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Added 1 month ago
CC
Sales Representative - Uniform
Cintas Canada
London, ON
- Full-time
…motivated, and caring. These characteristics are an important part of our history and culture, and they are at the heart of everything we…
Added 1 month ago
A
Représentant(e) en développement des affaires / Sales Development Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 1 month ago
AG
Inventory - Field Data Collector
Acosta Group
Piedmont, QC
- Part-time
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals…
Added 1 month ago
CC
Business Development Representative (Ottawa)
Closer Conveyancing
Ottawa, ON
- Full-time
We are seeking a proactive, organized, and results-oriented Business Development Representative to join our Sales team.
Added 1 month ago
GS
Inside Sales Representative
Grizzly Supplies
Surrey, BC
- Full-time
Grizzly Supplies is looking for a customer oriented Inside Sales Representative to join our team in Surrey, British Columbia. As the Inside Sales Representative you will communicate…
Added 1 month ago
CO
Deputy Director, Arts, Culture & Heritage
City of New Westminster
New Westminster, BC
- $168,822 to $186,178 CAD / year
- Full-time
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 1 month ago
Procurement Specialist
Sonepar
Surrey, BC
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 1 month ago
CF
Program Coordinator, Workforce Development (Bilingual)
Clean Foundation
Dartmouth, NS
- Contract
The Program Coordinator is a key part of keeping these programs moving. The role combines day-to-day program coordination with direct support for employers and participants across Canada,…
Added 1 month ago
T
Procurement Specialist
Texcan
Surrey, BC
- Full-time
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 1 month ago
Sales Representative - Uniform
Cintas
London, ON
…motivated, and caring. These characteristics are an important part of our history and culture, and they are at the heart of everything we…
Added 1 month ago
Sales Representative - Facility Services
Cintas
Boucherville, QC
…motivated, and caring. These characteristics are an important part of our history and culture, and they are at the heart of everything we…
Added 1 month ago
SR
Outside Sales Representative
Sunbelt Rentals, Inc.
Collingwood, ON
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 1 month ago
TT
Sales Assistant
The Taggart Group of Companies
Russell, ON
- Full-time
1-3 years of experience in customer service, sales administration, real estate administration, homebuilding, retail sales, hospitality, or a related field.
Added 1 month ago
A
Retail Sales Representative
Acosta
Saint-Jérôme, QC
- Full-time
…fit your lifestyle and ambitions - whether you’re looking for part-time flexibility or full-time career…
Added 1 month ago
Sales Representative / Representant de vente - Tracadie
The Linq Agency
NB
6+ months’ experience in retail, sales, or customer service (preferred)
Added 1 month ago
DW
Customer Service Representative
Durabuilt Windows & Doors
Calgary, AB
- Full-time
Fully educated on Sales Force / CX / Field Service Lightning processes and systems to support service.
Added 1 month ago
HC
Hallmark Merchandiser, Whistler, BC
Hallmark Canada
Whistler, BC
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 1 month ago
HC
Hallmark Merchandiser, Milk River, AB
Hallmark Canada
Milk River, AB
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 1 month ago
W
Senior Mechanical Estimator
Worley
Edmonton, AB
- Full-time
…employees enjoy exciting careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants,…
Added 1 month ago
Sales Representative / Representant de vente - St John
The Linq Agency
Saint John, NB
Full Time & Part Time Opportunities Available
Added 1 month ago
Sales Representative / Representant de vente - Moncton
The Linq Agency
Moncton, NB
Full Time & Part Time Opportunities Available
Added 1 month ago
V
Community and Member Specialist VCF
Vancity
Vancouver, BC
- Full-time
…members, guests, and community partners, providing exceptional service and support that fosters member satisfaction, engagement, and retention. You will coordinate communications, events,…
Added 1 month ago
B
Trading Enablement Specialist
BMO
Toronto, ON · FCP
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 2 months ago
A
Sales Support Representative
Acosta
Ottawa, ON
- Full-time
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical…
Added 1 month ago
A
Field Representative - Alcoholic Beverages
Acosta
Toronto, ON · Scarborough, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…

Closed listing

BMO

Customer Service Representative

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Closing date: Sep 27, 2026
Posting language: English
Posted: Sep 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

09/26/2026

Address:

1500 Royal York Road

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also support operational activities, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is required, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Sales
Cash handling
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Relationship building
Team collaboration
Organization
Needs-based selling
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management
Compliance
Digital Banking
Sales
Inventory Management
Money Laundering Reporting
Banking Regulations
Credit Card Services
Personal Banking
Transaction Processing
Branch Operations
Needs-based Conversation
Referrals
Financial Advice
Operational Support
Team Collaboration

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