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Added 12 mins ago
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Solution Engineer
Siemens Healthineers
Ottawa, ON · YOW B
- Full-time
Under the supervision of the Manager, Mechanical Process Engineering; the Solution Engineer is responsible for developing and executing process improvements and for generating and…
Added 12 mins ago
TS
Assistant Store Manager
The Salvation Army Canada and Bermuda Territory
Toronto, ON · East York Thrift Store
- Full-time
Support the Store manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Added 12 mins ago
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General Manager, Food & Nutrition Services | Seniors' Living & Long-Term Care (81357001)
Sodexo Canada Ltd
Scarborough Bluffs Park, ON · Scarborough, Ontario
- Full-time
Canadian Society of Nutrition Management (CSNM) Certification is required
Added 12 mins ago
Senior HR Advisor
ISL Engineering & Landservices
Edmonton, AB
Collaboration: Our HR team works closely together and with leaders, Payroll, IT and other corporate services teams to ensure work moves effectively across the organization.
Added 12 mins ago
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Customer Service Representative
BMO
Sydney, NS
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 12 mins ago
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Data Analyst, Winter 2027 (Co-o/Internship) - 8 months
BMO
Toronto, ON · YNG
- Full-time
…intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic…
Added 12 mins ago
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Director, Marketing Analytics
Marketbridge
Remote, Canada
- Full-time
- Remote
Dept: Agency, Marketing Technology & Operations
Added 12 mins ago
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Analyst, Marketing Analytics
Marketbridge
Remote, Canada
- Full-time
- Remote
…venture-backed, high-growth companies across technology, financial services, healthcare, industrial and consumer sectors. For more information, please visit www.marketbridge.com and follow…
Added 12 mins ago
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Digital & Telecom System Architect
Scalian
Montreal, QC
- Full-time
We provide expertise in Operations & Technology and Information Technology to a variety of industries, including aerospace, defense, railways, and energy, supporting their development.
Added 12 mins ago
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Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…department. This is a full-time opportunity reporting to the Manager of Retail Experience & Advocacy, located at our Quebec Zone office and requires travel to Toyota & Lexus dealerships in…
Added 12 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,554.25 to $13,340.92 CAD / month
- Full-time
Reports to the Senior Manager, Solutions Security and Architecture. Works independently and jointly within the Solutions Security and Architecture team to deliver software projects and…
Added 12 mins ago
TU
Utilities Electrical Engineer
The University of British Columbia
Vancouver, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
The Utilities Electrical Engineer reports to the Manager, Electrical Utilities. This position interacts and collaborates with Energy and Water Services professional staff, Building…
Added 12 mins ago
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Assistant Manager, Fixed Assets and Maintenance 2026-005 (1 Vacancy)
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
May be required to answer calls outside of regular business hours and provide guidance to evening shift staff
Added 12 mins ago
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Manager of Capital Construction & Development
District of Saanich
Victoria, BC
- Full-time
The Manager plans, directs, and coordinates multiple construction teams through all project stages to ensure the efficient use of staff, equipment, and materials. Responsibilities include…
Added 13 mins ago
Manager, Talent Attraction & Acquisition
George Brown Polytechnic
Toronto, ON
TITLE: Manager, Talent Attraction & Acquisition
Added 13 mins ago
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Manufacturing Manager
Sanmina
Ottawa, ON
- Full-time
This role is for our Evening Shift (Monday-Friday, 4:00 pm to 12:00 am) The compensation range for this position is $70,000-$100,000 annually
Added 13 mins ago
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Regional Sales Manager - Utilities-FR
Noramco
Mississauga, ON
- Full-time
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
Added 13 mins ago
CW
Billing and Collections Specialist
Clark Wilson LLP
Vancouver, BC
- Full-time
…esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and Collections, this full-time, permanent role is perfect for individuals aiming to excel…
Added 13 mins ago
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Central Planning Process & Tools Analyst - Planning & Manufacturing Engineering
Bombardier
Dorval, QC
- Full-time
Providing services to Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's…
Added 13 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 28 mins ago
FS
2026-26 Director of Clinical Services
Fort St. John Association for Community Living
Fort St. John, BC
- Full-time
Reporting to the Director of Operations, the Director of Clinical Services provides leadership and oversight for clinical operations, program development, quality assurance, staff…
Added 28 mins ago
Chef & Kitchen Manager
Inuvialuit Regional Corporation
NT · ISR, Northwest Territories
Available for early morning shifts
Added 28 mins ago
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Overnight Public Spaces Supervisor
AccorHotel
Banff, AB
- Contract
Day Shifts: $24.72 per hour
Added 28 mins ago
Account Manager
Zen Educate
Vancouver, BC
Location: Vancouver, BC, Canada - Hybrid (3 days in office)
Added 28 mins ago
VL
C3H - Part-Time Cook
Vantage Living Inc.
Three Hills, AB
- $19.59 CAD / hour
- Part-time
Food Safe - Level II certification is required

BMO

Customer Service Representative

Sydney, NS, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Application Deadline:

11/23/2026

Address:

328 Prince Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also support branch operational activities, including cash management, transaction processing, and maintaining compliance with regulatory standards.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, a professional presence, and the ability to assist customers with digital banking tools.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication
Collaboration
Risk management
Compliance
Inventory management
Sales
Relationship building
Technical proficiency

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Referrals
Inventory Management
Money Laundering Reporting
Banking Regulations
Personal Banking
Credit Cards
Transaction Processing
Operational Support
Relationship Management
Financial Advice
Branch Operations
Professional Presence

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Work requirements

Jobs in Canada