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External Audit, Senior Manager
PwC
London, ON
- Full-time
In financial statement audit at PwC, you will focus on obtaining reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to…
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Branch Manager
RBC
Winkler, MB
- Full-time
Financial strength and strong brand to support your goals
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Director, Treasury Solutions – Capital Markets
RBC
Calgary, AB
- Full-time
Added 1 min ago
AC
Co-op Student, Assurance and Accounting - January 2028
ACCA Careers
Kamloops, BC
- Temporary
…clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables…
Added 1 min ago
AC
Co-op Student, Assurance and Accounting - January 2028
ACCA Careers
Kelowna, BC
- Temporary
…clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables…
Added 1 min ago
GO
Clerk 4
Government of Nova Scotia
NS · McLellan's Brook, NS
- Internship
Must possess the ability to work within deadlines and with accuracy
Added 1 min ago
AD
Cost Accounting Manager
Amalgamated Dairies Limited PEI
Summerside, PE
- Full-time
…operations, understanding what drives production costs, and turning financial analysis into practical improvements. You will partner closely with Plant Management and lead a team of three…
Added 1 min ago
IS
UI Angular Developer
Iris Software Inc.
Toronto, ON
- Contract
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Analyst, Finance Transformation
Pacific Life
Toronto, ON
- $65,970 to $76,965 CAD / year
- Full-time
This role is on-site 4 days per week and work from home 1 day per week in Toronto, ON
Added 1 min ago
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MONTREAL [hybrid] - Business Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork,…
Added 1 min ago
GO
Clerk 4
Government of Nova Scotia
Truro, NS
- Full-time
…official, the Clerk 4 provides a broad range of administrative, financial, and organizational support to the Parks Manager and other Department staff within the Parks and Outreach…
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Branch Operations Assistant
RBC Dominion Securities
Niagara Falls, ON
- Full-time
A world-class training program in financial services
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Senior Business Analyst - TSYS/FIS TS2
Procom
Toronto, ON
- Contract
5 years of prior experience working as a Business Analyst in banking or a financial institution.
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Business Analyst
Dexian
Mississauga, ON
- Contract
Role: Business Analyst - Cross Border Data Clearance (CBDC) Specialist · The Cross Border Data Clearance (CBDC) Specialist is an execution-focused role within the Enterprise Data Office (EDO)
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General Accountant - 6 Month Contract
Vaco
Mississauga, ON
- $26 to $32 CAD / hour
- Contract
Perform daily accounting duties, including monitoring cash balances, posting journal entries, reconciling accounts, and preparing financial analysis.
Added 1 min ago
AS
Data Clearance Specialist
Axelon Services Corporation
Mississauga, ON
- $60 to $64 CAD / hour
- Contract
Experience working with global regulatory frameworks governing data handling, sharing, retention, and cross-border transfers
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MONTREAL [Hybrid] - Senior Network Engineer (L3)
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert…
Added 1 min ago
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Controller
TEEMA
Abbotsford, BC
- $110,000 to $125,000 CAD / year
- Full-time
What You Must Have:
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UT
Risk Analyst # 26-28783
US Tech Solutions
Toronto, ON
- $35 to $40 CAD / hour
- Contract
Must Have Qualifications
Added 1 min ago
CM
Manager, Grants
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $78,238 to $85,718 CAD / year
- Full-time
Financial Acumen: Understanding of financial principles for managing grant funds efficiently
Added 1 min ago
VB
Billing Analyst
Vaco by Highspring
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
.Must have a solid knowledge of standard contract terms, including hourly, lump sum, not-to-exceed and how they are applied in the billing proces · Must have familiarity with general accounting software package
Added 1 min ago
TM
Senior Accountant
The Mason Group - Strategic Search Partners
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
This is an exciting opportunity to join a growing finance team in a broad Senior Accountant role that offers much more than traditional accounting responsibilities. Working closely with the…
Added 1 min ago
HB
Site Reliability Engineer | Quantitative Trading Firm | Montreal
Hunter Bond
Montreal, QC
- Full-time
Added 1 min ago
FC
Ancillary Payables Clerk
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Added 1 min ago
Manager, Financial Reporting and Analysis
MakeWay
Canada
MakeWay is looking for a Manager, Financial Reporting & Analysis to provide timely financial reporting, analysis, budgeting and forecasting to inform strategic, financial and operational…

BMO

Customer Service Representative

Fredericton, NB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/25/2026

Address:

505 King Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Tools
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Regulatory Requirements
Problem Solving
Team Collaboration

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Jobs in Canada