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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Financial-services or another highly regulated industry experience is particularly relevant to the role.
Added 3 mins ago
Plumber
Right Time Group of Companies
Nanaimo, BC
We want our Plumbers to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.
Added 3 mins ago
Technical Account Manager Prin
Dayforce
Canada
…rapidly growing SaaS product, the Principal Technical Account Manager (TAM) delivers premium, high-touch account management services to a portfolio of high-value, complex accounts. In this…
Added 3 mins ago
SG
Communication & Events Coordinator
Segal GCSE LLP
Toronto, ON
- $50,000 to $60,000 CAD / year
Industry: Professional Services (Audit, Tax, Advisory)
Added 3 mins ago
Finance - Senior Financial Accountant
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
The Senior Financial Accountant (SFA) is a pivotal role in Financial Services. Reporting to the Manager, Finance, the SFA ensures the accuracy and integrity of the organization’s financial…
Added 3 mins ago
AG
Senior Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
The role of the Senior Campaign Manager is responsible for the overall account performance and execution, as well as mentoring and training junior employees. Their goal is to provide best…
Added 3 mins ago
W
(CAN) Food Lead Department Manager
Walmart
Dryden, ON
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving…
Added 3 mins ago
S
Case Manager - Independent Living
Simaril
Winnipeg, MB
- Full-time
The Independent Living Case Manager is responsible for managing an assigned caseload to ensure team members provide appropriate and consistent support to individuals living independently in…
Added 3 mins ago
KC
Medical Secretary, Weller Clinic
Kingston Community Health Centres
Kingston, ON
- Contract
…care team by directing clients and participants to appropriate services and by maintaining all systems that support health care…
Added 3 mins ago
M
Primary Care Paramedic
Medavie
Saddle Lake 125, AB · AB Saddlelake
- Full-time
Medavie Health Services West (MHSW) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EMS Services in Northeast Alberta, an integrated,…
Added 3 mins ago
K
Senior Manager, ERP Advisory & Business Transformation
KPMG
ON · Toronto, Ontario
- Full-time
10 to 15+ years of consulting and business transformation experience, including experience at a leading consulting or professional services firm.
Added 3 mins ago
NS
Senior Business Analyst
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Senior Business Analyst to join our team. Reporting to the Manager, Tech PMO Strategy, you will be accountable for leading the overall business analysis approach and…
Added 3 mins ago
SG
National Account Performance & Compliance Manager
Schindler Group
Toronto, ON
- Full-time
The National Accounts Operations & Performance Manager is responsible for supporting the execution, performance, and ongoing success of National and Key Account programs. This role works…
Added 3 mins ago
OA
Regular Full-Time Supervisor, Cemetery Operations, City of Oshawa
Ontario Association of Cemetery and Funeral Professionals (OACFP)
Oshawa, ON
- Full-time
Reporting to the Manager, Waste, Parking & Cemetery Services or designate, this position is responsible for the on-site supervision, coordination and administration of cemetery programs and…
Added 3 mins ago
PS
Financial Controller
Professional Staffing
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
- SME / Agency Agility: Prior experience within project-based, owner-managed, agency, marketing/events, or high-growth professional services environments. Comfortable navigating incomplete…
Added 18 mins ago
PS
Regional Manager, Ontario
Public Service Alliance of Canada (PSAC)
Toronto, ON
- Full-time
Under the general guidance of the Associate Director, the Regional Manager will be responsible for the management, orientation of Staff, and applicable administration of Regional PSAC…
Added 18 mins ago
Operations & Administrative Coordinator
Okanagan College
Kelowna, BC
Collaborates and consults with Financial Services to prepare the annual portfolio planning and budget submission.
Added 18 mins ago
CC
Finance Manager
Context Creative
Toronto, ON
- Full-time
Context Creative is a purpose-driven communications and design agency trusted by clients providing vital public services. We make meaningful connections to solve complex communications and…
Added 18 mins ago
B
Mortgage Specialist
BMO
Calgary, AB
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 18 mins ago
B
Customer Service Representative
BMO
Timmins, ON
- Full-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 18 mins ago
AL
Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services…
Added 18 mins ago
WP
Accounts Payable & Payroll Clerk
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Accounting Manager and working closely with the Event Analyst, Business Services, and department managers, this position helps ensure the accuracy of financial information,…
Added 18 mins ago
A
Project Manager
AtkinsRéalis
Fort St. John, BC
- Full-time
…teams in Canada and we are seeking an Environmental Project Manager to join our Fort St. John team. This position is office/hybrid/or remote work based, focused on projects locally in…
Added 18 mins ago
A
Intermediate Environmental Scientist
AtkinsRéalis
Fort St. John, BC
- Full-time
Communication with on-site personnel and Project Manager.
Added 18 mins ago
NN
Bilingual Customer Service Representative
Niterra North America, Inc.
Niagara-on-the-Lake, ON
- $50,000 to $60,000 CAD / year
- Full-time
…traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable…
Added 18 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…

BMO

Customer Service Representative

Timmins, ON, Canada

$35,500.00 - $50,500.00 · Full-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/29/2026

Address:

27 Pine Street South

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support branch operations, manage cash, and collaborate with team members to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Needs-based conversation
Cash management
Digital literacy
Problem solving
Interpersonal skills
Communication
Collaboration
Risk management
Compliance
Sales
Inventory management
Relationship building
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Transactions
Relationship Management
Financial Advice
Operational Support

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