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Added 5 mins ago
R
Branch Manager
RBC
Winkler, MB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 5 mins ago
TM
Senior Manager, Health, Safety, Security and Emergency Response
Torngat Metals
Montreal, QC
- Full-time
Torngat Metals is seeking an experienced Engineering Manager to join its team, based in Montreal, with regular travel to the site. Reporting to the Director of Engineering, this role is…
Added 5 mins ago
PR
Construction Project Coordinator
Pacific Reach
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
completion and turnover. Acting in a supporting capacity to the Project Management team, this
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HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
Must have strong computer skills and proficient with HRIS systems
Added 5 mins ago
FI
Storage Systems Analyst – NetApp, SAN, NAS
FP Inc.
Toronto, ON
- $70 to $83 CAD / hour
- Contract
24/7 monitoring for alerts within the environment – e-mail/teams/SN Tickets/management escalations
Added 5 mins ago
SL
Store Manager - Sofa Land
Sofa Land
AB · Edmonton, AB
- Full-time
The Store Manager is responsible for driving sales performance, fostering a high-energy and customer-focused retail environment, and ensuring that our team delivers an exceptional shopping…
Added 5 mins ago
CT
Glazing Senior Project Manager
CSG Talent
Burnaby, BC
- $100,000 to $120,000 CAD / year
- Full-time
Establish Schedules of Values for projects, assisting with monthly requisitions, change orders, and other project accounting duties.
Added 5 mins ago
SC
HRBP / HR Manager – People and Performance
SYSTRA Canada
Hamilton, ON
- Full-time
Support employee engagement, retention, team effectiveness, change management, and culture-building initiatives across the Alliance.
Added 5 mins ago
Manager, Financial Reporting and Analysis
MakeWay
Canada
MakeWay is looking for a Manager, Financial Reporting & Analysis to provide timely financial reporting, analysis, budgeting and forecasting to inform strategic, financial and operational…
Added 5 mins ago
OH
Manager, Mental Health & Addictions CoE
Ontario Health
Toronto, ON
- Full-time
Experience leading or supporting organizational change, process improvement or implementation of new operational approaches
Added 5 mins ago
UO
HR Partner
University of Alberta
Edmonton, AB
- Full-time
Drawing on your vast experience, you will act as a professional advisor to the dean, faculty general manager, or other senior leaders within your portfolio. You will collaborate with your…
Added 5 mins ago
Registered Veterinary Technician, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Manager Health Services, you will provide compassionate, quality patient care consistent with the general philosophy and objectives of the Veterinary…
Added 5 mins ago
Peace Officer, Protective Services
University of Saskatchewan
Saskatoon, SK
Extensive background checks are completed by the Hiring Manager. References are contacted to determine if an applicant's personal history, traits, and characteristics are suitable for a…
Added 5 mins ago
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Sr. Manager, Tax Audit & Risk
IMAX
Mississauga, ON · Sheridan Park
- Full-time
IMAX is seeking a Senior Manager, Tax Audit & Risk to join our Finance team at our Sheridan Park office in Mississauga. Reporting to the Vice President, Tax, this role will play a critical…
Added 5 mins ago
TM
Vehicle Program Manager
Taiga Motors
Montreal, QC
- Full-time
As the Vehicle Program Manager, you will serve as the operational nerve center for new vehicle development, steering products from initial concept through to a successful Start of…
Added 20 mins ago
UH
Analyst, UKG Workforce Management
University Health Network
Toronto, ON
- Full-time
Reports to: Senior Manager, Workforce Optimization
Added 20 mins ago
UH
Registered Nurse - Respiratory Rehab/RCC
University Health Network
Toronto, ON
- Contract
Ability leading others, including the effective management of challenging interpersonal situations
Added 20 mins ago
Trades Client Services Specialist
Okanagan College
Kelowna, BC
Please note this position will work at the Kelowna Airport at least one day per week
Added 20 mins ago
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ServiceNow Technology Lifecycle Analyst
BMO
Toronto, ON · YNG
- Full-time
5+ years of experience in IT Asset Management, Configuration Management, Infrastructure Operations, Architecture, or Technology Lifecycle Management.
Added 20 mins ago
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Customer Service Representative
BMO
Fredericton, NB
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 20 mins ago
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ServiceNow CMDB Administrator
BMO
Toronto, ON · YNG
- Full-time
Experience with asset inventory reconciliation and data quality management.
Added 20 mins ago
AA
General Manager - Store CAN6814
Advance Auto Parts
Rigaud, QC
- Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 20 mins ago
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PT Courtesy Clerk (Centre Food RW#27) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Reporting to the Food Manager, responsibilities for this position include the following:
Added 35 mins ago
CB
HRMS Technical Analyst (Hybrid) - Temporary
Calgary Board of Education
Calgary, AB
- Temporary
At certain times, you maybe be required to work in the office more then 2 days per week based on operational requirements
Added 35 mins ago
RC
Senior Program Manager
Randstad Canada
Toronto, ON
- $160 to $180 CAD / hour
- Contract
This role is based in Toronto, with a hybrid work model requiring two days per week in the office

BMO

Customer Service Representative

Fredericton, NB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/25/2026

Address:

505 King Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Tools
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Regulatory Requirements
Problem Solving
Team Collaboration

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Work requirements

Jobs in Canada