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Added 2 mins ago
OR
Commercial Property Manager
Optifer Realty Inc.
Mont-Royal, QC
- Full-time
Company Description Optifer Realty Inc. is a premier real estate investment and property management company with a diversified portfolio that includes industrial, commercial, retail, and…
Added 2 mins ago
GM
Corporate Underwriting, Quality Assurance Analyst
Gore Mutual Insurance
Cambridge, ON
- Full-time
Effective January 1, 2026, Gore has joined Beneva - the country’s largest mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During…
Added 3 mins ago
DI
Senior Underwriter-Financial Lines
Definity Insurance Company
Toronto, ON
- Full-time
…ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s…
Added 17 mins ago
B
ServiceNow Technology Lifecycle Analyst
BMO
Toronto, ON · YNG
- Full-time
…sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must…
Added 17 mins ago
B
Customer Service Representative
BMO
Fredericton, NB
- Part-time
Added 32 mins ago
PI
Associate Insurance Broker (Producer)-Commission Based
PrimeService Insurance
Markham, ON
- Full-time
This is a full-time role responsible for generating new business and servicing personal and commercial property and casualty insurance clients. Based in Markham, ON, this hybrid position…
Added 32 mins ago
X
Metrology Engineer
Xanadu
Toronto, ON
- Full-time
Link the material property outputs from the metrology tools to critical device parameters (measured or computed) while accounting for measurement uncertainty and simulation gaps on a…
Added 1 hour ago
B
Director Advisor Sales
BMO
Toronto, ON · FCP
- Full-time
Added 1 hour ago
Claims Appraiser - Property (Restoration)
Wawanesa Insurance
AB · Red Deer, AB · Calgary, AB · Edmonton, AB (Hybrid), AB
…service experience through the inspection and estimation of property damage and/or property damage claims including market value calculations. Daily travel is…
Added 1 hour ago
Loan Officer 1-2 (Bible Hill)
The Government of Nova Scotia
Bible Hill, NS
This role is located in Bible Hill, Nova Scotia and requires the successful candidate to work from the office five days per week
Added 1 hour ago
EC
Administration Officer
East Coast Credit Union
Canada
- Full-time
Property tax accounts and property tax payments to the respective tax offices.
Added 2 hours ago
DI
Director, Specialty Lines
Definity Insurance Company
Toronto, ON
- Full-time
This is an exciting leadership opportunity to shape the future of our Specialty Property & Energy business while leading a high-performing team of underwriting professionals. As Director,…
Added 2 hours ago
D
Senior Advisor, Operational risks
Desjardins
Montreal, QC · Levis, QC
- Full-time
…crisis management and the security of personal information and property. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple…
Added 2 hours ago
AC
Analyst, Trade Advisory Group
ACCA Careers
Montreal, QC
- Full-time
…clients engaged in the import and export of tangible personal property. As a trusted advisor, your role will involve actively participating in client information-gathering activities,…
Added 3 hours ago
MD
Sustainable Forest Incentive Act Administrator, State Program Administrator Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 4 hours ago
RM
Customer Service Agent Casual
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Receive and process payment for a variety of municipal services including but not limited to utilities, property taxes, permits, collections, and licences.
Added 4 hours ago
AC
Manager, Tax
ACCA Careers
Hanover, ON
- Full-time
…s.85 rollovers, purifications, amalgamations, qualified farm property…
Added 4 hours ago
AC
Senior Manager, Tax
ACCA Careers
Hanover, ON
- Full-time
…s.85 rollovers, purifications, amalgamations, qualified farm property…
Added 7 hours ago
RB
Marketing Paralegal
Royal Bank of Canada
Toronto, ON
- Full-time
Added 8 hours ago
NF
Account Executive Underwriter
Northbridge Financial
Calgary, AB
- Full-time
- Other
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 9 hours ago
JH
General Manager - Boutique Hotel
JRoss Hospitality Recruiters
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
Oversee property maintenance, capital improvements, and ongoing operational requirements.
Added 11 hours ago
MA
Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
…delivers a wide range of insurance solutions – from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on…
Added 11 hours ago
MA
Senior Relationship Manager - Group Benefits
Marsh Agency
Mississauga, ON
- Full-time
…delivers a wide range of insurance solutions – from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on…
Added 13 hours ago
MA
Producer
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 13 hours ago
MA
Errors & Omissions Claims Analyst (Temporary)
Marsh Agency
Canada
- Temporary
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week

BMO

Customer Service Representative

Fredericton, NB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/25/2026

Address:

505 King Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital banking
Problem solving
Interpersonal skills
Communication skills
Organization skills
Collaboration
Risk management
Regulatory compliance
Sales
Teamwork

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Tools
Sales
Referrals
Inventory Management
Banking Transactions
Money Laundering Reporting
Regulatory Requirements
Problem Solving
Team Collaboration

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Work requirements

Jobs in Canada