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Added 12 mins ago
P
External Audit, Senior Manager
PwC
London, ON
- Full-time
As an External Audit Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 12 mins ago
PH
Assistant Manager, Front End Processing
Public Health Ontario
Toronto, ON
- Full-time
Assistant Manager, Front End ProcessingLocation: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ONDepartment: Front End Processing
Added 12 mins ago
GO
Clerk 4
Government of Nova Scotia
NS · McLellan's Brook, NS
- Internship
Must possess the ability to work within deadlines and with accuracy
Added 12 mins ago
AD
Cost Accounting Manager
Amalgamated Dairies Limited PEI
Summerside, PE
- Full-time
We are looking for an experienced, hands-on Cost Accounting Manager to lead product and plant costing across ADL's manufacturing operations.
Added 12 mins ago
LA
Administrative Assistant (23 months)
Legal Aid Ontario
Toronto, ON
- Contract
…LAO’s Contact Centre, Centralized Services, and Operational Policy Management to manage intake services, support service providers, and build relationships with justice system partners.…
Added 12 mins ago
GO
Clerk 4
Government of Nova Scotia
Truro, NS
- Full-time
…expenditures and reconcile invoices to S4HANA to assist the Parks Manager in preparing accurate budget forecasts. You will also receive and reconcile revenue ensuring security of such funds…
Added 12 mins ago
S
Logistics Manager
Stella-Jones
Shelburne, ON
- $87,900 to $109,900 CAD / year
- Contract
Based on-site at our industrial manufacturing and distribution facility in Shelburne, Ontario, the Logistics Manager is a key operational leader accountable for managing regional inbound…
Added 12 mins ago
CM
Manager, Grants
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $78,238 to $85,718 CAD / year
- Full-time
Manager, Grants & Partnerships – Fundraising (Full-Time – Permanent)
Added 12 mins ago
S&
Gestionnaire RH - HR Manager
Spunt & Carin
Montreal, QC
- Full-time
We are currently seeking a Human Resources Manager who will have a broad range of responsibilities including overseeing the full employee lifecycle, managing all facets of employee…
Added 12 mins ago
D
Supply Planner
Dexter
AB · Edmonton, AB
- Full-time
Added 12 mins ago
Retail Assistant Store Manager - Baltzan
Fire & Flower Inc.
Saskatoon, SK
The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and…
Added 12 mins ago
Logistics Manager
Stella-Jones
Shelburne, ON
Based on-site at our industrial manufacturing and distribution facility in Shelburne, Ontario, the Logistics Manager is a key operational leader accountable for managing regional inbound…
Added 12 mins ago
Manager, Financial Reporting and Analysis
MakeWay
Canada
MakeWay is looking for a Manager, Financial Reporting & Analysis to provide timely financial reporting, analysis, budgeting and forecasting to inform strategic, financial and operational…
Added 12 mins ago
GC
Head Squash Professional (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
To ensure all contractors renew their contract annually with proof of insurance, police background check and CAS sign-offs working with Athletics Manager.
Added 12 mins ago
Operations Supervisor
Sexton Family of Companies
Winnipeg, MB
Must hold a valid driver’s license and be legally able to operate a class 5 vehicle in Canada
Added 12 mins ago
Operations Supervisor
Sexton Family of Companies
Saskatoon, SK
Must hold a valid driver’s license and be legally able to operate a class 5 vehicle in Canada
Added 12 mins ago
O
Infrastructure Engineering Level 3 (Manager-level)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Added 12 mins ago
OH
Manager, Mental Health & Addictions CoE
Ontario Health
Toronto, ON
- Full-time
…required developing, implementing, and evaluating provincial policy aimed at improving clinical care and outcomes and/or health system design, planning, and…
Added 12 mins ago
UO
HR Partner
University of Alberta
Edmonton, AB
- Full-time
Drawing on your vast experience, you will act as a professional advisor to the dean, faculty general manager, or other senior leaders within your portfolio. You will collaborate with your…
Added 12 mins ago
Registered Veterinary Technician, Veterinary Medical Centre
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Manager Health Services, you will provide compassionate, quality patient care consistent with the general philosophy and objectives of the Veterinary…
Added 12 mins ago
Peace Officer, Protective Services
University of Saskatchewan
Saskatoon, SK
Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment.
Added 12 mins ago
AC
Quality Control Manager – Heavy Maintenance
Avmax Careers - Canada
Calgary, AB
- Full-time
The Quality Control Manager - Heavy Maintenance reports directly to the Director of Quality.
Added 27 mins ago
Senior Manager, Athlete Council and Representation/ Responsable principal, Conseil des sportifs et représentation
World Anti-Doping Agency
Montreal, QC
Senior Manager, Athlete Council and Representation
Added 27 mins ago
S
Manager, Cyber Security
Seaspan
North Vancouver, BC
- Full-time
This is a working-manager role. The Manager provides direction to cybersecurity staff while remaining hands-on in risk assessments, policies, control documentation, remediation plans, audit…
Added 27 mins ago
UH
Registered Nurse - Inpatient Cardiology
University Health Network
Toronto, ON
- Full-time
Shifts: 12 Hour Shifts (Days/Nights/Weekends/Stat Holidays)

BMO

Customer Service Representative

Fredericton, NB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/25/2026

Address:

505 King Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Tools
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Regulatory Requirements
Problem Solving
Team Collaboration

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Work requirements

Jobs in Canada