Customer service representative jobs in Toronto, ON and nearby

Within 25 km

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Added 18 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 18 days ago
U
Customer Service Representative - Bilingual (French)
Uline
Toronto, ON · Mississauga, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 18 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 18 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 18 days ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Full-time
- Temporary
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 19 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 19 days ago
H
Customer Service Representative
Hays
Mississauga, ON
- Contract
Our client is a global leader in transportation, logistics, and supply chain solutions, looking for a Customer Service Rep to join their team. You will support import and customs-related…
Added 19 days ago
R
Customer Service Associate
RONA
Markham, ON
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 19 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 days ago
GF
Customer Service Representative (Motivator) - Toronto 137 Yonge Street
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 19 days ago
FF
Cashier / Customer Service Associate
Fine Food Productions
Mississauga, ON
- Contract
CAKE! WOW! Mini Volcano Cakes is looking for a friendly, responsible, and enthusiastic Cashier / Customer Service Associate to join our new dessert shop in Mississauga!
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- $42,000 to $46,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 19 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 days ago
H
Customer service clerk
HSBC
Toronto, ON
- Full-time
Added 19 days ago
EL
Bilingual Customer Service Representative
Emerald Lane Recruitment
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Weekdays (4 days/week), rotating shifts between 8:30am-8:00pm
Added 19 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
If you’ve spent time in customer service, you already know how to connect, solve problems, and work under pressure - all while keeping people happy. At Hype Events, we take those exact…
Added 19 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 19 days ago
CC
Customer Service Representative - Bilingual in French
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include…
Added 19 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 20 days ago
H
Customer service clerk
HSBC
Toronto, ON
- Full-time
Added 20 days ago
C
Customer Service Assistant
Co-operators
Mississauga, ON
- Full-time
Work Model: Hybrid (2 days in office)

BMO

Customer Service Representative - Mandarin Speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Application Deadline:

11/09/2026

Address:

763 Bay Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Serve customers at the branch by handling banking transactions and inquiries, identifying their needs, and providing guidance on personal banking and credit card solutions. Support branch operations, promote digital banking options, refer customers to specialists, and follow risk, privacy, and regulatory requirements.

Requirements

No prior experience is necessary; a post-secondary degree or certification in a related field is desirable. Candidates should have strong customer-service and interpersonal abilities, basic communication and organizational skills, confidence with digital tools, and a collaborative, customer-focused approach.

Skills

Customer Service
Personal Banking
Needs-Based Sales
Financial Product Guidance
Customer Relationship Building
Active Listening
Problem Solving
Verbal Communication
Written Communication
Team Collaboration
Digital Banking Support
Cash Handling
Risk Management
Regulatory Compliance
Organization
Referral Generation

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Personal Banking
Credit Cards
Banking Transactions
Customer Inquiries
Needs-Based Conversations
Financial Solutions
Digital Banking
Self-Service Banking
Cash Reconciliation
Treasury
Customer Referrals
Branch Operations
Inventory Management
Service Level Agreements
Risk Management Framework
Risk Appetite
Regulatory Compliance
Anti-Money Laundering
Customer Privacy
Financial Services
Social Media
Tablets
Smartphones
Online Tools
Marketing Promotions
Business Banking

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Customer service representative jobs in Toronto, ON and nearby