Jobs in Canada

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Added 11 mins ago
CM
TFT - Mental Health Navigator
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
Under the direction of the Manager, Clinical Services and working in close liaison with the Community Partner Leadership team, this position supports clients through the delivery of…
Added 11 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 11 mins ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Added 11 mins ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process…
Added 26 mins ago
YH
Mental Health and Addictions Clinician
YWCA Halifax
Halifax, NS
- Full-time
…continuum of services and programs that drive lasting positive change. We strive to change the underlying issues that are root causes of inequality, violence, poverty, and homelessness. Our…
Added 27 mins ago
Nuclear Mechanical Engineer
Celeros Flow Technology
QC · Burlington, QC
Create and process Engineering Change notifications (including Product Change notifications) when needed.
Added 42 mins ago
RM
Manager, Housing Services (2 Positions)
Regional Municipality of Peel
Brampton, ON
- Other
Manager, Housing Client Services, Supports & Case Management
Added 42 mins ago
MO
Manager, Community Housing & Tenant Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Manager, Community Housing & Tenant Services is responsible for the operational management and day-to-day oversight of assigned Housing Services programs, including community housing,…
Added 42 mins ago
AE
Senior Manager, Science and Technology Programs
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
…attention, you will help determine what it means, what needs to change, and when action or escalation is required. You will also translate complex technical, financial, and program…
Added 55 mins ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…You do the planning, sourcing and negotiating, and the Events Manager signs off. By the time an event is ready to execute, your work is done and the team never has to…
Added 1 hour ago
ST
Human Resources Coordinator
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
- Contract
Prepare and launch general Human Resources related documentation via e-signature platforms including change letters, contracts and contract amendments, as directed by the Human Resources…
Added 1 hour ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
The Manufacturing & Distribution Manager will oversee approximately 40-50 employees
Added 1 hour ago
NG
Team Manager
NCC Group
Waterloo, ON
- Full-time
Working independently on complex assignments and initiatives, the Dedicated Team Manager applies advanced people leadership practices, professional judgement and business insight to improve…
Added 2 hours ago
Production Manager
Amrize
Saint-Constant, QC · St-Constant, Queb
Operations Management: Ensures supply to ensure raw materials and fuels are available and their costs optimized. Actively works in collaboration with Procurement and our Energy Manager to…
Added 2 hours ago
NA
Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Work in conjunction with Incident, Change and Service Level Management to ensure that the team are adhering to ITIL best practice to aid swift resolution of issues, identify root causes,…
Added 2 hours ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
Work in conjunction with Incident, Change and Service Level Management to ensure that the team are adhering to ITIL best practice to aid swift resolution of issues, identify root causes,…
Added 2 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 2 hours ago
IR
Food Services Supervisor
Interlake-Eastern Regional Health Authority
Oakbank, MB
- Full-time
Under the direction of the Manager, Support Services and Regional Food Services & Menu Development Dietitian, the Food Services Supervisor is responsible for the daily operation of the Food…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 2 hours ago
R
Senior Project Manager – Cybersecurity
Raise
Toronto, ON
- Full-time
Must Have Requirements
Added 3 hours ago
CW
Supply Chain Manager
Colas Western Canada Inc.
St. Albert, AB
- Full-time
As the Supply Chain Manager, you will play a central role in developing and executing supply chain strategies that support Colas Western Canada's operational and financial objectives. You…
Added 3 hours ago
NS
General Manager – Virtual Hospital/FNC+ B8D
NHS Scotland
Saskatoon, SK
- Full-time
The Interface Division is seeking an innovative, enthusiastic and values driven General Manager, to work as part of the leadership team to drive transformation and integration across…
Added 3 hours ago
CO
Customer Service / Information Services Attendant
City of Markham
Markham, ON
- Full-time
…sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a…

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Banking transactions
Referral management
Professional presence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Credit Cards
Digital Banking
Risk Management
Regulatory Compliance
Anti-Money Laundering
Sales
Inventory Management
Banking Operations
Referrals
Financial Advice
Personal Banking

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Work requirements

Jobs in Canada