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Added 29 mins ago
T
Personal Banker - Future Opportunities
TD
Parry Sound, ON · Orillia, ON · Collingwood, ON · Gravenhurst, ON · Huntsville, ON · Meaford, ON · Penetanguishene, ON · Bracebridge, ON · Midland, ON · Thornbury, ON · Stayner, ON · Coldwater, ON
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 1 hour ago
SB
Service Center Associate
Stanley Black & Decker, Inc.
AB · Edmonton CAN - Roper Rd
- Part-time
As a Part-Time Service Centre Associate, you will be part of a dedicated team based in Edmonton, Alberta and reporting to the Branch Manager.
Added 1 hour ago
SB
Service Technician
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a DEWALT Factory Service Technician, you will be part of a dedicated team based in Mississauga, ON and reporting to the Branch Manager.
Added 1 hour ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Corporate Lending Operations within TD Securities Global Operations supports lending and administrative activities for TD Securities corporate clients. Our teams partner across the business…
Added 1 hour ago
M
Director of Cloud & Kubernetes Platform
McKesson
Mississauga, ON
- Full-time
Partner with the networking team on engineering of DNS, traffic management, and load balancing platforms across cloud providers to support global application delivery.
Added 1 hour ago
PC
Lead, Security Architect
Payments Canada
ON · Ontario, Canada
- $119,850 to $141,000 CAD / year
- Full-time
Reporting to the Manager, Security Architecture, the Lead, Security Architect is responsible for driving consistent security strategy and contributing to the technology vision through…
Added 2 hours ago
Treasury Manager- Capital Markets
Circle K
Laval, QC
…what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately…
Added 2 hours ago
B
Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 2 hours ago
S
Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
Added 3 hours ago
B
Banking Officer, Banking Client Solutions Team
BMO
Toronto, ON · FCP
- Full-time
Provides timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.
Added 3 hours ago
BT
Accounts Payable/Accounts Receivable Clerk (6-month contract)
Baker Tilly WM
Vancouver, BC
- Full-time
- Temporary
We are seeking an Accounts Payable/Accounts Receivable Clerk to join our Finance team. Reporting to the Manager, Finance, this full-time contract position runs through June 30, 2027, with…
Added 3 hours ago
RC
Expeditor/Inside Sales Associate-Alliance
Rexel Canada
AB · Edmonton, AB
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 3 hours ago
Business Development Manager, Road
DSV
Montreal, QC · Saint-Laurent, Queb
Job Posting Title: Business Development Manager, Road
Added 4 hours ago
MI
Field Specialist
MSX International
AB · Ontario
- Full-time
…Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative…
Added 4 hours ago
TE
Warehouse Technician
TC Energy
Spruce Grove, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restricti
Added 5 hours ago
MI
Bilingual Field Specialist
MSX International
ON · Ontario
- Full-time
…Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative…
Added 5 hours ago
T
Personal Banker
TD
Stratford, ON
- Full-time
· Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 5 hours ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 5 hours ago
T
Mobile Mortgage Specialist
TD
Montreal, QC
- Full-time
…d’accroître la clientèle de TD Canada Trust au moyen de facilités de crédit garanti par des biens…
Added 5 hours ago
T
Personal Banker Trainee
TD
Woodstock, ON
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 5 hours ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 5 hours ago
R
Expeditor/Inside Sales Associate-Alliance
REXEL
Edmonton, AB
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 6 hours ago
B
Customer Service Representative
BMO
Fredericton, NB
- Part-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 9 hours ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 23 hours ago
S
Commercial Credit Operations Manager
Stripe
Toronto, ON
- Full-time
As a Credit Operations Manager, you will lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations. You will help enable…

BMO

Customer Service Representative

Fredericton, NB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/25/2026

Address:

505 King Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Tools
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Regulatory Requirements
Problem Solving
Team Collaboration

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Work requirements

Jobs in Canada