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Added 7 mins ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Regina, SK
- $17.92 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 7 mins ago
Sr. Operations Manager
Amazon
St. Thomas, ON
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their…
Added 7 mins ago
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Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
Research technical accounting matters as required by the manager
Added 7 mins ago
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Client Advisor
RBC
Stonewall, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 7 mins ago
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Director, Corporate Client Group
RBC
Kingston, ON · Ottawa, ON
- Full-time
…revenue between $25MM and $100MM. As a professional relationship manager with strong business development skills and advanced financial acumen, you are responsible for new client…
Added 7 mins ago
HI
Portfolio Manager - US Systematic Equities
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have a new opportunity for a Portfolio Manager to join our Portfolio Management team, with a primary focus on U.S equity strategies. Reporting to the Co-CIO, this individual will play a…
Added 7 mins ago
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Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 7 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 8 mins ago
EB
Intern, Stress Testing, Risk Management
EQ Bank
Toronto, ON
- Full-time
Assisting in coordination with key stakeholders, including Finance, Treasury, Credit Risk Stress Testing, and Business Units (Personal and Commercial) in completing enterprise programs.
Added 8 mins ago
AH
Program Manager, Operations and Network Administration - Alberta Care-First Network
Arthur Health Corporation
AB · Alberta, Canada
- Full-time
Help launch and grow the Alberta Care-First Network (ACFN). As Program Manager, Operations and Network Administration, you will lead launch readiness and day-to-day operations for a network…
Added 8 mins ago
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Banking Social Media Coordinator - Organic & Paid Content
BeachHead
Toronto, ON
- $41.83 to $50.2 CAD / hour
- Contract
Proficiency with Meta Business Manager and LinkedIn Campaign Manager.
Added 8 mins ago
IC
Anti-Money Laundering Manager
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70 to $82 CAD / hour
- Contract
Bachelor’s degree in law, Finance, Risk Management, or a related field.
Added 8 mins ago
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Manager, Business Finance, to join our IT Planning & Business Partnership
Hays
Toronto, ON
- Full-time
We are currently seeking a Manager, Business Finance, to join our IT Planning & Business Partnership team in Toronto, ON/St. John's NL.
Added 8 mins ago
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Vice President of Operations
Northern911
Sudbury, ON · Greater Sudbury, ON
- Full-time
Build the operating budget and staffing plan with Finance and People & Culture, and find new ways to improve efficiency, productivity, and profitability that strengthen service quality and…
Added 8 mins ago
E
Technical Product Manager
Embold
Calgary, AB
- Full-time
Your users sit down the hall. Campaign managers, creator managers, and finance run programs on this product daily, so you will see what works and what doesn’t without waiting for a survey.…
Added 22 mins ago
PC
Natural Gas Scheduler
PETRONAS Canada
Calgary, AB
- Full-time
As a valuable member of our small, high-performing team, you will report directly to the Manager, Marketing and play a pivotal role in the scheduling of natural gas through various…
Added 22 mins ago
SG
Communication & Events Coordinator
Segal GCSE LLP
Toronto, ON
- $50,000 to $60,000 CAD / year
…events and thought-leadership programs. Working with the Senior Manager, Marketing & Communications and the firm’s external creative agency, this role helps the firm speak with one…
Added 22 mins ago
General Manager
Northland Properties
Castlegar, BC
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve…
Added 22 mins ago
Finance - Senior Financial Accountant
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
The Senior Financial Accountant (SFA) is a pivotal role in Financial Services. Reporting to the Manager, Finance, the SFA ensures the accuracy and integrity of the organization’s financial…
Added 22 mins ago
T
Branch Manager II - Gander
TD
Gander, NL
- Full-time
…adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around…
Added 22 mins ago
T
Short Term Assignment - Branch Manager I
TD
Meaford, ON
- Full-time
…adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around…
Added 22 mins ago
SL
Senior Associate, Global Investment Portfolio Reporting & Analysis - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Post-secondary education in an Accounting or Finance discipline.
Added 22 mins ago
SM
Senior Associate, Global Investment Portfolio Reporting & Analysis - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Post-secondary education in an Accounting or Finance discipline.
Added 22 mins ago
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Senior Manager, ERP Advisory & Business Transformation
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking an experienced Senior Manager to join our ERP Advisory practice, specializing in helping private enterprise organizations modernize their finance and back-office operations…
Added 23 mins ago
TA
Associate Investment Advisor
Thorek/Scott and Partners
Toronto, ON
- Full-time
Our Client is an established independent boutique investment manager serving high-net-worth individuals, families, foundations and institutions. The firm combines disciplined investment…

BMO

Customer Service Representative

Timmins, ON, Canada

$35,500.00 - $50,500.00 · Full-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/29/2026

Address:

27 Pine Street South

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication
Collaboration
Risk management
Compliance
Sales
Inventory management
Relationship building
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Transactions
Relationship Management
Financial Advice
Operational Support

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