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Added 14 mins ago
AP
Senior Project Manager
Alberta Pensions Services Corporation (APS)
AB · Edmonton, AB
- $97,950 to $144,126 CAD / year
- Full-time
Bring clarity to complexity and help shape the future of APS. We are looking for a Senior Project Manager who can turn high-profile ideas into coordinated action and lasting results.
Added 14 mins ago
FG
Service Account Manager
Flynn Group of Companies
Kelowna, BC
- $75,000 to $85,000 CAD / year
- Full-time
Flynn Group of Companies is seeking a Service Account Manager to join our Kelowna team. This is a relationship-driven, client-facing role ideal for someone who thrives in sales, enjoys…
Added 14 mins ago
CO
Consultant, Information & Policy Management
City of Toronto
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Division & Section: Public Health, Decision Support, Surv & Immunization
Added 14 mins ago
E
Sr Analyst Capital Assets
Enbridge
Calgary, AB
- Full-time
…Analyst Capital Assets to provide accounting and analytical support to the Fixed Asset Accounting team, ensuring capital asset transactions are recorded and reported accurately and on time.…
Added 14 mins ago
Manager Global Business Process Excellence
Syntax
Montreal, QC
Business Process Excellence - Senior Analyst / Manager
Added 29 mins ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
Provide support to Outside Sales Team on customer service tasks when they are out of office
Added 44 mins ago
AO
Manager, Real Estate Administration - Bilingual (English/French)
Archdiocese of Ottawa-Cornwall
Ottawa, ON
- Full-time
The Manager, Real Estate Administration is responsible for the administration of the Archdiocese's real estate portfolio, including leasing, property and liability insurance, parking…
Added 44 mins ago
S
HSE Manager, Canada
Sanofi
Toronto, ON
- Full-time
The HSE Manager for Canada is a strategic leader accountable for driving world-class health, safety, and environmental performance across Commercial Operations and Digital HUB environments…
Added 44 mins ago
R
Manager, Field Service
Rivian
Vaughan, ON
- Full-time
Must possess a valid driver's license and clean driving record
Added 59 mins ago
CM
TFT - Registered Practical Nurse
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
Under the direction of the Manager, Clinical Services this position is responsible for the safe, effective and ethical nursing care. The RPN will provide direct professional nursing care to…
Added 59 mins ago
MU
Intellectual Property Administrator
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
…administrative issues, inefficiencies, and workflow bottlenecks to the manager to support continuous process…
Added 59 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 59 mins ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best…
Added 59 mins ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
Added 1 hour ago
RM
Manager, Housing Services (2 Positions)
Regional Municipality of Peel
Brampton, ON
- Other
The Manager, Housing Supply is responsible for maintaining and expanding affordable housing supply across Peel through effective service system management, provider support, asset…
Added 1 hour ago
AE
Senior Manager, Science and Technology Programs
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
Vacation, personal and floating days, recognizing the importance of rest and balance in support of your physical and mental wellbeing.
Added 1 hour ago
AE
Manager, Major Projects Oversight
Atomic Energy of Canada, Ltd.
Chalk River, ON
- Other
We're looking for a Manager, Major Projects Oversight who is motivated by disciplined owner-side oversight, effective oversight capital project delivery, and the opportunity to strengthen…
Added 1 hour ago
TO
Executive Director Retirement/LTC Full Time
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Hamilton, ON
- Full-time
Added 1 hour ago
BK
restaurant assistant manager
Burger King®
Saint John, NB
- Full-time
Added 1 hour ago
BK
assistant manager, fast food
Burger King®
Fort McMurray, AB
- Full-time
Added 1 hour ago
T
Merchandise Processing Supervisor - Mississauga (Full-Time)
Talize
Mississauga, ON
- $45,760 CAD / year
- Full-time
Support sale day preparation and execution, maintaining floor readiness and operational alignment.
Added 1 hour ago
ST
Human Resources Coordinator
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
- Contract
Personal Vehicle and G license - Travel within Guelph-Wellington and travel between sites and to Support role related activities is an occasional responsibility of this role
Added 2 hours ago
Part Time Tailor
Moores Clothing
Grande Prairie, AB
Support front-of-house activities as needed, such as cleaning, restocking merchandise, or assisting customers.
Added 2 hours ago
J
Partner Marketing Programs Manager
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Marketing Programs Manager based in Canada.
Added 2 hours ago
J
Analyste II, Sécurité de l'information
Jobgether
Canada
- $69,700 to $98,400 CAD / year
- Full-time
Paid time off: Paid leave to support work-life balance and personal well-being.

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

700 University Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also manage operational activities, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital tools and applications.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Banking transactions
Referral management
Professional presence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Credit Cards
Digital Banking
Risk Management
Regulatory Compliance
Anti-Money Laundering
Sales
Inventory Management
Banking Operations
Referrals
Financial Advice
Personal Banking

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Work requirements

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