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Added 4 hours ago
Field Technician - Construction | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our construction customers.
Added 4 hours ago
Field Technician - General - Forestry & Construction | Edmunston
A.L.P.A. Equipment Ltd.
St.-Jacques, NB · Saint-Jacques, NB
Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our customers.
Added 4 hours ago
Service Technician | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 4 hours ago
Service Technician | Edmunston
A.L.P.A. Equipment Ltd.
St.-Jacques, NB · Saint-Jacques, NB
Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 4 hours ago
Service Technician | Fredericton
A.L.P.A. Equipment Ltd.
Maugerville, NB
Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 4 hours ago
Field Technician - Forestry | Truro
A.L.P.A. Equipment Ltd.
Upper Onslow, NS
Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our forestry customers.
Added 4 hours ago
Field Technician - General - Forestry & Construction | Moncton
A.L.P.A. Equipment Ltd.
Moncton, NB
Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our customers.
Added 9 hours ago
Banking advisor
National Bank of Canada
Calgary, AB
Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 12 hours ago
Bartender - Time Out Market, Vancouver
Oakridge Market Limited Partnership
Vancouver, BC
$17.85 CAD / hour
Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
Added 18 hours ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
Financial Services Associate
Jobbe
Havre Boucher, NS
Full-time
…join our team in Havre Boucher! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to support…
Added 1 day ago
Banking Advisor
National Bank of Canada
Quebec, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
Banking Advisor
National Bank of Canada
Montreal, QC · Saint-Laurent, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
Banking Advisor
National Bank of Canada
Laurier-Station, QC
Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 19 days ago
Branch Administrator, Wood Gundy-Bilingual
CIBC
Montreal, QC
Full-time
…supervision and performance management of all support staff in the branch. Manage the hiring process for all support staff roles including obtaining Head Office approval, participating in…
Added 7 days ago
Customer Service Representative
BMO
Toronto, ON
Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 3 days ago
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 9 days ago
Adult Program Supervisor - Full Time
YMCA of Three Rivers
Cambridge, ON
$50,000 to $55,000 CAD / year
Full-time
Reporting to the Center Manager, this role provides day-to-day leadership, coaching, and support to staff and volunteers while ensuring a safe, inclusive, and welcoming environment for…
Added 4 days ago
Customer Service Representative
BMO
Squamish, BC
Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 2 days ago
RISK MFI Management Information Analyst
BNP Paribas
Montreal, QC
Full-time
…sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in…
Added 2 days ago
Engineering Project Manager
City of Barrie
Barrie, ON
Full-time
Under the general guidance and direction of the Branch Manager, the Engineering Project Manager is responsible for undertaking, directing, and administering capital and operating projects…
Added 2 days ago
Municipal Engineer / Project Manager
McElhanney
Nanaimo, BC
Full-time
We are seeking a skilled and motivated Municipal Engineer / Project Manager to join our team at our Duncan branch. This is an exciting opportunity to lead the planning, design, and delivery…
Added 2 days ago
Municipal Engineer / Project Manager
McElhanney
Vancouver, BC
Full-time
We are seeking a skilled and motivated Municipal Engineer / Project Manager to join our team at our Duncan branch. This is an exciting opportunity to lead the planning, design, and delivery…
Added 2 days ago
Municipal Engineer / Project Manager
McElhanney
Victoria, BC
Full-time
We are seeking a skilled and motivated Municipal Engineer / Project Manager to join our team at our Duncan branch. This is an exciting opportunity to lead the planning, design, and delivery…
Added 3 days ago
Project Manager / Estimator (Roofing)
Triumph Group of Companies
Ottawa, ON
Full-time
The Project Manager / Estimator (Roofing) owns the full cycle of roofing work in the Ottawa market, from the first quote to final handoff. You'll prepare accurate, competitive estimates,…

BMO

Customer Service Representative

Squamish, BC, Canada

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Sep 25, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

Application Deadline:

09/24/2026

Address:

38201 Cleveland Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions. They also support branch operational activities, including cash management and executing routine banking transactions.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash handling
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Inventory management
Relationship building
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Credit Cards
Inventory Management
Regulatory Requirements
Money Laundering Reporting
Branch Operations
Relationship Management
Financial Advice

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