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Added 2 mins ago
BG
Outside Sales Representative - CSA
Brandt Group of Companies
Estevan No. 5, SK · Estevan, SK
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 32 mins ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
Assist with quotes/pricing of jobs when required by the Branch Manager/ Wholesale Manager
Added 1 hour ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 7 hours ago
Driver - Stores Worker
City of Vancouver
Vancouver, BC
Reporting to the Inventory Planner/Buyer II or Manager, Warehouse and Operations; works collaboratively with warehouse employees; frequently interacts with a wide range of internal City of…
Added 9 hours ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
Work closely with the Senior Division Manager and branch level and regional leaders to achieve operational excellence through collaboration and resources sharing across the region and…
Added 10 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
The RBC Dominion Securities Management team located in Winnipeg is looking for an Assistant Branch Operations Manager to join their team. A leadership position within the branch network,…
Added 14 hours ago
G
WPG - General Manager (WMS)
Gardewine
Winnipeg, MB
- Full-time
The General Manager – Moving & Storage (Thunder Bay & Winnipeg) will be responsible for ensuring smooth and efficient operations of all local Moving & Storage / Allied & North American Van…
Added 14 hours ago
AI
Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 15 hours ago
GO
Maintenance Assistant
Government of Manitoba
Headingley, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 15 hours ago
PH
Intake Hub Specialist
ParaMed Home Health Care
Toronto, ON
- Full-time
Coordinate with operations, scheduling, clinical, and local branch teams to support timely assessment, handoff, service set-up, and continuity of care.
Added 16 hours ago
Branch Manager - Tillicum Mall (Victoria)
Coast Capital Savings
Victoria, BC
We’re looking for a community driven leader to give direction, guidance and coaching to the Branch employees to continue providing and enhancing execeptional service for our members. As…
Added 16 hours ago
Member Relationship Manager
Your Neighbourhood Credit Union
Kitchener, ON
Maintain close contact with Branch Manager ensuring they are informed of any important or reportable information regarding the operation of the branch
Added 16 hours ago
Warehouse Worker / Forklift Operator
Nippon Express Canada
Richmond, BC
…different types of material handling equipment to complete operations for shipping and receiving. This position is also responsible for general labour tasks such as storing goods,…
Added 17 hours ago
B
Client Service Assistant
BMO
Waterloo, ON · MARS
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 17 hours ago
SC
Universal Financial Associate - Coventry Hills
Servus Credit Union
Calgary, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 17 hours ago
SB
Service Center Associate
Stanley Black & Decker, Inc.
AB · Edmonton CAN - Roper Rd
- Part-time
As a Part-Time Service Centre Associate, you will be part of a dedicated team based in Edmonton, Alberta and reporting to the Branch Manager.
Added 17 hours ago
SB
Service Technician
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a DEWALT Factory Service Technician, you will be part of a dedicated team based in Mississauga, ON and reporting to the Branch Manager.
Added 17 hours ago
Maintenance Assistant
Public Service Delivery
Headingley, MB
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 17 hours ago
N
Ag Branch Manager
Nutrien
Glenboro, MB
- Full-time
Develop, implement and manage the Branch business plan and operating budget, including operating, financial and sales targets
Added 18 hours ago
AU
Counter Sorter
Alsco Uniforms
Edmonton, AB
- $17.43 CAD / hour
- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail · Les exigences physiques consistent à pouvoir répondre aux exigences physiques pendant tout le quart de travail
Added 19 hours ago
Branch Manager Advice Sales & Service 8- Village Victoria , QC
Scotiabank
Montreal, QC
As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the…
Added 19 hours ago
E
Intake Hub Specialist
Extendicare
Toronto, ON
- Full-time
Coordinate with operations, scheduling, clinical, and local branch teams to support timely assessment, handoff, service set-up, and continuity of care.
Added 19 hours ago
Program Investigator
The Government of Nova Scotia
Halifax, NS
As the Program Investigator you will Report to the Manager, Investigations & Compliance at IPG. The Program Investigator is a critical role in the office to ensure the long-term success of…
Added 19 hours ago
RB
Branch Operations Assistant
Royal Bank of Canada
Niagara Falls, ON
- Full-time
Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
Added 22 hours ago
D
Gestionnaire de succursale / Branch Manager
Dexter
Longueuil, QC
- Full-time
Superviser les opérations quotidiennes de distribution, déléguer les tâches et responsabiliser l’équipe afin d’optimiser la performance de la succursale.

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Banking transactions
Referral management
Professional presence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Credit Cards
Digital Banking
Risk Management
Regulatory Compliance
Anti-Money Laundering
Sales
Inventory Management
Banking Operations
Referrals
Financial Advice
Personal Banking

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Work requirements

Jobs in Canada