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Added 5 mins ago
BC
Project Coordinator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Full-time
Proven commitment to providing and maintaining the highest level of customer service.
Added 5 mins ago
B&
Repair and Maintenance Coordinator
Black & McDonald Limited
Mississauga, ON
- Full-time
Must have a strong knowledge of building electrical, mechanical, HVAC and building structural systems
Added 5 mins ago
KP
Front-End Development for Interactive Applications (FDIT) Instructor - Competition ID: 4877
Kwantlen Polytechnic University
Richmond, BC
- Part-time
Employee Group: Faculty (Kwantlen Faculty Association)
Added 5 mins ago
SS
Copy Of Electrical Field Technologist
Sunbelt Solomon
Calgary, AB
- Full-time
Must have a valid drivers license
Added 5 mins ago
L
Project Lead, Construction (Hybrid- Toronto, ON)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 5 mins ago
Room Attendant/Guest Service Agent
Northland Properties
Mcbride, BC
Must have time-management skills
Added 5 mins ago
Guest Service Manager
Northland Properties
Oakville, ON
We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work…
Added 5 mins ago
Housekeeping Room Attendant
Northland Properties
Edmonton, AB
Must have time-management skills
Added 5 mins ago
CH
Maintenance Technician
Calgary Heritage Housing
Calgary, AB
- Full-time
Are you an experienced Maintenance Technician who values good customer service and enjoys helping others? Do you enjoy troubleshooting maintenance issues, working independently and taking…
Added 5 mins ago
X
Territory Manager
Xradar
Calgary, AB
- Full-time
Strong customer service and communication skills, with the ability to build professional relationships. Exceptional interpersonal skills: your ability to communicate to all levels of an…
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Inside Sales Representative
Sonepar
London, ON
Handle incoming and outgoing customer calls in a professional manner
Added 5 mins ago
Automation Specialist
Sonepar
Windsor, ON
The Automation Specialist is an outside technical sales professional responsible for accelerating profitable growth across Electrozad’s automation portfolio. Technical capability is the…
Added 5 mins ago
C
Client Onboarding Manager
Citi
Toronto, ON · Mississauga, ON
- Full-time
Project Management certification such as PMP, CAPM, or PRINCE2, or equivalent professional qualification.
Added 5 mins ago
C
Financial Services Representative
CIBC
Lower Sackville, NS · NS-Lower Sackville
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 5 mins ago
C
Financial Services Representative II
CIBC
Arborg, MB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 5 mins ago
CF
Business Processing Associate (6 Months Contract)
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 20 mins ago
GW
Office Services & Facilities Clerk
Gowling WLG
Montreal, QC
- Full-time
Ability to communicate effectively with other Firm members, with the aptitude to take care of clients’ needs in a professional and courteous manner
Added 20 mins ago
B
Customer Service Representative
BMO
Vernon, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 20 mins ago
EV
Animal Care Attendant, Surgery Liaison
Ethos Veterinary Health
Mississauga, ON
- $18 to $21 CAD / hour
- Full-time
Continuing education and professional development opportunities
Added 20 mins ago
M
Co-op Accountant, Assurance and Accounting (May2027)
MNP
Walkerton, ON
- Full-time
…with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources,…
Added 35 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
…are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our…
Added 35 mins ago
DB
Shipping and Receiving Clerk
Doman Building Materials Group
Dartmouth, NS
- Full-time
Must have own steel-toed boots
Added 35 mins ago
BC
Business Analyst (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
Must have demonstrated facilitation, coordination, and initiation skills
Added 35 mins ago
TM
Sales Representative (Inside Sales)
The ML Group
Toronto, ON
- Full-time
ML Group is seeking a motivated and customer-focused Sales Representative to support the growth of our ready-mix concrete business throughout the GTA. This position serves as the primary…
Added 35 mins ago
CI
Student Intern, Automation Support / Development Engineering
Celestica International LP
Newmarket, ON
- $23 to $30 CAD / hour
…manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in Toronto, Canada, we bring together over 33,000 employees across more…

BMO

Customer Service Representative

Vernon, BC, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Application Deadline:

11/29/2026

Address:

2806 32nd Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Sales
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Team collaboration
Organization skills
Referral management
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Operational Support
Banking Regulations
Personal Banking
Credit Card Services
Business Banking

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Work requirements

Jobs in Canada