manager is accountable for departmental and team performance, including the operation and optimization of our two Kraft pulp…
Added 16 mins ago
Q
FY27 Intern - Display IP FPGA Emulation Intern - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 30 mins ago
NS
Pharmacist - Seniors Care
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
The Pharmacist works under the supervision of the Manager of Seniors, Western Zone in collaboration with the Clinical Pharmacy Manager at YRH and acts as a member of the interdisciplinary…
Added 30 mins ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…
Added 30 mins ago
AT
Terminal Manager - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: ThePM Terminal Operations Manager is responsible for overseeing the nightly operations of the Moncton Terminal to ensure the efficient movement of equipment and freight.…
Added 30 mins ago
IH
Coordinator | Central Functions
Interior Health Authority
Sparwood, BC
- Full-time
…any identified hazards, unsafe conditions or incidents to the manager or supervisor…
Added 30 mins ago
AC
Reward and Equity - Manager
ACCA Careers
Calgary, AB
- Full-time
We’re looking for a Manager, Global Equity & Reward to help deliver innovative equity compensation solutions for multinational clients. In this role, you’ll manage projects across the full…
Added 30 mins ago
NS
Clinical Therapist - Mental Health & Addictions
Nova Scotia Health Authority
Port Hawkesbury, NS
- Full-time
Reporting to the Manager, Adult Outpatient - Mental Health & Addictions, the Clinical Therapist, as a member of a multi-disciplinary team, is responsible for the delivery of time-limited,…
Added 30 mins ago
NS
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 30 mins ago
NS
Short Order Cook - Nutrition and Food Services
Nova Scotia Health Authority
Victoria Vale, NS
- Full-time
Under the direction of the Manager, the Short Order Cook is responsible for the preparation and cooking of food as required for the patient/client menu. The Short Order Cook follows…
Added 30 mins ago
NS
Care Team Assistant - Acute Medical Unit
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
Reporting to the Health Services Manager and working under the supervision or direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on…
Added 30 mins ago
NS
Care Team Assistant - Acute Medical Unit
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
Reporting to the Health Services Manager and working under the supervision or direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on…
Added 31 mins ago
Human Resource Manager
Enzo
Caledon, ON · Toronto, ON
What You'll Do as a Manager of Human Resources:
Added 31 mins ago
F
Video Lead
Foundation
Remote, Canada
- $88,000 to $110,000 CAD / year
- Full-time
- Remote
Your team. You manage and develop the video specialists who aren't yet placed in pods. The resource manager staffs them across pods. As video demand grows, they move into pods and stay on…
Added 45 mins ago
RO
Food & Beverage Receiver
Resorts of the Canadian Rockies
Golden, BC
- Full-time
Track and account for all invoices and shipping receipts and work with F&B Manager to communicate with suppliers when needed
Added 45 mins ago
RC
Server
Retirement Concepts
Victoria, BC
- $23.89 to $25.54 CAD / hour
- Temporary
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
Added 45 mins ago
RC
Recreation Aide
Retirement Concepts
White Rock, BC
- $31.64 CAD / hour
- Temporary
The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation Manager or designate. This role assists in planning, implementing and evaluating activity programs to meet the…

BMO

Customer Service Representative

Deer Lake, NL, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Application Deadline:

11/05/2026

Address:

10-12 Pennell's Lane

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs and providing financial advice while handling daily banking transactions. They also support operational activities and collaborate with branch partners to achieve business objectives and improve the overall customer experience.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Interpersonal skills
Problem solving
Digital literacy
Communication skills
Organization skills
Collaboration
Risk management
Compliance
Relationship building
Active listening
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Handling
Risk Management
Compliance
Sales
Digital Banking
Referrals
Inventory Management
Treasury
Banking Products
Credit Cards
Regulatory Requirements
Money Laundering Prevention
Relationship Management
Branch Operations

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