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Added 4 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $32 CAD / hour
- Full-time
…help people build strength and support long-term health. Our group owns and operates three successful studios in Oakville, Milton, and Waterloo, and we're looking for experienced, positive,…
Added 4 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Waterloo, ON
- $25 to $32 CAD / hour
- Full-time
…help people build strength and support long-term health. Our group owns and operates three successful studios in Oakville, Milton, and Waterloo, and we're looking for experienced, positive,…
Added 4 mins ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Oakville, ON
- $25 to $32 CAD / hour
- Full-time
…help people build strength and support long-term health. Our group owns and operates three successful studios in Oakville, Milton, and Waterloo, and we're looking for experienced, positive,…
Added 4 mins ago
SE
Service Assistant
SMS Equipment Inc.
Elkford, BC
- Full-time
…represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits…
Added 4 mins ago
CH
Rehabilitation Assistant
CBI Health
Markham, ON
- Part-time
Exceptional interpersonal and customer service skills
Added 4 mins ago
Financial Service Representative
Money Mart
Windsor, ON
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…
Added 4 mins ago
Financial Service Representative
Money Mart
Surrey, BC
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Added 4 mins ago
Payroll Tax Specialist - Canada
Vensure Employer Solutions
Westmount, QC
Provide the highest level of customer service and support to clients through the assistance and resolution of payroll tax issues, questions or requests.
Added 19 mins ago
V|
Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role…
Added 19 mins ago
CA
Claims Representative II, Special Lines
Co-operators Assurance et services financiers
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- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Claims Representative II, Special Lines
Co-operators Assurance et services financiers
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- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Parts Driver - Crosstown Chrysler Dodge Jeep Ram
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AB · Edmonton, AB
- $18 to $22 CAD / hour
- Other
…This position typically requires strong organizational and customer service skills, as well as a good knowledge of automotive parts and their…
Added 19 mins ago
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Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
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Added 19 mins ago
IS
Service Coordinator/ Coordonnateur(trice) De Service
InVision Staffing Services Inc.
Laval, QC
- $65,000 to $80,000 CAD / year
- Full-time
…actuellement à la recherche d’un(e) coordonnateur(trice) de service pour se joindre à son équipe en pleine…
Added 19 mins ago
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Claims Representative II, Special Lines
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Moncton, NB
- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Installation Manager
Valiant TMS
Windsor, ON
- Full-time
…automation projects. If you excel at coordinating teams, managing customer expectations, driving project execution, and ensuring safe, high-quality installations, we’d love to hear from…
Added 19 mins ago
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Claims Representative II, Special Lines
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Mississauga, ON
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…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 19 mins ago
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Claims Representative II, Special Lines
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- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Claims Representative II, Special Lines
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- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
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Claims Representative II, Special Lines
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…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…
Added 19 mins ago
A
Service Manager
AutoCanada
Maple Ridge, BC
- $120,000 to $150,000 CAD / year
- Other
You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are…
Added 19 mins ago
NP
Customer Service Representative
NFI Parts Inc
Winnipeg, MB
- Full-time
The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical…
Added 19 mins ago
BA
General Manager (Langley)
Boyd Autobody & Glass
Surrey, BC
- Full-time
…every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to…
Added 19 mins ago
CA
Claims Representative II, Special Lines
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
…farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric…

BMO

Customer Service Representative

Granby, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/23/2026

Address:

399 rue Principale

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also handle operational tasks such as cash management, transaction processing, and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Collaboration
Risk management
Regulatory compliance
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Customer Experience
Cash Handling
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Operational Support

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