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Added 4 mins ago
Corporate Account Manager
Imperial Brady
Mississauga, ON
…open in Mississauga, ON. We are seeking a Corporate Account Manager to support our National Accounts organization, with a strong focus on new business development and profitable growth. In…
Added 4 mins ago
Specialist, Marketing Data & Web Operations
Reliance Home Comfort
Toronto, ON
Partner with Credit & Collections and Finance to keep messaging accurate, timely and aligned with policy.
Added 4 mins ago
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Senior Manager, Lottery Research & Insights
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
…insights, and shaping business strategy through research as Senior Manager Lottery Research & Insights. In this role, you will serve as OLG's customer and research expert, leveraging…
Added 4 mins ago
MS
PT Merchandise Manager
Michaels Stores
Calgary, AB
- Part-time
Store - CAL-HARVEST HILLS, ABThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 4 mins ago
M
IT Infrastructure Project Manager
McKesson
Mississauga, ON
- Full-time
We are seeking an IT Infrastructure Project Manager to lead and deliver technology-driven initiatives within McKesson’s healthcare ecosystem. In this role, you will manage multiple…
Added 4 mins ago
AG
Marketing Science Lead
Adelphi Group
Toronto, ON
- Full-time
· Cross-Functional Collaboration: Partner with client teams and internal stakeholders to identify, prioritize, and address complex business needs, translating raw data into actionable…
Added 4 mins ago
Manager, Regulatory, Pacific Link
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Manager, Regulatory Execution, Pacific Link. In this position, you will play…
Added 4 mins ago
Treasury Manager- Capital Markets
Circle K
Laval, QC
…to various financial agreements and contracts. The Treasury Manager will develop credibility through a collaborative approach with key internal and external stakeholders and will be…
Added 4 mins ago
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Sr. Human Resource Generalist
ATS Healthcare (Canada)
Vaughan, ON
- Temporary
Partner with organizational leaders to proactively identify, address, and resolve employee issues.
Added 4 mins ago
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Accounting Manager
Altis
Mississauga, ON
- $105,000 to $120,000 CAD / year
- Full-time
Location: Mississauga, ON (On-site, 5 days per week) · Work closely with senior finance leadership and gain exposure to cross-border accounting operations
Added 19 mins ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
As a strategic partner to business leaders across HR, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers…
Added 19 mins ago
Senior Manager, Global Compliance Quality Assurance
Scotiabank
Toronto, ON
Partner with Compliance 2B and 2A stakeholders to support enterprise initiatives and provide constructive challenge as a trusted advisor.
Added 19 mins ago
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Customer Service Representative
BMO
Winnipeg, MB
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 34 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Brandon, MB
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 34 mins ago
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Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
Added 34 mins ago
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Partner Marketing Programs Manager
Versapay
Canada
- Full-time
We're looking for a Partner Marketing Programs Manager to help us get more out of these relationships.
Added 34 mins ago
LM
Capture Manager NORAD Modernization
Lockheed Martin
Montreal, QC
- Full-time
NORAD Modernization is a major portfolio of projects being launched by the Canadian Government, the Capture Manager NORAD Mod. will be focused on the further development of the overall…
Added 34 mins ago
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Biomedical Technician
The Stevens Company
Winnipeg, MB
- Full-time
Must possess a good working knowledge of applicable codes and standards (i.e · Must have a valid class G driver's license for travel with a clean drivers abstract
Added 34 mins ago
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Technicien(ne) biomédical(e) sur le terrain
The Stevens Company
Montreal, QC
- Full-time
Added 34 mins ago
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Materials Manager
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Ottawa, ON
- Full-time
In this context we are seeking a highly motivated and active Materials Manager to lead a small team performing the inventory operations for our manufacturing programs. In this critical…
Added 34 mins ago
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Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant…
Added 34 mins ago
CO
Financial Accountant
Canadian Olympic Committee
Toronto, ON
- Full-time
…Foundation (Foundation). Based in Toronto and reporting to the Manager, Finance and Accounting, the Financial Accountant is responsible for the preparation of audited financial statement…
Added 35 mins ago
Territory Lead | Responsable de territoire - Quebec & Ottawa
Alveole Field Operations
Montreal, QC
We partner with the world’s leading real estate companies to turn sustainability into an experience that tenants can see, touch, and feel. Through rooftop beehives and educational…
Added 35 mins ago
ST
SAP SuccessFactors Recruiting Lead - Manager
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Remote, Canada
- Remote
Candidates must have hands-on experience with SAP SuccessFactors Recruiting functionality, not general recruitment experience · To Qualify for the Role You Must Have
Added 35 mins ago
Project Manager (Airports)
Aecon
Mississauga, ON
…communities connected. Guided by our core value of Safety Always, we partner with clients to build the infrastructure that powers the…

BMO

Customer Service Representative

Winnipeg, MB, Canada

$35,500.00 - $50,500.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Application Deadline:

11/29/2026

Address:

1083 McPhillips Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer needs, providing financial advice, and executing banking transactions. They also support operational activities, manage cash, and collaborate with branch teams to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Risk management
Compliance
Team collaboration
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales
Referrals
Inventory Management
Banking Transactions
Regulatory Environment
Personal Banking
Credit Card Needs
Operational Support
Service Level Agreements
Market Trends
Professional Presence
Communication Skills

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Work requirements

Jobs in Canada