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Added 2 mins ago
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Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 mins ago
NA
HR Data and Process Analyst, People Services Delivery
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…through data analysis, process improvement, reporting, testing, training, and change management. Working closely with HR, ITS, and other stakeholders, you will play a critical role in…
Added 2 mins ago
TC
Service Advisor
Toromont Cat
Sudbury, ON
- Full-time
…with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor…
Added 2 mins ago
TC
Service Advisor - Mining
Toromont Cat
Sudbury, ON
- Full-time
…with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor…
Added 2 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all…
Added 2 mins ago
H
SAM Planner
Halifax
Goffs, NS
- Full-time
Reporting to the Manager, Airport Facilities the SAM Planner will be responsible for implementing and maintaining the Maximo computerized Maintenance Planning System at HIAA. This position…
Added 2 mins ago
A
Operations and Maintenance Integration Specialist
AtkinsRéalis
Calgary, AB
- Full-time
The Operations and Maintenance (O&M) Integration Specialist is responsible for supporting the development and implementation of asset management, operational readiness, maintenance…
Added 2 mins ago
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Director, Light Rail Transit (LRT)
AECOM
Mississauga, ON
- Full-time
…procurement, engineering, construction, commissioning, and transfer to Operations using an Alternative Finance and Procurement (AFP) delivery model. The role oversees technical and design…
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
London, ON · Fanshawe East, London, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 3 mins ago
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Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
…Captain, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business…
Added 3 mins ago
AI
Scale and Transportation Clerk
American Iron and Metal
Baie-Comeau, QC
- Full-time
Training provided on equipment and recycling operations;
Added 3 mins ago
AI
Scale Clerk
American Iron and Metal
Val-d'Or, QC
- Full-time
Training provided on equipment and recycling operations;
Added 3 mins ago
PV
Part Time Sales Associate (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 3 mins ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
This role owns how Kinaxis prices, packages and sells operations orchestration, and works inside the product closely enough to make those calls from first-hand knowledge of how it is built…
Added 17 mins ago
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Management Trainee
Enterprise
Prince Albert, SK
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 17 mins ago
LH
Corporate Controller
Landmark Homes
AB · Edmonton, AB
- Full-time
…with a strong day-to-day working relationship with the General Manager of ACQBuilt and the leadership teams of the operating companies. Initial responsibilities prioritize ACQBuilt while…
Added 17 mins ago
SP
Health and Safety Coordinator / Coordonnateur(trice) santé et sécurité [JH-15195]
Shirley Parsons
Montreal, QC
- $90,000 to $100,000 CAD / year
- Full-time
A leading industrial manufacturing organization is seeking a Health and Safety Coordinator to support operations at its Montreal refinery. Reporting to the Health and Safety Manager, the…
Added 17 mins ago
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Department Sales Manager, Hardgoods
Sporting Life
Laval, QC
- Full-time
Acting as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
Added 17 mins ago
MB
Manager, Digital App & Loyalty
MBI Brands
Markham, ON
- Full-time
Job Title: Manager, Digital App & Loyalty, MBIB
Added 17 mins ago
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Manager, Insurance & Risk Services
City of Burlington
Burlington, ON
- $114,971 to $143,713 CAD / year
- Full-time
Reporting to the Deputy City Solicitor, the Manager, Insurance and Risk Services leads the City’s insurance and risk management programs to protect municipal assets and reduce liability…
Added 17 mins ago
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Senior Executive, Technology Strategy and Transformation
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Toronto, ON
- Full-time
Minimum 5+ years in a senior IT leadership role, such as IT Manager or above, with demonstrated responsibility for technology strategy, operations, or transformation.
Added 17 mins ago
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Construction Coordinator
Contract Professionals Canada Inc.
Markham, ON
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Support the Construction Project Manager in addressing technical questions or problems that arise during construction, and facilitate correct interpretation of design specifications,…
Added 17 mins ago
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Account Manager
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- Full-time
Our four core values of innovation, integrity, community, and environment drive our daily operations and long-term strategic goals. Through these values, we work closely with our clients to…
Added 18 mins ago
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Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 18 mins ago
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Assistant Department Manager I, Deli
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Lloydminster Co-op Marketplace Deli is currently recruiting for an Assistant Deli Manager.

BMO

Customer Service Representative

Wemindji, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/20/2026

Address:

37 Maquatua Road

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Sales
Risk management
Compliance
Teamwork
Organization
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management Framework
Regulatory Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Inventory Management
Banking Transactions
Personal Banking
Credit Cards
Service Level Agreements
Market Trends

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