Jobs in Canada

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Added 2 mins ago
D
Market Development Manager
Desjardins
Saguenay, QC
- Full-time
Ensure the quality of services and business relationships, and manage the member/client experience.
Added 2 mins ago
D
Client Financial Services Agent
Desjardins
Saint-Félicien, QC · Caisse Desjardins du Domaine-du-Roy
- Full-time
…your interpersonal savvy and communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide…
Added 2 mins ago
CC
Business Development Representative (Alberta)
Closer Conveyancing
Calgary, AB
- $60,000 to $70,000 CAD / year
We are seeking a proactive, organized, and results-oriented Business Development Representative to join our Sales team in Alberta.
Added 16 mins ago
Corporate Services Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 16 mins ago
A
Retail Sales Representative
Acosta
Victoria, BC
- Part-time
We are currently looking for a results-oriented sales representative to represent our customers in grocery stores in their territory.
Added 32 mins ago
BT
Boom Truck Operator & Arborist Crew Leader
Bartlett Tree Experts
Delta, BC
- Other
…Arborist Crew Leader/ Boom Truck operator, you will be an integral member of the team, serving as the leader of a tree care crew with the primary responsibility of performing all tree care…
Added 47 mins ago
PT Member Service Representative - USW4153
Your Neighbourhood Credit Union
Brantford, ON · Paris, ON
Provide prompt, courteous member service not only by processing member’s financial transactions, but also by cross selling (or referring), at every opportunity, our full range of products…
Added 47 mins ago
GO
Corporate Services Clerk (Clerk 3)
Government of Nova Scotia
Halifax, NS
- Internship
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 47 mins ago
UO
Graduate Coordinator
University of Alberta
Edmonton, AB
- Full-time
…website and makes recommendation toward an improved applicant experience (best practices for sharing supervisors accepting students,…
Added 1 hour ago
CD
Childcare Consultant
Child Development Institute
Toronto, ON
- Contract
…diploma combined with a Resource Educator diploma. You are a member in good standing with the College of Early Childhood Educators. You have sound knowledge of child development and…
Added 1 hour ago
AA
Sales Pro
Advance Auto Parts
Peterborough, ON
- $17.95 to $21.55 CAD / hour
- Full-time
…is between 17.95 CAD and 21.55 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in…
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Peterborough, ON
- $17.95 to $18.85 CAD / hour
- Full-time
Must have a valid driver's license with an acceptable driving record
Added 1 hour ago
AA
Sales pro/driver
Advance Auto Parts
Stratford, ON
- $17.95 to $21.55 CAD / hour
- Part-time
…is between 17.95 CAD and 21.55 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in…
Added 1 hour ago
M
VP, GWAM Technology Operations & Platforms
Manulife
Toronto, ON
- Full-time
Reporting to the Chief Information Officer, GWAM Technology, and as a member of the GWAM Technology Leadership Team, you will work closely with business and technology executives to align…
Added 1 hour ago
HN
Director of Care
Hospice Niagara
St. Catharines, ON
- Full-time
…clinical and operational leadership for the residence. As a member of Hospice Niagara’s Leadership Team, the Director is accountable for safe, high-quality, person-centred and…
Added 1 hour ago
CD
Childcare Consultant
Child Development Institute
Toronto, ON
- Contract
…diploma combined with a Resource Educator diploma. You are a member in good standing with the College of Early Childhood Educators. You have sound knowledge of child development and…
Added 1 hour ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
…salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $110,000 -…
Added 1 hour ago
Child and Youth Care Practitioner (Casual Relief) (Counsellor 2(A)-(B))
The Government of Nova Scotia
Kentville, NS
…institution; or an equivalent combintation of training and experience. Notice to Pending Graduates: If you anticipate graduation from your program within the next few months of this…
Added 1 hour ago
Cashier, Food Services
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 1 hour ago
RS
Part Time Loader/Unloader
Ryder Supply Chain Solutions
Cornwall, ON
- Part-time
Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 1 hour ago
T
Associate Investment Advisor I
TD
Surrey, BC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 2 hours ago
CO
Supervisor, Public Works (1 Vacancy)
City of Woodstock
Woodstock, ON
- Full-time
Maintains Wastewater Certification required by legislation
Added 2 hours ago
CO
Manager of Roads and Solid Waste (1 Vacancy)
City of Woodstock
Woodstock, ON
- Full-time
…equivalent field, plus significant progressively responsible experience in public works management, or an equivalent combination of education and…
Added 2 hours ago
TW
Member Service Representative II
Thrive Wealth Management
Wynyard, SK
- Full-time
We’re looking for a motivated team player who is member service focused to come on board as a temporary full-time Member Services Representative II (MSR II) at our Wynyard Branch. As the…
Added 2 hours ago
TW
Member Service Representative II
Thrive Wealth Management
Ituna, SK
- Full-time
We’re looking for a motivated team player who is member service focused to come on board as a temporary full-time Member Services Representative II (MSR II) at our Ituna Branch. As the…

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Banking transactions
Referral management
Professional presence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Credit Cards
Digital Banking
Risk Management
Regulatory Compliance
Anti-Money Laundering
Sales
Inventory Management
Banking Operations
Referrals
Financial Advice
Personal Banking

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Work requirements

Jobs in Canada