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Added 2 mins ago
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Credit Controller
ELIS
ON · Durham, ON
- Full-time
Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a…
Added 2 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 2 mins ago
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Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a full-time, hybrid position, working in our Toronto office three days per week
Added 3 mins ago
OC
Manager, Strategic Sourcing
Ottawa Community Housing Corporation (OCH)
Ottawa, ON · Greater Ottawa Metropolitan Area
- $105,573.07 to $132,027.01 CAD / year
- Full-time
OCH is currently seeking a dedicated Manager, Strategic Sourcing, to lead the strategic management of sourcing and procurement activities that support new development initiatives, while…
Added 3 mins ago
NS
Progam Manager
North Shore Disability Resource Centre
Vancouver, BC
- Full-time
Reporting to the Director of Community Inclusion, the Program Manager is responsible for ensuring high-quality, person-centered services for adults with complex disabilities living in…
Added 3 mins ago
IR
Senior Commercial Insurance Account Manager
Impact Recruitment
Calgary, AB
- Full-time
Must have Level 2 license, RIBO is an asset
Added 3 mins ago
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Project Lead, Construction (Hybrid- Toronto, ON)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
…Canadians through accessible, accurate, and innovative diagnostic…
Added 3 mins ago
Room Attendant/Guest Service Agent
Northland Properties
Mcbride, BC
Must have time-management skills
Added 3 mins ago
QA & Automation Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 mins ago
Education and Training Coordinator
Tungasuvvingat Inuit
Ottawa, ON
Reporting to the Manager of Kamatsiarniq Initiatives, the Education and Training Coordinator is responsible for the successful implementation of Cultural Sensitivity Training and…
Added 3 mins ago
Coordinator
Lookout Housing and Health Society
Vancouver, BC
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
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Territory Manager
Xradar
Calgary, AB
- Full-time
Xradar Alberta is hiring for the position of Territory Manager to join our Calgary team! The Territory Manager will support the growth of our service operations in Alberta, with operations…
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Customer Experience Associate
TD
Trail, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
Added 3 mins ago
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Customer Experience Associate - Laird & Canora (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 3 mins ago
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Associate Planner - Timmins
TD
Timmins, ON · Kapuskasing, ON
- Full-time
3–5 years of experience in banking, financial services, or a client‑facing sales role preferred
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Added 3 mins ago
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Senior Manager, Credit Management
TD
Stratford, ON
- Full-time
Added 3 mins ago
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Client Onboarding Manager
Citi
Toronto, ON · Mississauga, ON
- Full-time
Experience gathering, reviewing, or coordinating client documentation in banking, financial services, legal, consulting, accounting, insurance, or other regulated industries.
Added 18 mins ago
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Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time
Added 18 mins ago
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Manager, CWM Analytics, GWM - Toronto/Ottawa
Scotia Wealth Management
Toronto, ON
- Full-time
The Manager, Analytics is responsible for leading a high-performing team of analytics professionals to deliver actionable insights that drive business strategy and performance across…
Added 18 mins ago
CT
Anti-Money Laundering Program Manager
Canadian Tire Corporation
Oakville, ON
- Full-time
Experience in financial services, risk, compliance, fraud, AML, or another regulated environment is an asset. Deep AML expertise is not required.
Added 18 mins ago
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Financial Analyst, Financial Planning and Analysis (CT Retail & Corporate Functions OPEX)
Canadian Tire Corporation
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
The Canadian Tire Finance team plays a key role in helping us stay competitive in the ever-changing retail environment by providing accurate, timely, and high-quality financial planning &…
Added 18 mins ago
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Financial Services Manager - OpenRoad Lexus Port Moody
OpenRoad Auto Group
Port Moody, BC
- Full-time
Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager.
Added 18 mins ago
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Senior Data Engineer
BMO
Toronto, ON · SCC
- Full-time
Hybrid (minimum 2 days per week in office)

BMO

Customer Service Representative

Vernon, BC, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Application Deadline:

11/29/2026

Address:

2806 32nd Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Sales
Interpersonal skills
Problem solving
Digital literacy
Communication
Risk management
Compliance
Team collaboration
Organization skills
Referral management
Transaction processing

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Operational Support
Banking Regulations
Personal Banking
Credit Card Services
Business Banking

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Work requirements

Jobs in Canada