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Added 1 min ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Milton, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 1 min ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Waterloo, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 1 min ago
OF
Senior Membership Sales Associate
Orangetheory Fitness 10018
Oakville, ON
- $25 to $32 CAD / hour
- Full-time
You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the…
Added 1 min ago
R
Credit Risk Analyst
Relay
Remote, Canada
- Full-time
- Remote
You work well with sales. You can explain a decline or a smaller limit without losing the relationship.
Added 16 mins ago
AE
Manager, Public Affairs
Agnico Eagle Mines Limited
NU · Nunavut, Canada
- Full-time
Reporting to the Director, Projects, and Nunavut Affairs, you will be a member of the Community Relations department and collaborate with other departments of the division. You will lead…
Added 16 mins ago
DI
Research Supply Manager
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Research Supply Manager runs the sourcing of external sample and fieldwork for Dig’s projects, and is accountable for the cost and margin outcome of those decisions on each project. The…
Added 16 mins ago
Z
Tax, Accounting and Business Advisory Manager
Zeifmans
Toronto, ON · North York, ON
- Full-time
As a trusted advisor and relationship manager, this candidate would lead a high-performing team, build strong client relationships and become a valued resource whom clients seek out when…
Added 16 mins ago
B
Developing Investment Advisor, BMO Nesbitt Burns
BMO
Toronto, ON · FCP
- Full-time
Certified Financial Planner (CFP) or Chartered Investment Manager (CIM) designation is an asset .
Added 16 mins ago
B
Investment Advisor, BMO Nesbitt Burns
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 16 mins ago
B
Customer Service Representative
BMO
Granby, QC
- Part-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 16 mins ago
Insurance Advisor, Auto (Victoria Square, Regina)
Talent Acquisition Team at Westland Insurance. Text reply only.
Regina, SK
You're a master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 16 mins ago
AB
Product Manager – Marketing & Product
Alberta Blue Cross
AB · Hybrid
- Full-time
As a key member of our product management team, you will own and optimize one or more products within our portfolio. This role is focused on execution - turning product strategies into…
Added 31 mins ago
JS
Business Development Manager
JFE Shoji Power Canada Inc.
Burlington, ON
- $115,000 to $130,000 CAD / year
- Full-time
…safety. We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare principles,…
Added 45 mins ago
R
Credit Risk Analyst
Relay
Toronto, ON
- Full-time
You work well with sales. You can explain a decline or a smaller limit without losing the relationship.
Added 46 mins ago
W
Manager - Sales - Communications & Security Solutions
Wesco
Calgary, AB
- Full-time
As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will…
Added 46 mins ago
V
Director, Professional Consulting Services
Visa
Toronto, ON
- Full-time
The Consulting Director will be a key member of Visa Consulting and Analytics (VCA), a team within Visa Advisory Services that drives tangible, impactful and financial results for Visa’s…
Added 1 hour ago
AC
Stakeholder Engagement Specialist
Alberta Construction Safety Association
AB · Edmonton, AB
- $86,000 CAD / year
- Full-time
Reporting to the Engagement Program Manager, you will lead approved engagement activities, facilitate meaningful participation and translate stakeholder feedback into actionable insights.
Added 1 hour ago
MC
Member Services Representative - Part Time (Ridley)
Meridian Credit Union
St. Catharines, ON
- $45,000 to $49,000 CAD / year
- Part-time
Participates and leads branch activities in support of expanding the Member relationship and growing share of wallet including our Digital Ambassador Program
Added 1 hour ago
HR
Resource Nurse, 13 East Acute Medicine
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Humber River Health, Wilson SiteLabour Group: ONAReporting Relationship: Manager, 13 East Acute Medicine UnitHourly Rate: $45.49 -…
Added 1 hour ago
SB
Field Marketing Coordinator Intern - Peterborough
Stanley Black & Decker, Inc.
Peterborough, ON · ON
- Full-time
…Peterborough region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such…
Added 1 hour ago
SB
Field Marketing Coordinator Intern - Barrie
Stanley Black & Decker, Inc.
Barrie, ON · ON
- Full-time
…in the Barrie region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 1 hour ago
MM
Manager, District Sales - DSM
Mitsubishi Motor Sales of Canada, Inc.
ON · Ontario, Canada
- $90,000 to $105,000 CAD / year
- Full-time
MMSCAN does not utilize AI to review or assess applicants. All screening is conducted internally by a member of the HR team and/or the hiring manager.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Richmond, BC
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Richmond, BC
- Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 1 hour ago
T
Wealth Operations Analyst I
TD
Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…

BMO

Customer Service Representative

Granby, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/23/2026

Address:

399 rue Principale

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also handle operational tasks such as cash management, transaction processing, and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Collaboration
Risk management
Regulatory compliance
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Customer Experience
Cash Handling
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Products
Credit Cards
Personal Banking
Operational Support

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