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Added 13 mins ago
E
Planner and Scheduler
EllisDon
Toronto, ON · ON · Ontario Projects
- Full-time
…people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is…
Added 13 mins ago
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Assignment Editor (Regional), Special Assignments and Enterprise Desk (French Services) (On Site)
CBC/Radio-Canada
Quebec, QC
- Full-time
Radio-Canada Québec is seeking an Assignment Editor to oversee special assignments and the enterprise desk. You will report to the Senior Manager, News and Programming.
Added 28 mins ago
A
Advertising Sales Rep Analyst - Agency Account Manager
Accenture
Mississauga, ON
- Full-time
An eye for creative strategy and visual storytelling in digital campaigns
Added 28 mins ago
A
Advertising Sales Rep Analyst - Agency Partner Manager
Accenture
Mississauga, ON
- Full-time
An eye for creative strategy and visual storytelling in digital campaigns
Added 28 mins ago
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Senior Software Development Engineer in Test
Thinkific
Canada
- Full-time
…toil out of existence. Reporting to the Senior Engineering Manager, you'll shape how every Thinkific engineer tests and ships code by building shared frameworks, quality gates, and best…
Added 28 mins ago
C
Hourly Front of House Supervisor
Cineplex
Winnipeg, MB · Seasons of Tuxedo TRR
- Part-time
…Room Seasons of Tuxedo, reporting to the Assistant General Manager. This position will be based at our The Rec Room Seasons of Tuxedo, 696 Sterling Lyon Parkway Winnipeg,…
Added 1 hour ago
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Videojournalist, Beauce Region (French Services) (On Site)
CBC/Radio-Canada
Quebec, QC
- Full-time
To succeed in this role, you must have a strong knack for text-based, audio and video storytelling
Added 1 hour ago
IE
Sr. Manager, Tax Audit & Risk
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 1 hour ago
A
Advertising Sales Rep Analyst - Direct Partner Manager
Accenture
Mississauga, ON
- Full-time
An eye for creative strategy and visual storytelling in digital campaigns.
Added 1 hour ago
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Manager, Services - Compliance
Diligent
Vancouver, BC
- Full-time
Diligent is seeking a Manager, Services (Compliance) to lead and support our Professional Services team, ensuring resources are effectively allocated, teams are fully utilised, and quality…
Added 1 hour ago
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Manager, Services - Compliance
Diligent
Vancouver, BC
- Full-time
Diligent is seeking a Manager, Services (Compliance) to lead and support our Professional Services team, ensuring resources are effectively allocated, teams are fully utilised, and quality…
Added 1 hour ago
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Account Manager
Ascend Growth Partners
Toronto, ON
- Full-time
The opportunity to progress into Senior Account Manager and, as the company grows, Client Services lea
Added 1 hour ago
CC
Project Manager - Land Development
Crozier: Consulting Engineers
Bradford, ON
- Full-time
…development, transportation engineering, water resources, construction services, structural engineering, and related infrastructure disciplines. With offices in Toronto, Collingwood,…
Added 1 hour ago
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Director, Client Services
Cosmo5
Montreal, QC
- Full-time
Cosmo5 est à la recherche d’un(e) Directeur(trice), Services-conseils clients possédant de solides compétences en gestion des relations clients ainsi qu’une bonne maîtrise pratique de la…
Added 2 hours ago
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Fixed-Term Pharmacy Assistant (Markham, ON) - Onsite
Sentrex Health Solutions
Markham, ON
- Full-time
…backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services,…
Added 2 hours ago
ST
Association Manager
STEMCELL Technologies
Burnaby, BC · Canada - Malachite, BC, Burnaby, Production Way, Onsite
- Full-time
Malachite Management, part of the STEMCELL Group of Companies, is looking for an Association Manager to team up with our Board of Directors and lead our operations.
Added 2 hours ago
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Oracle NetSuite Customer Success Manager
RSM US LLP
Vancouver, BC
- Full-time
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize…
Added 2 hours ago
UH
Recreation Therapist
University Health Network
Toronto, ON
- Contract
As an integral member of the (department), the RECREATION THERAPIST will develop and implement creative therapeutic recreation programs that promote group interaction and assist in the…
Added 2 hours ago
CF
Superintendent, Military Housing
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON · Canadian Forces Support Group - Ottawa
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 2 hours ago
CF
Soldier On Outreach Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 2 hours ago
DA
Automotive Service Advisor
Dueck Auto Group
Richmond, BC
- Full-time
…explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service…
Added 2 hours ago
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Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 2 hours ago
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Chargé de projet – Acquisition capital & Technologies de fabrication / Project Manager - Capital Acquisition & Manufacturing Technology
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Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 2 hours ago
LM
Associate Program Manager
Lockheed Martin
Dartmouth, NS
- Full-time
The Associate Program Manager, Project Controls & Governance on the Canadian Surface Combatant (CSC) program provides direct PM support to the Program Operations PM function.
Added 2 hours ago
TS
Biomedical Technician
The Stevens Company
Winnipeg, MB
- Full-time
Must possess a good working knowledge of applicable codes and standards (i.e · Must have a valid class G driver's license for travel with a clean drivers abstract

BMO

Customer Service Representative

Winnipeg, MB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/29/2026

Address:

1083 McPhillips Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash, and collaborate with branch teams to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales
Referrals
Inventory Management
Banking Transactions
Regulatory Environment
Personal Banking
Credit Card Needs
Operational Support
Service Level Agreements
Market Trends
Professional Presence
Communication Skills

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Work requirements

Jobs in Canada