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Added 12 mins ago
Procurement Student
PCL Construction
Edmonton, AB
…be under the direct supervisor of the District Procurement…
Added 12 mins ago
TH
Department Supervisor Full Time (AURORA)
The Home Depot
Canada
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 12 mins ago
TH
Human Resources Staffing Coordinator Full Time (BARRIE)
The Home Depot
Barrie, ON
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 27 mins ago
UO
Research Manager, McAlpine Lab
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Robert H.N. Ho Research Centre (VGHRRC)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Research Manager provides operational, scientific, and project management support for a portfolio of endometrial cancer research projects led by Dr. Jessica McAlpine and collaborating…
Added 27 mins ago
R
Account Manager
Reconomy
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
The Account Manager will manage a large portfolio of client accounts to ensure compliance with EPR and environmental regulations while maintaining high levels of client satisfaction. This…
Added 27 mins ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
…skills and experience to a leadership position in the Canadian Operations Workforce Management…
Added 27 mins ago
Standards & System Studies - Co-Op Student
Elexicon Energy Inc.
Ajax, ON
…passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the…
Added 27 mins ago
Senior Market Research Manager, Innovation
Ipsos
Toronto, ON
As a Senior Market Research (Account) Manager, you will play a key role in supporting the provision of strategic insight to our clients in the delivery of research services. In this role,…
Added 27 mins ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Added 27 mins ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
Working closely with the Facilities Manager and the Director of Campus Operations, this role balances short-term process modernization with long-term operational support. The successful…
Added 27 mins ago
K
Cybersecurity Incident Coordinator
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Brossard, QC · Joliette, QC · Quebec, QC · Boisbriand, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Vaughan, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
As a key member of KPMG Canada Digital Security Group and reporting to the Senior Manager of the CISO office and Director of Security Operations, this role will support the DSG team by…
Added 27 mins ago
AS
Senior Clinical Trial Manager
Atlas Search
Canada
- Full-time
The Senior Clinical Trial Manager serves as the clinical functional lead, responsible for site management and clinical monitoring activities across assigned studies and projects in…
Added 27 mins ago
TH
Head Cashier Part - Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
- Part-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 27 mins ago
PM
Site Coordinator
Pitt Meadows Plumbing
Kamloops, BC
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Added 27 mins ago
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Groupe Society
Montreal, QC
- Full-time
Added 28 mins ago
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Disability & Risk Management Specialist/Manager
Algoma Central Corporation
St. Catharines, ON
- Full-time
The Disability & Risk Management Specialist/Manager provides leadership and subject-matter expertise for the organization’s occupational and non-occupational disability, workplace injury…
Added 28 mins ago
S
NPI Manager
Sanmina
Ottawa, ON
- Full-time
The New Product Introduction (NPI) Manager applies manufacturing and project management knowledge to manage NPI projects in a cross-functional environment. The NPI Manager’s primary…
Added 28 mins ago
TH
Head Cashier Part -Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 57 mins ago
B
Bilingual Regional Operations Manager (ENG/FR)
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities…
Added 57 mins ago
Sr. Manager, New Concepts & Add-ons
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Toronto, ON
You'll work closely with our product and culinary teams across all brands, and with operations, food safety and quality, regulatory, and finance to drive projects forward. You are an agile,…
Added 57 mins ago
FS
Assistant Director of Housekeeping
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- Full-time
…production, quality, and personnel. Through the Laundry/Valet Manager, be responsible for the operation of both areas in the absence of the Director of…
Added 57 mins ago
LC
Maintenance Manager
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- Full-time
The Maintenance Manager is responsible for planning, organizing, directing and controlling the productivity and efficiency of the workforce while ensuring safe work places that protect food…
Added 57 mins ago
Supervisor, Golf Operations BraeBen
City of Mississauga
Mississauga, ON
The overall responsibility of this position is to plan, oversee, and supervise the daily operations of the golf facility, ensuring great customer service, efficient golf operations, and…
Added 57 mins ago
RH
Senior Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our client is seeking a Senior Payroll Specialist to support payroll operations across both Canadian and U.S. employee populations. This role is ideal for a payroll professional who thrives…
Added 1 hour ago
AI
Junior Project Manager - Mechanical Services
Ainsworth Inc
Mississauga, ON
- Full-time
Working closely with Project Managers, Operations Managers, field technicians, subcontractors, and customers, the incumbent will coordinate project activities, maintain project…

BMO

Customer Service Representative - Mandarin Speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/29/2026

Address:

763 Bay Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing advice on banking solutions. They also handle operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital literacy, and the ability to communicate effectively in a professional environment.

Skills

Customer service
Financial solutions
Sales
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Risk management
Compliance
Relationship building
Mandarin fluency
Banking operations
Needs-based selling
Team collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Cash Reconciliation
Risk Management Framework
Compliance
Anti-Money Laundering
Digital Banking
Sales Referrals
Inventory Management
Mandarin Speaker
Banking Transactions
Credit Card Needs
Personal Banking
Operational Support
Service Level Agreements
Market Trends
Regulatory Requirements
Professional Presence
Team Collaboration

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